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BT Selects Sprinklr for Unified Customer Experience

March 07, 2024 at 03:00 AM EST

ⓘ This article is third-party content and does not represent the views of this site. We make no guarantees regarding its accuracy or completeness.

Sprinklr (NYSE: CXM), the unified customer experience management (Unified-CXM) platform for modern enterprises, announced today that BT has selected Sprinklr as a strategic customer service partner.

"I believe we are on the digital edge of a very exciting future for Unified-CXM,” said Sprinklr Founder and CEO Ragy Thomas. “Sprinklr has a tremendous opportunity to partner with iconic brands like BT who are at the forefront of using AI for exceptional customer experience. We are thrilled to be working together and look forward to helping BT spark innovation and provide unforgettable customer experiences with Sprinklr's AI-powered Unified-CXM platform."

Sprinklr helps the world’s most valuable brands deliver happier customer experiences with a single, AI-powered platform. For over a decade, Sprinklr has stood out for its best-in-class AI capabilities that allow customer-facing teams to boost productivity exponentially with insights and automation.

About Sprinklr

Sprinklr is a leading enterprise software company for all customer-facing functions. With advanced AI, Sprinklr's unified customer experience management (Unified-CXM) platform helps companies deliver human experiences to every customer, every time, across any modern channel. Headquartered in New York City with employees around the world, Sprinklr works with more than 1,400 valuable enterprises — global brands like Microsoft, P&G, Samsung and more than 50% of the Fortune 100. Sprinklr’s value to the enterprise is simple: We un-silo teams to make customers happier.