ServiceMac® Earns 2024 USDA Top Servicers Award

—Four years after onboarding its first loan, ServiceMac is one of the top-rated servicers in the U.S.—

ServiceMac^®, a leading subservicing innovator and a member of the First American family of companies, today announced the company has been honored as a 2024 Top Servicers Award winner by the United States Department of Agriculture (USDA). ServiceMac was recognized for helping rural families and individuals across the nation achieve the dream of homeownership by purchasing homes through USDA Rural Development’s Single-Family Housing Guaranteed Loan Program.

The USDA 2024 Top Servicers Award highlights ServiceMac’s excellence in servicing loans and the company’s commitment to quality and customer satisfaction. ServiceMac was one of only three servicers to earn the prestigious award.

“We’re committed to supporting rural families and individuals manage their loans and realize the dream of homeownership,” said Bob Caruso, president and CEO of ServiceMac. “The recognition from USDA validates our innovative approach to servicing, which combines our proprietary technology platform with industry-leading customer support delivered by our expert staff members.”

Founded in 2017 and acquired by First American in October 2021, ServiceMac onboarded its first portfolio in 2019 and now services over $195 billion in loans for first and second mortgage portfolios. The company has rapidly grown on the foundation of its robust technology, industry-leading risk management and compliance tools, top-quality customer service and experienced team members. ServiceMac supports mortgage servicing rights holders, master servicers, borrowers and subservicing needs with more effective and efficient servicing workflows.

About ServiceMac, LLC

ServiceMac, LLC, a member of the First American family of companies, is focused on providing superior technology, products and services for the mortgage industry backed by highly customized service and support. The innovative mortgage subservicing company offers lenders, investors and other mortgage servicers customized solutions that span the mortgage continuum and enhance security, customer satisfaction and profitability. More information can be found at https://info.servicemacusa.com/about-us.

About First American

First American Financial Corporation (NYSE: FAF) is a premier provider of title, settlement and risk solutions for real estate transactions. With its combination of financial strength and stability built over more than 135 years, innovative proprietary technologies, and unmatched data assets, the company is leading the digital transformation of its industry. First American also provides data products to the title industry and other third parties; valuation products and services; mortgage subservicing; home warranty products; banking, trust and wealth management services; and other related products and services. With total revenue of $6.0 billion in 2023, the company offers its products and services directly and through its agents throughout the United States and abroad. In 2024, First American was named one of the 100 Best Companies to Work For by Great Place to Work^® and Fortune Magazine for the ninth consecutive year. The company was named one of the 100 Best Workplaces for Innovators by Fast Company in 2023. More information about the company can be found at www.firstam.com.

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