"Most AI agents miss the nuance in how students and families ask questions. The result is often generic or even misleading responses," said Natalie Mazanowski, senior vice president for Product and Process Innovation. "By listening not just to words, but also to behaviors and sentiment, and using a trusted enrollment framework, 3Ei Recruiter gives students and families an empathetic, human-like experience they can count on throughout their enrollment journey."
3Ei Recruiter and 3Ei Conversion Apply 2025 are designed to quickly learn and adapt student outreach strategies based on more than 3 billion signals gleaned from student engagement data in the 3Ei Experience Platform. Integrated with 3Ei Experience Platform or as a standalone, 3Ei Recruiter not only engages with students in real time, it delivers campaign-driven, hyper-personalized communications informed by a student's data in your CRM, their web activity and behavior within your enrollment campaigns. The connectivity transforms what could be anonymous engagement into structured recruitment insights for personalized follow-up by the admissions team.
3Ei Recruiter's low-lift and rapid implementation enables institutions to be live in 30 days—crucial for making an impact on the current enrollment cycle in a time when a demographic shift of student populations and preferences is intensifying competition.
"We prioritized a user-friendly experience that provided accurate information, and 3Ei Recruiter delivers on both," said Courtney Kelly, associate vice president for enrollment, Widener University. "3Ei Recruiter was also fast and easy to implement. With minimal effort by our team, we had our AI Recruiter engaging with students on our landing pages quickly."
With nearly 40 years of experience as a college enrollment officer, Mary Grondahl, vice president for strategy and institutional positioning, knows how competitive student recruitment in higher education can be and how difficult it can be to reliably anticipate prospective student behavior. Emotional cues are the strongest predictor of how likely a student will choose your institution and enroll. Â Surface signals such as hyperlink clicks, email-open rates and form completions are weighted as the lowest predictor.
"3Ei Recruiter interacts with students like your best recruiter would, not like a trained computer system, so it detects sentiment and responds accordingly," adds Grondahl. "Then, the conversations sync directly with institutions' enrollment management system and automate additional targeted engagement as defined by the enrollment campaign strategy. It's a win-win for the student experience and admission recruiters."
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Source: 3 Enrollment Marketing
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