About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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SoundHound AI Unveils Next-Generation AI Platform for Restaurants, Enhancing Dynamic Drive-Thru with Omnichannel Ordering

Company’s AI-Powered Solutions Elevate Customer Experience and Maximize Revenue with Seamless Ordering Across Drive-Thru, Including Call-to-Order, Text-to-Order, Scan-to-Order, and In-Car Voice Ordering

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, today announced the next generation of its voice AI-powered platform for restaurants, enhancing its Dynamic Drive-Thru solution’s accuracy, speed, and adding seamless omnichannel ordering. Now, restaurants can extend their AI automation beyond the drive-thru to include Call-to-Order, Text-to-Order, Scan-to-Order, and In-Car Voice Ordering.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20250225367612/en/

With a majority of quick-service restaurant (QSR) transactions occurring at the drive-thru, speed and accuracy are imperative. Slow service and order errors can reduce sales and damage customer loyalty. SoundHound’s Dynamic Drive-Thru delivers a solution with:

  • Polaris™ Advanced Speech Recognition Model: SoundHound’s multimodal, multilingual foundation model, that delivers unmatched accuracy and automates drive-thrus to offload staff pressure and increase order throughput.
  • Omnichannel AI-Powered Ordering: Extending AI-powered automation beyond the drive-thru to Call-to-Order, Text-to-Order, Scan-to-Order, In-Car Voice Ordering, and kiosks, delivering a unified, efficient, and seamless ordering experience across all channels.
  • Fully Autonomous Voice Generative AI: SoundHound’s end-to-end voice AI sets the industry standard for accuracy, powered by proprietary technology that operates entirely without a human in the loop. Every order is processed with confidence, with backup support available when necessary for escalations.
  • AI-Driven Upselling: Increases ticket sizes and maximizes revenue by offering upsells 100% of the time, far exceeding traditional ordering experiences where upselling happens just 42% of the time.
  • Smart Lane Technology: Enables pre-ordering via call, text, or scan before customers reach the window, reducing wait times, increasing throughput, and optimizing revenue.
  • Advanced Analytics & Insights: Provides real-time data and voice insights provide actionable data to optimize performance and improve customer interactions.
  • Multilingual Support: Serves a diverse customer base with AI-driven language adaptability.

SoundHound transforms restaurant operations at scale, powering well over 10,000 locations with its industry-leading voice and conversational AI technology. From drive-thru to phone ordering, the company is integrated into the operations of top restaurant brands, including Chipotle, Church’s Texas Chicken, Jersey Mike’s, and White Castle. Backed by millions of hours of proprietary voice data and an annual query run rate in the billions, SoundHound delivers unmatched accuracy, automation, and scalability, making it the leading AI provider for restaurants.

“AI in restaurants is no longer optional – it’s the new standard. The future is omnichannel, and our advanced platform gives restaurants the flexibility to integrate automation across every customer touchpoint,” said James Hom, Chief Product Officer at SoundHound AI. “With over two decades of AI expertise and data, SoundHound has developed the most advanced and comprehensive solution that not only works for the drive-thru but seamlessly integrates across all ordering channels.”

SoundHound continues to pioneer innovation across industries. At CES 2025, the company unveiled the-first ever in-vehicle voice commerce ecosystem. This advanced technology now allows drivers and passengers to place a food order for takeout, make payments seamlessly, and then navigate to the nearest pick-up location, all directly from a car’s infotainment system completely hands-free.

To learn more about restaurant solutions from SoundHound AI, visit: www.soundhound.com.

About SoundHound AI

SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice and conversational AI solutions that let businesses offer incredible experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators and service providers across retail, financial services, healthcare, automotive, smart devices, and restaurants via groundbreaking AI-driven products like Smart Answering, Smart Ordering, Dynamic Drive-Thru, and Amelia AI Agents. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.

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