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Bringing practical business and technical intelligence to today's structured cabling professionals.

For more than 30 years, Cabling Installation & Maintenance has provided useful, practical information to professionals responsible for the specification, design, installation and management of structured cabling systems serving enterprise, data center and other environments. These professionals are challenged to stay informed of constantly evolving standards, system-design and installation approaches, product and system capabilities, technologies, as well as applications that rely on high-performance structured cabling systems. Our editors synthesize these complex issues into multiple information products. This portfolio of information products provides concrete detail that improves the efficiency of day-to-day operations, and equips cabling professionals with the perspective that enables strategic planning for networks’ optimum long-term performance.

Throughout our annual magazine, weekly email newsletters and 24/7/365 website, Cabling Installation & Maintenance digs into the essential topics our audience focuses on:

  • Design, Installation and Testing: We explain the bottom-up design of cabling systems, from case histories of actual projects to solutions for specific problems or aspects of the design process. We also look at specific installations using a case-history approach to highlight challenging problems, solutions and unique features. Additionally, we examine evolving test-and-measurement technologies and techniques designed to address the standards-governed and practical-use performance requirements of cabling systems.
  • Technology: We evaluate product innovations and technology trends as they impact a particular product class through interviews with manufacturers, installers and users, as well as contributed articles from subject-matter experts.
  • Data Center: Cabling Installation & Maintenance takes an in-depth look at design and installation workmanship issues as well as the unique technology being deployed specifically for data centers.
  • Physical Security: Focusing on the areas in which security and IT—and the infrastructure for both—interlock and overlap, we pay specific attention to Internet Protocol’s influence over the development of security applications.
  • Standards: Tracking the activities of North American and international standards-making organizations, we provide updates on specifications that are in-progress, looking forward to how they will affect cabling-system design and installation. We also produce articles explaining the practical aspects of designing and installing cabling systems in accordance with the specifications of established standards.

Consumer Portfolio Services Deploys AI-Powered Servicing Platform from Salient to Advance Collections Strategy

LAS VEGAS, NV, May 08, 2025 (GLOBE NEWSWIRE) -- Consumer Portfolio Services, Inc. (Nasdaq: CPSS) (“CPS” or the “Company”), a leader in providing indirect automobile financing to consumers, today announced the deployment of a next-generation AI-powered servicing and collections platform developed in partnership with Salient, a leading provider of AI voice agent solutions tailored for the automotive industry.

As Consumer Portfolio Services continues to scale its loan portfolio and optimize servicing operations, Salient’s AI platform is expected to play a key role in accelerating collections and improving repayment consistency, which should improve credit performance over time. The platform leverages conversational AI voice agents to automate borrower outreach across key servicing functions, including payment collection, due date adjustments, payoff management, and insurance verification, allowing CPS to redeploy human agents to focus on more complex cases. Salient’s platform has demonstrated a more than 60% reduction in handle times and improved customer response rates in previous implementations, positioning CPS to benefit from similar efficiency gains as it integrates the technology in 2025.

“Our progress in scaling efficiently is supported by strategic investments in advanced AI automation,” said Mike Lavin, Chief Operating Officer of CPS. “By leveraging Salient’s voice AI agents to handle routine servicing tasks, we can free up our human agents to focus on higher-value and more complex customer interactions, strengthening our overall servicing and collections strategy. Salient’s technology enables us to execute collections strategies with greater precision and speed, improving repayment consistency, which should strengthen cash flow and credit performance over time. As we continue to expand our portfolio and originations, this integration reinforces the strength of our servicing platform while ensuring strict regulatory compliance.”

Salient’s AI platform has processed over $1 billion in transactions and is built specifically for the automotive lending industry. The platform ensures compliance with key lending regulations, including FDCPA, FCRA, UDAAP, and CFPB guidelines, while maximizing customer outreach effectiveness. By automating outreach and borrower interactions, the platform enhances customer responsiveness and regulatory adherence.

CPS recently reported strong loan origination growth, with a 52% year-over-year increase in new auto loan originations for the fourth quarter of 2024 and a total portfolio balance reaching a company record $3.6 billion. As CPS enters 2025 with momentum, leveraging AI-driven servicing solutions is expected to support continued efficiency gains and may contribute to further improvements in loan performance, reductions in servicing costs, and enhancements in overall portfolio profitability.

About Consumer Portfolio Services:
Consumer Portfolio Services, Inc. is an independent specialty finance company that provides indirect automobile financing to individuals with past credit problems or limited credit histories. We purchase retail installment sales contracts primarily from franchised automobile dealerships secured by late model used vehicles and, to a lesser extent, new vehicles. We fund these contract purchases on a long-term basis primarily through the securitization markets and service the contracts over their lives.

About Salient
Designed specifically for the consumer finance sector, Salient is a cutting-edge generative AI platform crafted to revolutionize customer-lender interactions. With its innovative technology solutions, Salient seamlessly automates vital operational processes across voice, text, and email channels, delivering a more streamlined and efficient communication experience for clients. Launched in 2023, Salient has interacted millions of US consumer, collected over $1 billion, and is backed by top tier venture capital firms, including Andreessen Horowitz, Y Combinator, Matrix Partners, and General Catalyst, alongside leaders from Tesla, Stripe, and Airtable. This platform promises to set new standards in the way automotive finance is approached and managed.

Company Contact
Danny Bharwani
Chief Financial Officer
949-753-6811

Investor Relations Contact
Tom Colton and Alec Wilson
Gateway Group, Inc.
949-574-3860
CPSS@gateway-grp.com


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