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  • Professor Andrea M. Armani, University of Southern California
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New HFS Research Report on Enterprise Investments and Supply Chain Transformation Finds That Adapting to Future Supply Chain Trends Is Key to Business Success

By: via Business Wire

New Report: Navigating the labyrinth: Neo Tangent's blueprint for collaborative supply chains reveals the significant role of service providers in reimagining supply chains, emphasizing the innovative strategies employed by Neo Tangent, unveiling these important findings:

  • The year 2024 is marked by a surge in enterprise investments and a growing reliance on service providers to reimagine supply chains. Over one-third of enterprises plan to increase their supply chain expenditure by 6% to 20% in the next two years.
  • Supply chain management has become the top business function where enterprises are utilizing service providers, with 63% of companies engaging their services.
  • Service providers are transitioning from mere process facilitators to strategic partners, fundamentally rethinking supply chain structures, partner interactions, and value creation across the connected ecosystem.

HFS Research, a leading global research and analysis firm, released a report titled "Navigating the labyrinth: Neo Tangent's blueprint for collaborative supply chains." The study emphasizes the growing importance of reimagining supply chain structures, emphasizing the innovative strategies employed by Neo Tangent, a business services provider.

Neo Tangent’s three-pronged approach to value includes ecosystem-driven synergy, value partnering, and end-to-end services strength. By collaborating with its parent company Li & Fung and partner companies such as VOICES, LFX Digital, LFX-Data, and Global Freight Services (GFS), Neo Tangent delivers ecosystem-driven value, creating a collaborative supply network. Moving beyond basic collaboration, value partnering involves strategic alignment where all parties invest in mutual success, contributing to and benefiting from shared goals. Neo Tangent’s comprehensive range of services—from product development and sourcing to warehousing and transportation—ensures integrated solutions that enhance overall supply chain performance.

“Neo Tangent brings a unique suite of services based on an ecosystem of partners in core supply chain domains ranging from technology to sustainability, supplier network, compliance and regulatory, as well as trade financing and global freight forwarding,” said Yash Chauhan, Global Head, Neo Tangent.

According to the study’s author, Ashish Chaturvedi, Supply Chain Practice Leader at HFS Research, “In an era defined by rapid technological advancements and complex market dynamics, the ability to adapt and innovate is paramount. At HFS, we believe that reimagining supply chain structures through integrated ecosystems, strategic value partnerships, and end-to-end service design is not just a necessity but a competitive advantage. The future belongs to those who can harness collective strengths to drive efficiency, resilience, and transformative growth.”

HFS Research CEO and Chief Analyst Phil Fersht, agrees, "Supply chains of the future will hinge on customer-centric solutions, collaborative ecosystems, and shared business objectives. Providers will succeed through technological integration, a collaborative mindset, and sustainability. Neo Tangent’s alignment with HFS Research’s philosophies showcases a comprehensive approach to modern supply chain management, enhancing operational efficiency and customer satisfaction.”

Providers must adopt additional practices to thrive in the evolving supply chain landscape. Modern supply chains focus on partnerships centered around mutual business objectives. HFS emphasizes aligning service offerings with client goals to surpass expectations and ensure long-term relationships and sustainable growth.

Key recommendations for providers include:

  • Aligning strategically with client goals by collaborating closely with clients to understand their goals, challenges, and market forces, and tailoring solutions like Neo Tangent's COGS optimization to meet specific needs.
  • Creating customized solutions by leveraging services and technology to address each client's unique challenges, such as using AI-driven analytics for inventory optimization.
  • Focusing on continuous improvement by maintaining dialogue with clients, collecting feedback, and adjusting services to stay relevant and effective.
  • Quantifying results by tracking KPIs like cost savings and customer satisfaction, and regularly reporting outcomes to clients.
  • Sharing success stories by promoting successful projects to potential and existing clients, demonstrating the broad applicability of solutions across industries.

About Neo Tangent

Neo Tangent excels in providing End to End Supply Chain Services with a focus on deep domain expertise and industry innovation. As part of the Li & Fung ecosystem, with a 118-year heritage, the company offers a wide range of solutions, including logistics, transportation, customs management, sustainability, warehousing, and supply chain finance. Neo Tangent’s integrated approach and advanced digital tools ensure robust, adaptable, and efficient supply chains across diverse industries. Through strategic partnerships and a commitment to excellence, Neo Tangent empowers businesses to navigate complex market dynamics and achieve sustainable growth.

About HFS Research

HFS is a leading global research and analysis firm trusted at the highest levels of executive leadership. Our mission is to help our clients—major enterprises, tech firms, and service providers—tackle challenges, make bold moves, and bring big ideas to life by arming them with accurate, visionary, and thought-provoking insight into issues that impact their business. HFS analysts and strategists have deep, real-world experience in subjects they cover. They’re respected for independent, no-nonsense perspectives based on thorough research, demand-side data, and personal engagements with industry leaders. Visit www.hfsresearch.com.

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