Lyra Health Introduces Centers of Excellence to Help Employees Thrive Through Life's Most Challenging Moments

May 01, 2025 at 08:30 AM EDT

Coordinated, expert-led care for high-need members, driving faster recovery, better outcomes and greater value for employers

Lyra Health, the leading provider of innovative Workforce Mental Health solutions for employers, today introduced its Centers of Excellence (COEs), specialized programs designed to support the highest-need members through coordinated, expert-led care. Lyra’s COEs deliver faster recovery and improved outcomes by connecting members to the right level of care early, reducing the need for costly interventions like emergency room visits and hospitalizations, and lowering total health care spend for employers.

The COE model builds on Lyra’s core clinical foundation to support conditions where traditional systems often fall short, such as supporting neurodiverse individuals of all ages, women’s mental health, and employees managing mental health needs alongside chronic conditions. Each Center connects members to a team of specialists—therapists, prescribing clinicians, coaches, and family support experts—who collaborate under structured care plans tailored to specific conditions. This approach delivers personalized support for members, while helping employers manage health care costs and reduce disability leaves.

“The mental health system often fails people when they need it most—during periods of profound change or crisis,” said Dr. Connie Chen, Chief Medical Officer, Lyra Health. “Whether it’s a parent navigating their child’s new diagnosis, managing mental health alongside a chronic condition, or seeking support through experiences like fertility struggles, pregnancy, caregiving, or menopause, the journey can be overwhelming. Our Centers of Excellence bring structure, support, and science to these critical life moments, helping people get better, faster.”

Lyra’s Centers of Excellence are built to help employees and families navigate a disconnected system, coordinating between therapists, psychiatrists, medical providers, and specialists. Each Center delivers condition-specific support grounded in clinical expertise, proactive care coordination, and personalized treatment plans that evolve with the individual.

Specialized Support Where It’s Needed Most

Lyra is committed to addressing urgent and costly mental health needs that are increasingly common in today’s workforce. Lyra’s Centers of Excellence provide access to multidisciplinary support and replace fragmentation with structured, collaborative care:

Center of Excellence for Neurodiversity offers neuropsychological assessments, diagnosis and tailored care for ADHD, and support for autism and learning differences, designed for individuals, workplaces, and families
Center of Excellence supporting Chronic Conditions offers mental health care for members managing co-occurring conditions like chronic pain, cardiovascular disease, obesity, cancer, and sleep issues
Center of Excellence for Women’s Mental Health delivers evidence-based, personalized support across every life stage for women—from menstrual health and fertility through pregnancy, postpartum, caregiving, and menopause

As mental health needs continue to evolve, Lyra will build on its COEs to both deepen existing areas of support and introduce new Centers, ensuring members and employers have access to comprehensive support across the full spectrum of needs.

Raising the Standard for Mental Health in the Workplace

Each Center is grounded in five foundational pillars:

Deep clinical expertise in-house, led by Lyra's network of evidence-based mental health providers specializing in fields like pediatrics, autism spectrum disorder, weight management, and women’s mental health
Multi-disciplinary, team-based care with mental health professionals, physical health benefits providers, and health specialists collaborating directly to deliver seamless whole-person support, removing the burden of care coordination from the member
Measurable outcomes, with clear tracking of clinical progress, recovery timelines, and care quality to ensure members improve faster and employers see real impact
Standardized best practices based on evidence-based protocols, clinical research, and continuous quality improvement to drive consistent, high-quality care across every Center
Scalability and innovation, powered by AI and predictive analytics to personalize care pathways and adapt to evolving workforce needs

For more information about Lyra’s Centers of Excellence, visit www.lyrahealth.com/platform/centers-of-excellence.

About Lyra Health

Lyra Health is the leading provider of Workforce Mental Health benefits, available to more than 20 million people globally. Lyra is transforming access to life-changing mental health care through Lyra Empower, the only fully integrated, AI-powered platform combining the highest-quality care and technology solutions for members, providers and HR leaders. Empower works in the background to quickly connect members to the largest global network of evidence-based mental health providers, deliver actionable insights to benefit leaders, and free up providers to focus on client care—driving outstanding positive outcomes that are equitable across diverse racial and ethnic groups. Extensive peer-reviewed research confirms Lyra’s transformative care model helps people recover twice as fast and results in a 26% annual reduction in overall healthcare claims costs. For more information, visit lyrahealth.com.