Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

Our 80,000 qualified print subscribers—and 130,000 12-month engaged online audience—trust us to dive in and provide original journalism you won’t find elsewhere covering key emerging areas such as laser-driven inertial confinement fusion, lasers in space, integrated photonics, chipscale lasers, LiDAR, metasurfaces, high-energy laser weaponry, photonic crystals, and quantum computing/sensors/communications. We cover the innovations driving these markets.

Laser Focus World is part of Endeavor Business Media, a division of EndeavorB2B.

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Following the Photons: A Photonics Podcast dives deep into the fascinating world of photonics. Our weekly episodes feature interviews and discussions with industry and research experts, providing valuable perspectives on the issues, technologies, and trends shaping the photonics community.

Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

Operation HOPE Celebrates Exceptional Client Satisfaction Scores

Operation HOPE, a national nonprofit dedicated to helping low- and moderate-income Americans thrive in an ever-changing economy, announced today the results of its client satisfaction initiative, which was launched in April 2023 to help the organization better understand and accommodate its number one stakeholder: its clients. Operation HOPE has achieved and maintained an exceptional Net Promoter Score (NPS) of 76, based on more than 18,000 responses from over 6,000 unique clients. This score, which is among the highest scores an organization can achieve, reflects the trust and confidence of Operation HOPE’s clients in the financial coaching and support services they receive and underscores the organization’s longstanding commitment to excellence in client service.

Based on the feedback received from this initiative, Operation HOPE has:

  • Established structures to follow-up with and address actionable client feedback
  • Used the response data to recognize Operation HOPE financial coaches for their work, including the annual Client’s Voice Award for the highest-performing coach
  • Analyzed the data to uncover trends and best practices, thereby improving our programs, delivery and organizational focus

“We are incredibly proud to have established and maintained such high satisfaction among our clients, whose confidence in us and positive feedback push us to continue to improve our services and provide the best support possible,” said John Hope Bryant, Founder, Chairman and Chief Executive Officer of Operation HOPE. “Based on these responses from our clients, we are more inspired than ever to continue our tireless work to advance economic opportunity for all through world-class financial education and one-on-one coaching that help our clients improve credit scores, pay off debt, increase savings, buy a home or start a business.”

About Operation HOPE, Inc.

Since 1992, Operation HOPE has been moving America from civil rights to "silver rights" with the mission of making free enterprise and capitalism work for the underserved—disrupting poverty for millions of low and moderate-income youth and adults across the nation. Through its community uplift model, HOPE Inside, which received the 2016 Innovator of the Year recognition by American Banker magazine, Operation HOPE has served more than 4 million individuals and directed more than $3.2 billion in economic activity into disenfranchised communities—turning check-cashing customers into banking customers, renters into homeowners, small business dreamers into small business owners, minimum wage workers into living wage consumers, and uncertain disaster victims into financially empowered disaster survivors. For more information: OperationHOPE.org. Follow the HOPE conversation on Twitter, Facebook, Instagram or LinkedIn.

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