Monitoring and Management Of Customer QoE For Data And VoIP Services
MUNICH - March 27, 2024 - PRLog -- Axiros, a leader in TR-069/TR-369, Unified Device Management, and zero-touch customer experience solutions, has announced the launch of version 3.5.0 of its Quality of Experience (QoE) Monitoring Solutions – AXTRACT.
The Axiros AXTRACT is a Quality of Experience (QoE) monitoring solution which is the process of assessing the overall quality of a customer's experience with a brand or service. It involves collecting and analyzing data on various factors that can impact customer satisfaction, such as wait times, response times, unsuccessful attempts, error rates, and more.
QoE monitoring can help telco brands and ISP providers identify areas where customers are having a poor experience and make necessary changes to improve the quality of their service. In today's competitive market, providing an excellent customer experience is essential for success. QoE monitoring can play a vital role in helping telcos and ISPs meet this goal.
Important highlights from this release are:
- Core modules for large-scale USP deployments
- AXTRACT and Ansible chroot using Debian 11 (bullseye)
- Ships and supports MongoDB-5.0 (MongoDB-4.2 is still supported)
- Ships and supports ClickHouse-2024-08-lts
- Ships and supports Kafka-3.5.1
- Ships and supports Grafana-10
"This release has a high focus on bringing the latest supported software to our customers to stay ahead in the security game. On top of that the added USP functionally brings users of AXTRACT into a position to monitor their millions of USP devices in a scalable manner," said Stephan Bentheimer, the Lead of AXTRACT Development at Axiros.
For any technical questions about AXTRACT, please contact sales@axiros.com.
About Axiros (mailto:sales@axiros.com)
Any Device. Any Protocol. Any Service. Any Time | We manage all THINGS.
For over 20 years, Axiros has been a leading provider of providing software solutions and platforms (https://www.axiros.com/solutions) for Device Management in telecommunications and other industries. Axiros specializes in offering Device Management software that enables seamless integration and management of devices and services, leveraging industry standards like TR-069 and USP. With a global presence (https://www.axiros.com/office-locations), Axiros is committed to delivering innovative solutions that meet the evolving needs of businesses in today's digital landscape. To learn more about AXIROS, visit www.axiros.com
Media Contact
Ana Rados - Axiros GmbH
marketing@axiros.com
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Source: Axiros GmbH
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