Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

Our 80,000 qualified print subscribers—and 130,000 12-month engaged online audience—trust us to dive in and provide original journalism you won’t find elsewhere covering key emerging areas such as laser-driven inertial confinement fusion, lasers in space, integrated photonics, chipscale lasers, LiDAR, metasurfaces, high-energy laser weaponry, photonic crystals, and quantum computing/sensors/communications. We cover the innovations driving these markets.

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Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

AnswerOne, Inc. Triumphs with 2024 ATSI Award of Excellence

AnswerOne, Inc. has once again demonstrated its commitment to superior customer service, earning the prestigious ATSI 2024 Award of Excellence for the 17th consecutive year. This esteemed accolade, presented by the Association of TeleServices International (ATSI), recognizes outstanding performance in the telecommunications and call center services industry across North America and the UK.

Presented at the ATSI 2024 conference in Detroit, MI, the award highlights AnswerOne, Inc.’s unwavering dedication to excellence. Over a six-month period, independent judges rigorously evaluated companies on various criteria including response time, courteousness of representatives, call accuracy, account knowledge, and overall impression of calls.

“For 28 years, the ATSI Award of Excellence has allowed our members to gauge their service quality effectively. This program encourages continuous improvement, helping companies like AnswerOne, Inc. to maintain exceptional service standards,” remarked ATSI President, Brianna Burke. “We take immense pride in celebrating companies that consistently deliver outstanding customer experiences.”

The ATSI Award of Excellence was created 28 years ago to enhance call center service quality by establishing clear performance benchmarks. AnswerOne, Inc., a proud seventeen-time recipient, exemplifies this tradition of excellence. Their achievement of the Platinum Plus Award underscores their commitment to providing top-notch service to their clients.

ATSI extends heartfelt congratulations to the entire team at AnswerOne, Inc. for their proven dedication to customer satisfaction and exceptional service quality.

Location Info:
Answer One
7014 13th Ave, Brooklyn, NY 11228
(718) 748+8888

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