CSI Appoints Michel Jacobs as Chief Strategy Officer

August 27, 2025 at 09:30 AM EDT

With three decades of industry experience, Jacobs will drive enterprise-level strategy and advance CSI's ability to help community and regional financial institutions succeed

CSI, a leading provider of end-to-end financial software and technology, today announced Michel Jacobs as its new chief strategy officer. Jacobs brings more than three decades of strategic financial technology, digital banking and payments experience to CSI, where he will be a key driver of the company’s enterprise-level strategy.

In his role, Jacobs will provide strategic direction supporting CSI’s long-term growth strategy through market expansion, strategic M&A activities, business diversification and value creation initiatives. With plans to inspire innovation in crucial sectors such as real-time payments, embedded finance and commercial banking, Jacobs will help shape solutions that keep financial institutions in control of their technology implementation and customer experience.

“Michel has a deep understanding of the challenges community institutions face and is working with the team to refine and execute a roadmap of premier solutions to overcome them,” said Nancy Langer, president and CEO of CSI. “I’ve seen firsthand his transformative leadership of internal teams and institutions alike. We’re extremely excited to see how Michel guides CSI and our customers to our next stage of growth as chief strategy officer.”

Jacobs’ background includes executive leadership roles at FIS, where he spent a decade leading global product strategies across core banking channels and risk management for both large and community financial institutions. As EVP at Intellect Design Arena, Jacobs led global go-to-market product strategies in digital treasury, payments and API banking sectors for its Global Transaction Banking (iGTB) business. Most recently, Jacobs served as chief sales officer at Technisys, where he established the company’s next-gen core and digital go-to-market strategy for North and South America. Technisys was acquired by SoFi during his tenure.

“Community financial institutions are fighting an uphill battle against mega-banks and fintechs that only technology can win,” Jacobs said. “They must adapt to the expectations of younger generations who demand real-time access to holistic and cutting-edge retail and business banking experiences and insights. We’re here to ensure our community bank and credit union partners don't just survive this transformation—they lead it.”

For more information on CSI, visit csiweb.com.

About CSI

As a forward-thinking software provider, CSI helps community and regional banks, as well as organizations worldwide, solve their customers’ needs through open and agile technologies. In addition to its nearly 60-year reputation for personalized service, CSI is shaping the future of banking by swiftly deploying advanced solutions that help its customers rival their competition.