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Ryde Unveils 7 Driver Commitments to Build a Fairer Platform

By: via Business Wire

Ryde Group Ltd (NYSE American: RYDE) ("Ryde" or "the Company"), a leading technology platform for mobility and quick commerce, today introduced its 7 Driver Commitments initiative, designed to elevate the experience of its driver-partners.

This press release features multimedia. View the full release here: https://www.businesswire.com/news/home/20240717206027/en/

Ryde introduces 7 Driver Commitments including fair earnings, job flexibility, dedicated support, safety first and more to build a fairer platform. (PHOTO: RYDE)

Ryde introduces 7 Driver Commitments including fair earnings, job flexibility, dedicated support, safety first and more to build a fairer platform. (PHOTO: RYDE)

These commitments, driven by our belief that driver-partners are the backbone of our business, outline Ryde’s guiding principles and initiatives designed to empower and support its valued driver community.

0% Commission, Building A Fairer Platform:

Ryde's 7 Driver Commitments include:

  • Fair Earnings: Prioritising transparent pricing with more earning opportunities, including a groundbreaking 0% commission initiative for private hire and taxi drivers. Providing the lowest fees in the market.
  • Safety First: Ensuring driver safety with comprehensive features like call masking, live trip tracking, 24/7 towing assistance, and emergency support.
  • Professional Development: Providing resources and continuous training to help driver-partners upskill through in-house training, driver quizzes, and onboarding sessions. Provision of regular updates on app features, policies and evolving regulatory requirements.
  • Dedicated Support: Offering multiple support channels for driver-partners, including RydeHELP, an in-app support feature, real-time chat support, and an AI bot to provide comprehensive responses to drivers round the clock.
  • Job Flexibility: Empowering drivers to choose jobs, set working hours, and work on their own terms for both part-time and full time drivers. Introducing 1-day leave for our most active drivers to improve driver well-being and reduce driver fatigue.
  • Active Engagement: Listening actively to driver feedback and recognises contributions through online channels, food giveaway like #MakanWithRyde Giveaway, and focused group feedback sessions. Offering education awards like Ryde Education Merit Awards (REMA) for driver-partner’s children.
  • Sustainability: Promoting eco-friendly practices through carpooling services (RydePOOL), introducing multi-stop features, and implementing AI-driven delivery route optimisation to reduce our carbon footprint. Contributing to the community through various efforts like RydeEmpowers which aligns with the United Nations Sustainable Development Goals; promote good health & well-being and reduce inequalities.

Driver Testimonials:

Ryde’s commitment to driver well-being resonates with its partners. Mr. Tang, driving for Ryde since 2021, shared, “Ryde’s competitive fees and excellent support make it my go-to platform.” Ms. Siti, a pioneering full-time female Private Hire Car Driver's Vocational Licence (PDVL) driver, appreciates Ryde’s “job flexibility that allows her to balance work and family.”

Building a Fairer Platform:

Terence Zou, Founder, Chairman, and CEO of Ryde Group, stated, “Our drivers are key to our success, and we strive to ensure a first-class driving experience with cutting-edge tech features, supportive policies, and fair earnings. These 7 Driver Commitments reflect our dedication to transparency, trust, and fairness with our driver-partners.”

About Ryde Group Ltd

Ryde is a super mobility app founded in Singapore and the world’s FIRST on-demand carpooling app since 2014. As a publicly listed company on the NYSE American, FSE, and XSTU stock exchanges, Ryde is reimagining the way people and goods move. The company offers a full suite of services, including carpooling, private hire, taxi, and delivery. What truly sets Ryde apart is its commitment to empowering private-hire and taxi partners by taking 0% commission, ensuring that drivers keep more of their hard-earned money. For more information, please visit Ryde's Website.

FORWARD-LOOKING STATEMENTS

Statements in this press release about future expectations, plans and prospects, as well as any other statements regarding matters that are not historical facts, may constitute "forward-looking statements" within the meaning of The Private Securities Litigation Reform Act of 1995. These statements include, but are not limited to, statements relating to the expected trading commencement and closing dates. The words "anticipate," "believe," "continue," "could," "estimate," "expect," "intend," "may," "plan," "potential," "predict," "project," "should," "target," "will," "would" and similar expressions are intended to identify forward-looking statements, although not all forward-looking statements contain these identifying words. Actual results may differ materially from those indicated by such forward-looking statements as a result of various important factors, including: the uncertainties related to market conditions and the completion of the public offering on the anticipated terms or at all, and other factors discussed in the "Risk Factors" section of the preliminary prospectus filed with the SEC. Any forward-looking statements contained in this press release speak only as of the date hereof, and Ryde Group Ltd specifically disclaims any obligation to update any forward-looking statement, whether as a result of new information, future events or otherwise, except as required by law.

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