About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

Contact Cabling Installation & Maintenance

Editorial

Patrick McLaughlin

Serena Aburahma

Advertising and Sponsorship Sales

Peter Fretty - Vice President, Market Leader

Tim Carli - Business Development Manager

Brayden Hudspeth - Sales Development Representative

Subscriptions and Memberships

Subscribe to our newsletters and manage your subscriptions

Feedback/Problems

Send a message to our general in-box

 

ISN® Receives International Customer Service Standard Gold Certification

By: via Business Wire

Customer Service Institute of America recognizes ISN for its award-winning customer service

ISN, the global leader in contractor and supplier information management services, announced today it has earned the International Customer Service Standard (ICSS) Gold Certification by the Customer Service Institute of America (CSIA). This follows ISN’s first Gold Certification achievement in 2021. The comprehensive assessment evaluated ISN on 24 attributes critical to best-in-class customer service and included a visit to ISN’s Dallas headquarters by CSIA assessors.

“ISN is dedicated to the client and contractor experience, and it is evident in their business decisions and culture,” remarked the CSIA assessors. “The focus on contractors and Hiring Clients remains unwavering and it is understood that the customer interactions and experiences are priority number one."

“Our second Gold Certification demonstrates ISN’s commitment to providing excellent service to our customers,” said Jenny Buckley, Senior Vice President at ISN. “This recognition is a testament to the dedication given by our entire team, who consistently go above and beyond to ensure our customers receive the best possible experience. We continue to listen to customers, innovate, and strive to elevate our customer experience to improve the value of our product and offerings.”

ISN has earned recognition from the International Council of Customer Service Organizations (ICCSO), Customer Service Institute of America (CSIA), Stevie Awards, and Customer Contact Week for its outstanding customer service. The award-winning team offers 24-hour support during the business week to contractor customers across more than 85 countries, operating from customer service centers in Dallas, London, and Sydney.

For more information about ISN and its award-winning customer service team, please visit https://www.isnetworld.com/en/about/company-overview.

About ISN

ISN is the global leader in contractor and supplier information management, with more than 20 years of experience connecting more than 800 Hiring Clients in capital-intensive industries with 80,000+ active contractors and suppliers to promote safety, health, and sustainability in the workplace. ISN’s brands include ISNetworld®, a global online contractor and supplier management platform, Transparency-One®, a responsible sourcing platform built to bring transparency to supply chain management, and Empower®, a worker-level app built to keep workers moving forward.

ISN has 14 offices around the globe which provide award-winning support and training for its customers in more than 85 countries. ISN takes pride in leading worldwide efforts to improve the efficiency and effectiveness of contractor and supplier management systems and in serving as a world-class forum for sharing industry best practices, benchmarking performance, providing data insights among its members, and helping decision makers, including board members, ensure contractor and supplier risk is assessed and monitored. For more information, visit http://www.isn.com.

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.