About Us

About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

My Watchlist
Indicators
Cabling Market Index
Markets
Stocks
ETFs
Tools
Markets:
Overview
News
Currencies
International
Treasuries

Blue Yonder Announces Enhanced Cloud and Customer Experience Program

By: via Business Wire

New programs and initiatives to support customers on their transformation journey while helping them realize value faster

At its annual customer conference Blue Yonder ICON, Blue Yonder’s Cloud and Customer Experience team announced several initiatives and programs geared toward delivering service assurance, building customer advocacy, and driving customer value.

The first is the Value-Acceleration-as-a-Service program made up of these elements:

  • Enhanced Support and Value Accelerators: An evolution of Blue Yonder’s dedicated support and services offerings, the company is upscaling to meet the evolving demands of its customers. For large SaaS enterprise customers, Blue Yonder will offer a dedicated support model. Benefits include:
    • Dedicated support resources to enhance higher Service Level Agreements (SLAs) compliance, achieve faster resolutions, and ensure optimal response and reliability.
    • Enhanced service assurance to enable a trusted and reliable world-class customer experience.
    • Accelerated value through new feature review sessions, tailored webinars, go-live readiness engagement, and tracking through enhanced dashboards.
  • Automated Testing Services: To overcome the challenges associated with manual testing by customers and business users, Blue Yonder will automate testing of key business processes and improve the accuracy of the test results. This will reduce human error and the reliance on human capital, as well as maximize a customer’s productivity. Other benefits include:
    • Tests can be performed at multiple sites, validating each site’s unique configuration while ensuring reliable and consistent results.
    • Allows for testing from the user experience, which ensures stability and validates ongoing system configuration changes against operations SLAs and Standard Operating Procedures (SOPs).
    • Rapid regression testing, reducing the overall testing cycle and allowing faster deployments, which will result in quicker time to value and reduce outage windows.
    • Allows testing early and often to keep systems running optimally.

The Automated Testing Services will launch in 2023 with Warehouse Management System (WMS) and quickly expand to other solutions.

“Our mission is to be the most trusted supply chain solutions provider. We are laser focused on driving outcomes and value. Edge apps and ERP were the first to go to the cloud and supply chain was the last due to the fact that they are much more complex, require zero latency, and every customer has a lot of data and customizations for mission critical supply chain operations. My team and I have set an aspirational vision to deliver the most trusted and reliable end-to-end supply chain experience in the cloud. We have a platform to deliver to customers and will match it with exceptional customer experience,” said Darren Saumur, president, cloud and customer experience, Blue Yonder.

The team also announced a new Training-as-a-Service program for its cloud customers. In addition to knowing how to configure Blue Yonder’s applications, the company wants its customers to be the best at using these applications, especially when they have turnover of their staff. The program offers training for customers to learn how to be the best at forecasting, replenishment and planning. Other training and certifications will be created based on customer needs and asks.

On the sustainability front, the team is looking to automate computing power in the cloud environment to improve efficiency. By leveraging these functions as they are needed rather than wasting energy, the team believes this will significantly reduce Blue Yonder’s carbon footprint by up to 60%.

“Through these programs and initiatives, we look forward to helping more customers see value from our solutions. At the same time, we will empower our customers to be better at using these solutions through our training and certification program, while also minimizing our carbon footprint,” added Saumur. “The bedrock of our Cloud and Customer Experience team is our talent. Our people are industry veterans, most with 30-plus years of supply chain experience with deep domain skills and a passion for compressing our customers’ transformation journey. They will help our customers realize value faster and optimally.”

About Blue Yonder

Blue Yonder is the world leader in digital supply chain transformations and omni-channel commerce fulfillment. Our end-to-end, cognitive business platform enables retailers, manufacturers and logistics providers to best fulfill customer demand from planning through delivery. With Blue Yonder, you'll unify your data, supply chain and retail commerce operations to unlock new business opportunities and drive automation, control and orchestration to enable more profitable, sustainable business decisions. Blue Yonder - Fulfill your Potential™ blueyonder.com

“Blue Yonder” is a trademark or registered trademark of Blue Yonder Group, Inc. Any trade, product or service name referenced in this document using the name “Blue Yonder” is a trademark and/or property of Blue Yonder Group, Inc. All other company and product names may be trademarks, registered trademarks or service marks of the companies with which they are associated.

Contacts

Blue Yonder Public Relations Contacts:

Marina Renneke, APR, Senior Corporate Communications Director

Tel: +1 480-308-3037, marina.renneke@blueyonder.com

More News

View More
3 Overlooked Value Stocks Set to Surge as Rates Drop
Via MarketBeat
Topics Artificial Intelligence Economy
Tickers CAVA CMG LULU UPS
Hims & Hers Stock Pushes to Highs on Healthcare Rate Cut Frenzy
Via MarketBeat
Topics Economy
Tickers HIMS
After the Fed's Rate Cut, PNC Could See a Mortgage Refinance Boom
Via MarketBeat
Topics Economy
Tickers PNC
AIRO Group's Pullback: An Undervalued Growth Opportunity?
Via MarketBeat
Topics Supply Chain
Tickers AIRO
Caterpillar Stock Hits All-Time High—Is There More Room to Run?
Via MarketBeat
Topics Artificial Intelligence Economy World Trade
Tickers CAT
Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.