About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Aragon Research Named IntelePeer as Leading Communications Automation Platform Provider

IntelePeer is at the forefront of the latest evolution of the communications market, helping propel CAP adoption, which will grow from $8B in 2021 to $27.4B by 2027

IntelePeer, a leading Communications Automation Platform and Communications Platform-as-a-Service (CPaaS) provider, is pleased to announce it was highlighted as a leading provider in the recent Aragon Research Research Note on Communications Automation Platforms (CAP). The acknowledgment is a significant milestone for IntelePeer's platform and automation tools in this emerging CPaaS category.

Aragon's report reveals that Communications Automation Platforms will overcome the longstanding industry problem of legacy, siloed applications fulfilling customers' shifting expectations for greater personalization and context-driven experiences. By creating new user experiences, automating complex processes for employees and enabling customers to get what they need instantaneously, IntelePeer, among other market leaders, is transforming the communications automation space.

"IntelePeer is proud to be named as a pioneer in this emerging category," said IntelePeer CEO Frank Fawzi. "Communications Automation Platforms offer a fantastic opportunity for enterprises to meet their customers' ever-changing needs. Our platform, in particular, simplifies the communications automation process while lowering the cost of business, improving customer experience and accelerating ROI. We are excited to play a leading role in developing CAP and shaping the future of the communications automation landscape."

IntelePeer's Communications Automation Platform gives brands access to low- and no-code solutions, permitting companies to quickly and easily build and automate applications without needing programmers or dedicated development cycles. Moreover, the platform integrates automation into core business and customer-centric processes, eliminating the need for enterprises to buy more stand-alone applications (which often do not work together) to meet companies' ever-changing needs.

“This is an exciting time for the communications industry,” commented Aragon Research CEO, Jim Lundy. “The fourth industrial revolution is about automation and Communications Automation Platforms go beyond static APIs to offer a low-code way of designing applications quickly and easily. This is a significant shift in the evolution of communications and collaboration and gives enterprises that leverage these platforms advantages in both time to market and the overall experience that is delivered. IntelePeer is at the forefront of this market, transforming the way communications and applications are designed and developed.”

With organizations looking to support multiple channels and additional communication layers, IntelePeer's Communications Automation Platform empowers companies to automate and tailor their contact center and enterprise communications to deliver customized, convenient and modern customer experiences. With ready-to-use AI, robust analytics and other built-in automation capabilities, customers can use IntelePeer's platform to reduce strain on their employees, particularly customer service representatives, allowing them to focus on high value tasks. Unlike others in this developing market, IntelePeer has moved away from usage-based pricing through bundling options for more affordable and reasonable prices.

IntelePeer's platform comprehensively provides core elements essential to meeting digitally native customers' high expectations and remaining competitive in today's rapidly modernizing world. These key features include:

  • Omnichannel engagement and automation
  • Easy to create communications workflows
  • App Development via Low-code tools
  • Robust, cross channel analytics
  • Partner ecosystem and extensibility

IntelePeer is vendor agnostic, sitting in front of and around customers' current contact centers or unified communication systems, promoting more seamless experiences. And as a platform built for business users, IntelePeer provides customer support in its Managed Services and Customer Success enablement for flexible implementation approaches according to the company's unique staffing and skillsets.

To download the Aragon Research Research Note, visit the IntelePeer Resource Page.

To learn more about IntelePeer's CAP platform, visit IntelePeer.com.

About IntelePeer

IntelePeer helps customers communicate better, faster and smarter, through its communications automation platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure.

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