In Collaborate Better, the enterprise Agile coach and former performing artist champions a cultural shift where synergy, empathy, and trust drive how teams work.
WASHINGTON, DC, October 06, 2025 /24-7PressRelease/ -- Mark S. Carroll's story begins on stage. Before becoming an enterprise Agile coach and corporate consultant, Carroll worked in theater and dance—disciplines where timing, trust, and emotional connection matter as much as technique.
On stage, success is collective. Every cue, movement, and note depends on the ensemble. Carroll carried that lesson into his professional life, becoming a sought-after project management expert and enterprise Agile coach. His new book, Collaborate Better: From Silos to Synergy—How to Build Unstoppable Teams, blends artistry and methodology into a blueprint for cultural change in the workplace. Learn more at CollaborateBetter.us and Subscribe on Substack at Substack.Mark-Carroll.com.
"Collaboration is a living, breathing act of human connection," Carroll says. "Breaking down silos frees people from frustration and isolation so they can do their best work."
Carroll's philosophy centers people. Organizations often pursue productivity through rigid processes; lasting performance grows when people feel seen, supported, and empowered. In an era shaped by artificial intelligence and automation, he argues that the human touch carries increasing value.
"We can build communities at work where trust thrives and synergy becomes the norm," Carroll says.
The Movement Behind the Book
Mark Carroll's work extends beyond frameworks. It invites leaders to reexamine how they build and sustain teams. His consulting experience spans the Department of Homeland Security, Boston Consulting Group, the Federal Reserve Board, and other complex environments where silos limit creativity, slow innovation, and drain morale.
In Collaborate Better, Carroll explores both the "why" and the "how." He shares career stories that show connection, empathy, and adaptability turning groups into unified, high-performing teams. These examples inspire and instruct, encouraging readers to replace unhelpful habits with practices that support healthy culture.
"The future belongs to teams that care about each other and care about the mission," Carroll says. "Empathy, innovation, and discipline can work together in the same room."
A Response to the AI Era
A central theme of the book is humanity in the age of AI. Carroll embraces technology but insists that people must remain its stewards. He frames AI as a powerful tool—one that requires responsible leadership to guide its application. Instead of yielding control to algorithms, leaders are called to harness AI in ways that enhance human judgment, protect dignity, and sustain trust.
Carroll encourages organizations to integrate tools that streamline workflows without sidelining the uniquely human strengths of intuition, empathy, and relationship-building—the very skills that fuel problem-solving and innovation. Leaders who consciously balance efficiency with engagement do not just keep pace with technological change; they shape it. The result is a workplace that attracts talent, prevents burnout, and ensures that AI remains a servant to humanity, not the other way around.
Practical Tools for Real-World Change
Beyond its emotional heartbeat, the book is highly practical. Carroll provides strategies for dismantling silos, fostering trust, and building resilient teams. Readers will find communication frameworks, facilitation techniques, and exercises that strengthen cross-department relationships. The result is a guide that speaks to head and heart, merging Agile precision with the warmth and wisdom of Carroll's performing-arts roots.
An Invitation to Leaders Everywhere
Mark Carroll's message is direct: the time to reimagine workplace culture is now. The principles in Collaborate Better apply to global enterprises, startups, in-person teams, and distributed organizations.
"Collaboration is a choice we make every day," he says. "It lives in how we listen, how we respond, and how we show up for each other."
Learn More & Stay Connected
Book site: CollaborateBetter.us
Subscribe on Substack: Substack.Mark-Carroll.com
MEDIA CONTACT:
Mark S. Carroll
Phone: (571) 393-2959
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