Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

Our 80,000 qualified print subscribers—and 130,000 12-month engaged online audience—trust us to dive in and provide original journalism you won’t find elsewhere covering key emerging areas such as laser-driven inertial confinement fusion, lasers in space, integrated photonics, chipscale lasers, LiDAR, metasurfaces, high-energy laser weaponry, photonic crystals, and quantum computing/sensors/communications. We cover the innovations driving these markets.

Laser Focus World is part of Endeavor Business Media, a division of EndeavorB2B.

Laser Focus World Membership

Never miss any articles, videos, podcasts, or webinars by signing up for membership access to Laser Focus World online. You can manage your preferences all in one place—and provide our editorial team with your valued feedback.

Magazine Subscription

Can you subscribe to receive our print issue for free? Yes, you sure can!

Newsletter Subscription

Laser Focus World newsletter subscription is free to qualified professionals:

The Daily Beam

Showcases the newest content from Laser Focus World, including photonics- and optics-based applications, components, research, and trends. (Daily)

Product Watch

The latest in products within the photonics industry. (9x per year)

Bio & Life Sciences Product Watch

The latest in products within the biophotonics industry. (4x per year)

Laser Processing Product Watch

The latest in products within the laser processing industry. (3x per year)

Get Published!

If you’d like to write an article for us, reach out with a short pitch to Sally Cole Johnson: [email protected]. We love to hear from you.

Photonics Hot List

Laser Focus World produces a video newscast that gives a peek into what’s happening in the world of photonics.

Following the Photons: A Photonics Podcast

Following the Photons: A Photonics Podcast dives deep into the fascinating world of photonics. Our weekly episodes feature interviews and discussions with industry and research experts, providing valuable perspectives on the issues, technologies, and trends shaping the photonics community.

Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

SoundHound And Jersey Mike’s Introduce Voice AI Phone Ordering

Customers ordering subs will be able to place orders via a cutting-edge conversational voice assistant

SoundHound AI, Inc. (Nasdaq: SOUN), a global leader in voice artificial intelligence, and Jersey Mike’s Subs today announced that they are working together to give customers the ability to place phone orders for pick-up via a state-of-the-art voice AI ordering system. Optimized for natural human speech, Jersey Mike’s customers won’t have to modify their language or interact awkwardly with the software – they can just speak naturally as they would to another person.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240124752799/en/

The AI answers 100% of calls and can even take multiple orders at once. (Graphic: Business Wire)

The AI answers 100% of calls and can even take multiple orders at once. (Graphic: Business Wire)

Initially live at 50 locations, SoundHound’s voice technology has been trained on the entirety of Jersey Mike’s menu – from the #17 Mike’s Famous Philly through to the #9 Club Supreme – and uses advanced AI to recognize items instantly as customers are talking, allowing the system to take food and drink orders effortlessly and with greater accuracy.

As well as taking orders, SoundHound’s sophisticated technology answers a broad range of menu questions (e.g., about specials and promotions), and even provides information about opening times, parking, allergens, and many more FAQs. The AI answers 100% of calls and can even take multiple orders at once. Significantly, this frees up Jersey Mike’s employees to focus on making delicious food and giving great service to in-store customers.

“Jersey Mike’s customers know that we strive to provide quality in everything we do. The way we choose technology is no different,” said Scott Scherer, Chief Information Officer, Jersey Mike’s Franchise Systems, Inc. “AI is becoming an important part of supporting restaurant staff and providing impeccable customer service, so we’ve partnered with SoundHound because they have the experience and expertise to make sure that our customers get their favorite sub exactly how they like it on time, every time.”

You can check out a demo of the technology here.

A recent study by SoundHound found that restaurant technology is one of the top three drivers of customer satisfaction, and that nearly 8 in 10 of regular diners in the US believe that most food ordering will be handled by AI voice assistants in the next few years.

“More than ever, restaurant customers are ordering for pick-up and delivery, and to keep them coming back businesses need to provide a slick, hassle free experience,” said Keyvan Mohajer, CEO and Co-Founder of SoundHound AI. “Technology is now a critical part of that, and Jersey Mike’s is at the forefront of brands embracing AI to deliver first-class customer service – from when they place the order, to handing over the sub. We’re excited to be working with them.”

To learn more about restaurant solutions from SoundHound AI, visit www.soundhound.com.

About Jersey Mike's

Jersey Mike's Subs, with more than 3,000 locations open and in development nationwide, serves authentic fresh sliced/fresh grilled subs on in-store freshly baked bread — the same recipe it started with in 1956. Passion for giving in Jersey Mike's local communities is reflected in its mission statement "Giving…making a difference in someone's life." For more information, please visit jerseymikes.com or follow us on Facebook (facebook.com/jerseymikes), Instagram (instagram.com/jerseymikes), and Twitter (twitter.com/jerseymikes.com).

About SoundHound AI

SoundHound (Nasdaq: SOUN), a global leader in conversational intelligence, offers voice AI solutions that let businesses offer incredible conversational experiences to their customers. Built on proprietary technology, SoundHound’s voice AI delivers best-in-class speed and accuracy in numerous languages to product creators across automotive, TV, and IoT, and to customer service industries via groundbreaking AI-driven products like Smart Answering, Smart Ordering, and Dynamic Interaction™, a real-time, multimodal customer service interface. Along with SoundHound Chat AI, a powerful voice assistant with integrated Generative AI, SoundHound powers millions of products and services, and processes billions of interactions each year for world class businesses.

Contacts

Stock Quote API & Stock News API supplied by www.cloudquote.io
Quotes delayed at least 20 minutes.
By accessing this page, you agree to the following
Privacy Policy and Terms Of Service.