About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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IntelePeer Named a Communications Automation Platform Hot Vendor by Aragon Research

Company named as one of four noteworthy and innovative vendors making an impact in the CAP market

IntelePeer, a Communications Automation Platform provider, has been named a 2023 Hot Vendor in the Communications Automation market by Aragon Research. We believe the Hot Vendor listing is a landmark appointment for IntelePeer as Aragon Research ranks it among those companies fostering communication transformation with cutting-edge products, services and technologies in the communications automation platform (CAP) market.

Aragon Research identifies Communications Automation Platforms as an emerging solution addressing more than basic communications needs. With a customer-first philosophy, the primary objective of CAPs is to automate the delivery and enablement of communications in a low-code and seamless manner. As businesses shift to meet customer expectations, CAP makes communications an inherent part of the business process and reduces complex, bottlenecked procedures. These platforms also eliminate the fragmented and siloed API-based communications apps that can hinder digital transformation.

"We are honored to be named in the Communications Automation Platform market by Aragon Research," said Frank Fawzi, CEO of IntelePeer. "At IntelePeer, we continually look for innovative ways to expedite the adoption of AI and automation to deliver the ultimate communications experience. Our platform lowers the cost of doing business, while improving the customer experience and accelerating ROI for our customers, many seeing payback in under 6 months. We’re excited to be acknowledged and are committed to tapping into the latest technology, like generative AI, to provide our customers with the most advanced solutions in the marketplace.”

IntelePeer provides omnichannel automation for business communications. The report identifies the company’s integration of generative AI and its use of Azure Open AI LLM, enabling enterprises to leverage AI-powered automation across its communications channels. Aragon Research also notes that IntelePeer’s AI capabilities can be smoothly built into communications workflows to augment the user experience and provide detailed analytics for transparency into business processes.

"With its steadfast support for generative AI integration, IntelePeer is a company to watch in the CAP category," said Jim Lundy, CEO and Lead Analyst of Aragon Research. "Its fully-featured platform aims to enhance the enterprise communication infrastructure by making it possible to power omni-channel outreach from a unified environment without requiring previous programming experience."

To learn more about IntelePeer's CAP platform, visit IntelePeer.com.

Aragon Research does not endorse vendors, or their products or services that are referenced in its research publications, and does not advise users to select those vendors that are rated the highest. Aragon Research publications consist of the opinions of Aragon Research and Advisory Services organization and should not be construed as statements of fact. Aragon Research provides its research publications and the information contained in them "AS IS," without warranty of any kind.

About IntelePeer

IntelePeer simplifies communication automation for businesses and contact centers while lowering costs, enriching the customer experience and accelerating ROI. Its Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to quickly and effortlessly automate complex processes. Built for business users, IntelePeer's vendor-neutral platform and low- and no-code solutions leverage world-class AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.

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