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Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Covenant Transport Selects IntelePeer’s Atmosphere® CPaaS to Transform Communication for Truck Drivers

By: via Business Wire

Managed Services Deliver Conversational AI and Automation that Improve Operation and Cuts Cost

IntelePeer, a leading Communications Platform as a Service (CPaaS) provider, today announced that Covenant Transport, a subsidiary of Covenant Logistics Group, and leading transportation company operating one of the country’s largest fleets, has selected its Atmosphere® CPaaS to deploy AI-enabled voice automation.

“Trucking is a geographically distributed business and in the current environment we need reliable communications with drivers to ensure they stay safe on route,” says Senior Vice President of Technology, Eric Whitton, Covenant Logistics Group. “IntelePeer played an important role in bringing us an intelligence platform that not only allows fleets to easily navigate our phone tree when they have payroll, route or HR questions, but also helps the company cut costs by eliminating our need for multiple vendors. We are seeing a significant rise in our transfer success rate and look forward to continuing to improve our technology to maintain driver safety.”

Covenant Transport previously used multiple voice platform providers, which resulted in complex and unreliable service for their drivers. Recognizing a decline in their transfer success rate, Covenant Transport turned to IntelePeer, deploying voice communications and conversational AI over SIP. IntelePeer enabled Covenant to move to a single vendor, fulfilling the need for advanced automation, and delivering reliable conversational AI that works even in noisy truck environments. The new solution has enabled Covenant to simplify call routing for drivers, whether they needed to contact dispatchers, payroll, or HR, or information regarding permits.

“Keeping drivers safe and cutting costs are two priorities in the trucking industry,” says IntelePeer’s Chief Commercial Officer, Jeremy Jones. “Delivering a high-touch approach with communications technology allows drivers to get the information they need in a simple and safe manner using voice communications. Atmosphere CPaaS with AI-enabled voice automation delivers a rapidly deployable with immediate ROI, affordable solution for companies like Covenant Transport to move to advanced cloud communications and AI without the high cost and complexity of other solutions.”

Atmosphere® CPaaS enables companies to engage with customers through voice, SMS and social messaging, provide AI-enabled automation and communications routing, and access on-demand analytics for actionable intelligence. Companies can upgrade quickly and easily while cutting costs with Atmosphere® CPaaS and Atmosphere® Voice. Enterprises short on resources can also utilize IntelePeer’s Atmosphere® Managed Solutions for ongoing integration and configuration support.

About Covenant Logistics Group

Covenant Logistics Group, Inc., through its subsidiaries, offers a portfolio of transportation and logistics services to customers throughout the United States. Primary services include asset- based expedited, dedicated, and irregular route truckload capacity, as well as asset-light warehousing, transportation management, and freight brokerage capability. Covenant's Class A common stock is traded on the NASDAQ Global Select market under the symbol, “CVLG.”

About IntelePeer

IntelePeer creates smarter customer interactions, through its award-winning omnichannel communications solutions, powering automation with AI and analytics. Our Atmosphere® CPaaS improves customer experience and satisfaction, decreases operational costs, drives new revenue, and improves business processes -- all delivered through a single, easy-to-use platform that works seamlessly with existing business software and infrastructure. For more information visit: www.intelepeer.com.

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