About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

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42 North Dental Partners with IntelePeer to Enhance Patient Care and Satisfaction

IntelePeer, a leading provider of AI-powered communications automation solutions, has partnered with 42 North Dental, a leading dental service organization based in the Boston area that supports 38 practice brands and 100+ locations. As part of the partnership, 42 North Dental will deploy IntelePeer’s SmartOffice solution, powered by the latest in Generative AI technology, throughout its practices to automate and offer self-serve options for inbound and outbound customer calls, giving patients peace of mind knowing their inquiries will be handled and resolved quickly and efficiently.

“At IntelePeer, we are committed to simplifying and automating our customers’ communications, enabling them to deliver personalized interactions through cutting-edge technology,” commented Frank Fawzi, CEO at IntelePeer. “By tapping into the power of AI, our SmartOffice solution allows healthcare organizations and dental practices to elevate patient-centric experiences, while reducing labor costs, and realizing a return on investment in a matter of weeks.”

By using SmartOffice, 42 North Dental will be able to alleviate employee workload giving team members more time to focus on the in-office patient experience, reduce patient no-show rates, and optimize operatory occupancy. By integrating with its Practice Management System, the organization will also be able to fully manage the end-to-end patient lifecycle including pre-, intra-, and post-treatment. Patients will be able to interact with the dental practice on their preferred communications channel, use self-serve automation for faster resolution of their query, and receive and manage appointment reminders.

“We’re future-focused at 42 North Dental and continue to look for ways to elevate the patient experience, improve our availability and ultimately, improve how patients receive care. SmartOffice will complement our investment in clinical AI to engage patients on their preferred communications channels, delivering personalized conversations all the while improving operational efficiencies,” said Dr. Michael Scialabba, Chief Clinical and Operations Officer.

For more information about IntelePeer products and services, visit: www.intelepeer.ai.

About IntelePeer

IntelePeer simplifies communications automation through advanced AI-powered solutions, helping businesses and contact centers reduce costs, enrich the customer experience, and accelerate ROI. Its AI-driven Communications Automation Platform works seamlessly within existing business software and infrastructure, enabling brands to automate complex processes quickly and effortlessly. Built for business users, IntelePeer’s vendor-neutral platform leverages world-class generative AI and analytics, empowering businesses to proactively resolve potential pain points and maintain context across channels and throughout the orchestrated customer journey.

About 42 North Dental

42 North Dental is a leading dental organization supporting 38 practice brands in 100+ locations. Committed to setting the standard of quality in dentistry, 42 North Dental operates clinically under the principles of quality, safety, and compliance. 42 North Dental was created for dentists and is rooted in over 40 years of experience in dentistry. To learn more, visit 42northdental.com and follow on LinkedIn.

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