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Articles published by Five9
Five9 Announces an End-to-End AI Suite and New Approach to Transform Enterprise CX
August 08, 2024
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Five9 to Acquire Acqueon to Expand its Industry-Leading Omnichannel Outreach and Journey Orchestration for the Enterprise
August 08, 2024
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Five9 named a Leader in 2024 IDC MarketScape for Contact Center-as-a-Service Applications Software
July 16, 2024
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In-depth Analysis from Five9 Finds AI Creates Exceptional Experiences in Healthcare
June 27, 2024
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Five9 Named to 2024 Fortune Best Workplaces in the Bay Area List
June 10, 2024
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Five9 Wins 2024 “Workforce Innovation of the Year” at the Customer Contact Week (CCW) Excellence Awards
June 06, 2024
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Five9 Announces AI Integration with Salesforce for a Unified View of the Customer
June 05, 2024
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Five9 Executives to Speak at CCW Las Vegas 2024
May 08, 2024
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Five9 Announces Enhanced Zendesk Integrations to Unify the Agent Workspace and Meet Customer Needs Faster
April 10, 2024
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Five9 Launches GenAI Studio, the First Enterprise-Ready Solution Offering Click-and-Customize Generative AI for the Contact Center
March 25, 2024
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Five9 Hires Leading Gartner CX Analyst Steve Blood
March 18, 2024
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Five9 Continues Growth, Surpassing Revenue Records with Industry-Leading AI Innovations, International Expansion, and Partner Acceleration
March 06, 2024
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Five9 Cloud and AI Solutions on Display During CCW Berlin
February 06, 2024
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Five9 Announces Five9 OneStudent to Help Higher Education Answer the Call for Better Student Engagement
November 09, 2023
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Five9 Named a Leader in the 2023 Magic Quadrant for Contact Center as a Service
August 07, 2023
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Five9 to Acquire Aceyus Extending the Five9 Platform to Streamline the Migration of Large Enterprise Customers From On-Prem to Cloud and Leverage Contextual Data to Deliver Personalized Experiences
August 07, 2023
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Genefa Murphy Named to First-Ever Elite 18 Customer-Led CMOs List for 2023
June 08, 2023
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WTG and Five9 Announce New Strategic Partnership to Drive Digitization and Customer Experience
May 10, 2023
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Five9 Announces Inaugural CX Bracket Challenge Results
May 10, 2023
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BT and Five9 Expand Partnership to Accelerate Cloud Adoption for Contact Centres Globally
May 04, 2023
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Workflow Automation Now Included as a Standard Capability in the Five9 Intelligent CX Platform Helping Customers Orchestrate Integrated Journeys and Fluid CX
March 29, 2023
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Five9 Introduces Agent Assist 2.0 with AI Summary powered by OpenAI
March 28, 2023
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Five9 Empowers Agents to Deliver More Fluid Experiences with Support for Microsoft Dynamics 365 Channel Integration Framework 2.0
March 27, 2023
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MCM Telecom, Five9 and XTT Mexico Announce Strategic Partnership to Deliver Integrated CX Solutions in LATAM
January 30, 2023
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Five9 Wins Two Aragon Research Awards for Product Innovation and Marketing Leadership
December 15, 2022
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Five9 Announces Availability of Service Cloud Voice for Partner Telephony on Salesforce AppExchange
September 20, 2022
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Five9 International Study Finds 9 out of 10 Contact Centers Have Increased Focus on Agent and Employee Experience
August 11, 2022
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Five9 and Deloitte Canada Team Up to Deliver Cloud-Based Contact Center Solutions to the Canadian Market
April 21, 2022
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Five9 Wins Best in Biz Awards for Enterprise Product of the Year, Support Department of the Year and Executive of the Year
December 16, 2021
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Meet the Cloud-Based Contact Center Solution Paving the Way for Digital Transformation in Customer Service
June 02, 2021
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