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For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
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Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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IntelePeer Honored with the Frost & Sullivan Technology Innovation Leadership Award

By: via Business Wire

IntelePeer Marketplace recognized for best-in-class suite of low- and no-code communication applications in the North American Programmable Communications Market

IntelePeer, a leading Communications Platform-as-a-Service and Communications Workflow Automation provider, is proud to announce that it has received Frost & Sullivan's Technology Innovation Leadership Award in the North American Programmable Communications Market for its Marketplace suite of low- and no-code applications. Frost & Sullivan recognizes companies for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service and strategic product development.

“Today, more than ever, businesses are turning to automation to streamline processes, realize economic savings, and provide a better customer experience,” commented IntelePeer CEO, Frank Fawzi. “As a leading provider of programmable communications, we are delighted to be recognized for our best-in-class suite of low- and no-code applications that enable organizations to quickly and easily integrate the most advance technologies into their workflows. This award is a testament to our team and the turn-key, programmable communications products and solutions in what is now one of the fastest growing IT segments.”

Marketplace’s advanced, low- and no-code applications seamlessly integrate with an organization’s workflow, CRM, billing platform, or any system with APIs. Marketplace’s communication solutions simplify processes, require no developer resources, and bring workflows to life in a matter of hours, or days, versus traditional CPaaS solutions that can take months to implement. Since its introduction, Marketplace has grown and recently expanded to include:

  • Advanced Customization (Unhook) feature that allows for customization of Marketplace’s no-code apps
  • Business Continuity Planning app for emergencies that helps handle disconnections power outages, staff fluctuations, network interruptions and more
  • No-code two-factor authentication app for enhanced security
  • Cloud Queuing application for contact centers that will manage inbound traffic, including unplanned surges, add incremental call queueing capacity and provide insights into call analytics

The company continues to innovate with its no-code solutions and is introducing a Smart Communicator App to the MS Teams App Store. Currently in beta testing, slated for availability in the fourth quarter, the app enhances the MS Teams user experience by providing business insights, 1:1 voice communications, and SMS text functionality.

“IntelePeer’s Marketplace is a compelling approach to programmable communications in that it offers a toolbox of useful CPaaS-powered applications that can be consumed without the heavy lift of application development,” commented Frost & Sullivan Senior Industry Analyst, Connected Work, Michael Brandenburg. “While IntelePeer’s competitors offer code samples or rudimentary applications such as SMS marketing campaigns, few reach the depth or completeness of Marketplace applications.”

IntelePeer enables companies to engage with customers through voice, SMS and advanced messaging while providing AI-enabled automation and on-demand analytics for actionable intelligence. For contact centers, IntelePeer makes it easy to bring these features and more into existing platforms while enterprises short on time or resources can utilize IntelePeer’s Managed Solutions for ongoing integration and configuration support.

With a team of experts based in 45 global offices, Frost & Sullivan generates intelligence spanning 10 industries, 35 sectors and 300 markets using a powerful understanding of how value chains operate on a global level. Its industry analyst team benchmarks market participants and measures their performance through independent, primary interviews, and secondary industry research to evaluate and identify best practices and awards companies for demonstrating outstanding achievement and superior performance in areas such as leadership, technological innovation, customer service, and strategic product development.

For more information, visit: www.intelepeer.com.

About Frost & Sullivan

For six decades, Frost & Sullivan has been world-renowned for its role in helping investors, corporate leaders, and governments navigate economic changes and identify disruptive technologies, Mega Trends, new business models, and companies to action, resulting in a continuous flow of growth opportunities to drive future success. Contact us to start the discussion.

About IntelePeer

IntelePeer helps companies better engage their customers by creating modern customer experiences from the cloud that augment existing communication solutions… in minutes. Its platform is a workflow communications engine that provides management for voice automation, messaging, AI, analytics, and the tools to help businesses tailor their customer engagement without requiring developer resources. IntelePeer provides its clients with instantly available pre-built solutions and workflow-based building tools to infinitely customize their interaction and rich APIs for more customized experiences, all built on its CPaaS platform. IntelePeer's easy-to-use and intuitive no-code templates, low-code, co-creation, and turn-key communication options result in rapid time to value for its customers, regardless of their technical experience.

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