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About Cabling Installation & Maintenance

Our mission: Bringing practical business and technical intelligence to today's structured cabling professionals

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on.

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Cabling Installation & Maintenance is published by Endeavor Business Media, a division of EndeavorB2B.

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Applause Announces Record-Breaking Year, Surpassing $200M ARR and Expanding Innovation in Crowdtesting

By: via Business Wire

Growth fueled by AI advancement, strategic partnerships and customer expansion

Applause, the world leader in digital quality and crowd-sourced testing, today announced another milestone year, surpassing $200 million in Annual Recurring Revenue (ARR). Building on its unparalleled commitment to quality and innovation, the company achieved significant growth, expanding its customer engagements and strategic partnerships, earning industry accolades, and advancing its integration and testing of artificial intelligence (AI) technologies, further solidifying its leadership in the market.

“I’m incredibly proud of our accomplishments in 2024. This progress is inspiring, and I’m deeply grateful for the unwavering support of our valued customers, partners and employees,” said Chris Malone, Chief Executive Officer, Applause. “Looking ahead, we are poised for additional growth thanks to our continued focus on innovation, partnerships and customer success. With every award-winning app and experience we test for our global enterprise customers, we are validating the crowdtesting approach and gaining the experience and expertise that will help us achieve, and even exceed, our next set of milestones.”

Advanced AI Testing Delivers Confidence

Applause continued to advance its AI testing practice, building on years of training and testing enterprise AI and voice technologies, to address the complex challenges of generative AI. To help customers deliver safe and effective models and applications, Applause provided best-practice services like red teaming and real-world trusted tester programs.

The company also incorporated AI-driven capabilities, built with IBM watsonx, into its own testing platform to help improve speed, accuracy and scale for its customers through test case management optimization. These advancements are designed to enable organizations to adopt and leverage AI technologies with confidence, knowing their digital experiences will address the highest quality standards.

Partnerships Speed Market Expansion

Applause continued to experience strong market demand for its fully managed digital quality solutions across diverse industries and testing specialties, including functional, AI, accessibility and payment testing. The company also added to its partner ecosystem in 2024, forming a new collaboration with IBM and expanding its relationship with Cognizant. These partnerships underscore Applause's role as a trusted provider of crowdtesting services and its ability to seamlessly integrate with customers’ digital transformation initiatives.

Malone commented, “Applause pioneered crowdtesting, which has become the industry standard for comprehensive digital quality. Our experience and expertise have deepened over time, and we’re now expanding to new and exciting areas through our expanded partner channel.”

Growing Relationships With Global Enterprises

Building on its record growth and industry leadership, Applause remained a trusted partner to leading enterprises worldwide, with customer satisfaction and expansion playing a key role in its success. The company achieved an impressive Net Promoter Score (NPS) of 69 in 2024, far surpassing the B2B Software & SaaS average of 40 (2024 NPS Benchmarks for B2B).

This dedication to customer success is reflected in Applause’s ongoing collaborations with industry leaders, like Cisco. Today, Applause announced that it expanded its accessibility testing coverage for Webex by Cisco as part of an ongoing engagement to enhance Webex collaboration experiences for all users, including people with disabilities (PWD).

Recognized Excellence in Workplace Culture

Applause was named a Top Place to Work by The Boston Globe for the sixth consecutive year, reaffirming its dedication to fostering an inclusive, innovative and employee-centered workplace. This achievement, along with 20 additional industry accolades from technology and business associations, recognized the company’s commitment to excellence not only in delivering high-quality testing and feedback solutions but also in cultivating a culture that attracts and retains top talent.

For more information on Applause’s services and customer success, visit www.applause.com.

About Applause

Applause is the world leader in digital quality – built by innovators, powered by people and dedicated to the comprehensive digital testing and feedback needs of our global enterprise customers. Our fully managed solutions harness a powerful combination of community-based testing and advanced technology to ensure organizations can move quickly to release apps, devices and experiences that are consistently functional, intuitive and inclusive in any market. Our experts steward customers through the entire testing process, from strategy through execution, at every stage of the software development lifecycle. And, we seamlessly supplement existing resources, providing actionable, real-time insights that drive customer retention and revenue. With specialties including accessibility, AI and payment testing, we’re proud to be an essential partner to the most innovative names in the digital economy, as we work together to ensure technology works for everyone, everywhere.

Visit www.applause.com to learn more.

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