JCB identifies Russia as a key growth market for European merchants as cardmembers continually increase online spend

By: via ACN Newswire
London and Moscow, Oct 21, 2021 - (JCN Newswire) - JCB International Co., Ltd., the international operations subsidiary of JCB Co., Ltd., has found a notable 20% increase in ecommerce spend by Russian cardmembers from 2019 to 2020.[i]

Further, Russian JCB cardmember data shows that from 2019 to 2020, F2F shopping made up a higher proportion of total spend (at 62%), while, in 2020, which could be expected with the pandemic, JCB cardmember spend in Russia shifted in favour of ecommerce, with 55% of total spend being online.[i]

These figures have been released alongside the launch of JCB's latest whitepaper, Explore Russia as a Key Growth Market, which includes exclusive insights for European retailers on Russian spending patterns and why a unified channel strategy is important to maximise opportunities.

Takashi Suetsugu, General Director, JCB International (Eurasia) LLC, comments; "The relatively untapped market of the Russian Federation is opening up, and merchants should consider the tremendous opportunity for increased revenue and a widened customer network available within the region. JCB's presence in Russia is growing strong, and brand awareness is key. The better we can understand the spending habits and behaviours of our Russian cardmembers, the more we can empower our partners and merchants for them to offer better, more seamless and secure experiences to their customers."

Russians have embraced shopping online. Ecommerce/Mcommerce jumped during 2020, with trade volumes up 60% on the previous year and a total spend of RUB 3.22 trillion in 2020 (USD 43.76 billion), says the Association of Online Traders (AKIT).[ii]

Further, a survey by Global Blue at the end of 2020, 100% of affluent and frequent Russian shoppers stated that they would travel once quarantine restrictions lifted and 50% said they would feel safe visiting Europe.[iii] This suggests that in-person spend is set to boom again once further travel is permitted.

Download and read the full whitepaper -

About JCB

JCB is a major global payment brand and a leading credit card issuer and acquirer in Japan. JCB launched its card business in Japan in 1961 and began expanding worldwide in 1981. Its acceptance network includes about 36 million merchants around the world. JCB issues cards across various countries and regions internationally with more than 140 million cardmembers. As part of its international growth strategy, JCB has formed alliances with hundreds of leading banks and financial institutions globally to increase its merchant coverage and cardmember base. As a comprehensive payment solution provider, JCB commits to providing responsive and high-quality service and products to all customers worldwide. For more information:

Propeller Group
Contact: Mykayla Carr
Email: /
Phone: +44 7445 067604

JCB International/Europe
Contact: India Stone
Phone: +44 020 7087 4754

JCB (Head Office in Japan)
Contact: Ayaka Nakajima
Phone: +81 3 5778 8353

[i] JCB Proprietary Data (June 2021) - sales data from 2019-2020
[ii] 'Russian e-commerce market posts explosive growth during Covid pandemic', 22.02.2021 [online], (Accessed June 2021)
[iii] 'Global Blue shopper research reveals growing demand to travel and spend again, 02.12.2020, [online] (Accessed June 2021)

Source: JCB

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