As podcast platforms stare down litigation for lacking transcripts, accessibility leader launches new solution that increases user flexibility and transcription accuracy

3Play Media, the leading media accessibility provider, announced today that it has extended its world-leading professional transcription services to the growing podcast industry. With its technology, 3Play Media solves an immediate gap for podcast producers who recognize that the high error rate of machine transcription jeopardizes the integrity of their content experience. The podcast solution is already being used by 3Play Media customers, including This American Life.

“3Play Media has always supported transcription for audio-only files, but this new solution for podcasters represents an entry into an underserved market of podcast creators who’ve been largely left to their own devices to solve their production and publishing workflows,” Josh Miller, co-CEO and co-founder, 3Play Media, said. “Time is money in the content industry, and our solution makes it possible to have the high-quality transcript produced in the background while producers focus on what they do best.”

With large podcast platforms facing legal action over inaccessibility, podcasters have shifted their focus to becoming more accessible by providing transcripts. Without transcripts, podcasts are completely inaccessible to the d/Deaf and hard of hearing community, which makes up 20% of the US population. Using 3Play Media’s platform, podcasters can upload their audio files seamlessly via the 3Play platform, integration, or API, and a high quality transcript will be returned within 24 hours. Progressive Delivery allows for the automatic speech recognition (ASR) transcript to be delivered immediately, followed by the styled and 99%+ accurate transcript when it is complete. This enables producers to ensure access and to not delay publishing their podcasts, regardless of frequency.

3Play Media is the only transcription provider which fully supports custom style guides, which many podcasts, including This American Life, use. This enables podcasters to provide special instructions - like speaker labels and unique grammar requests - that support brand requirements. Transcripts can be delivered via API or downloaded in any file format users prefer so it can be copied onto a webpage or uploaded to their podcast hosting platform. 3Play Media is also the only provider to guarantee its turnaround deadlines with the added flexibility of Progressive Delivery.

For more information on Podcast Transcription, visit https://www.3playmedia.com/services/podcast-transcription/ or attend 3Play Media’s virtual event, ACCESS, on March 30th.

About 3Play Media

3Play Media is an integrated media accessibility platform with patented solutions for closed captioning, transcription, live captioning, audio description, and subtitling. 3Play Media combines machine learning (ML) and automatic speech recognition (ASR) with human review to provide innovative, highly accurate services. Customers span multiple industries, including media & entertainment, corporate, ecommerce, fitness, higher education, government, and elearning.

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