BrightStar Care of Salt Lake City wins Home Care Pulse Leader in Excellence for 7th year in a row!

SALT LAKE CITY - Jan. 31, 2024 - PRLog -- Media Contact: Kelly Angam
Phone: 801-559-3999
Email: Kelly.angam@brightstarcare.com

BrightStar Care of Salt Lake City East Receives 2023 Best of Home Care® – Leader in Experience Award

Murray, UT – Utah Home Health Care, LLC., DBA BrightStar Care of Salt Lake City East, announced today that it received the distinguished 2023 Best of Home Care – Leader in Experience Award from HCP, the leading firm in experience management for post-acute care. The Leader in Experience Award is the highest recognition awarded by HCP and is given to select home care businesses that consistently rank among the very highest in 10 or more quality metrics. As a Leader in Experience, BrightStar Care of Salt Lake City East is now recognized among the top 10% of home care providers participating in the nationwide HCP Experience Management Program.

This accomplishment demonstrates BrightStar Care of Salt Lake City East's long-term dedication to excellent care and quality improvement. To qualify for this award, 10% of BrightStar Care of Salt Lake City East's clients and caregivers were interviewed each month by HCP. Over a 12-month period, BrightStar Care of Salt Lake City East received high client and caregiver satisfaction ratings in areas such as caregiver training, compassion of caregivers, communication, scheduling, client/caregiver compatibility, and more. Using feedback from clients and employees, as well as quality benchmarks from HCP, the BrightStar Care of Salt Lake City East management team set goals to reach the highest level of Experience possible.

"We are so grateful for our staff who have demonstrated back-to-back years of excellence in providing the highest quality care for our clients and taking care of each other as employees of our agency," says Tammara Brown, owner.

The Best of Home Care – Leader in Experience Award highlights the top-performing home care businesses in the nation. HCP believes that by honoring these providers, families looking for in-home care for a loved one will be able to recognize and choose a trusted home care provider.

"At HCP, our mission is to help post-acute care businesses create an experience that goes beyond client and caregiver expectations; ultimately improving outcomes for all stakeholders in the care continuum," says Todd Austin, President of HCP. "When we see agencies like BrightStar Care of Salt Lake City East that have so effectively provided outstanding care and employment experiences, we know we're on the right track. BrightStar Care of Salt Lake City East has worked extremely hard to prioritize high-quality care and employment, and their work hasn't gone unnoticed. This award allows them to show proof of quality to potential clients and caregivers."

To find out more about BrightStar Care of Salt Lake City East's commitment to experience, please visit Salt Lake City East, UT In-Home Care Provider & Medical Staffing | BrightStar Care or call us today at 801-559-3999.

About BrightStar Care Salt Lake City

BrightStar Care Salt Lake City provides quality home care caregivers and medical staffing solutions to families and businesses in the Salt Lake City metro area. Its home care agency services include senior home and pediatric care, Alzheimer's and dementia care, skilled nursing care, caregivers and childcare/nanny services, special needs care, infusion pharmacy services and more. For more information, please call (801) 559-3999, or visit www.brightstarcare.com/salt-lake-city-east.

About HCP

HCP's vision is to partner with the long-term and post-acute care industry, providing mission-critical applications to improve outcomes for all stakeholders in the care continuum, enabling the delivery of exceptional experiences. HCP offers RN-developed training, satisfaction surveys, hiring and reputation management tools designed to help you become the best employer and provider in your area—and make sure everyone knows about it. Known industry-wide for its Benchmarking Report and Best of Home Care awards, HCP is redefining the future of post-acute care. For more information, visit https://www.homecarepulse.com/.

Media Contact
Kelly Angam
kelly.angam@brightstarcare.com
Photos: (Click photo to enlarge)




Source: Utah Home Health Care LLC, dba BrightStar Care SLC

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