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FICO Recognized as a Leader in 2025 AI Decisioning Platforms Report by Independent Research Firm

By: via Business Wire

FICO® Platform received the highest score in current offering among 15 AI Decisioning Platform providers evaluated

Global analytics software leader FICO (NYSE: FICO) announced today that its industry-leading FICO® Platform has been named a leader in “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” report, receiving the highest score in the current offering category among all evaluated platform providers, and highest marks possible on 13 scorecard criteria.

According to the Forrester report, “AI decisioning platforms transform how organizations operationalize both human intelligence and AI at scale, enabling faster, more accurate decisions across complex business processes.” AI decisioning is also an important enabler for Agentic AI. The report goes further to say, “Modular architecture allows organizations to build AI decisioning agents that autonomously adapt to real-time data and maximize decision intelligence for specific use cases.”

FICO® Platform is designed to revolutionize AI-first transformation for businesses worldwide through an end-to-end integrated solution. It supports smarter decision-making across the entire customer journey, breaks down silos, and makes it easier for teams to work together and innovate quickly.

In the report, Forrester evaluated 15 AI decisioning platform providers against 18 criteria, assessing their Strength of Current Offering, Strategy, and Customer Feedback.

Forrester recognized FICO and FICO® Platform for:

  • “FICO’s vision goes beyond decisioning to imagine a future where enterprise executives will express business goals, and AI will create and continuously refine decision logic to achieve those goals. Its vision is complemented by an exceptional innovation approach, product roadmap, and implementation services.”
  • “FICO’s platform excels in decision authoring, testing, and optimization, enabling enterprises to create, validate, and enhance complex decision logic. Its superior governance capabilities, including lifecycle management, transparency, extensibility, and observability, ensure compliance and robust monitoring.”
  • “FICO best fits customers who extend credit and other financial services to millions of consumers and who require customizable solutions across the entire customer lifecycle.”

“We are honored by this recognition from Forrester, which we believe underscores the transformative innovation of the FICO Platform,” said Nikhil Behl, president, Software for FICO. “Our mission is to deliver on the promise of an intelligent enterprise by helping customers monetize latent enterprise assets and execute best-in-class decisions at scale to drive outcomes and results.”

FICO continues to be recognized by leading analyst firms for its innovation in AI-powered decisioning and platform excellence. Recent recognitions include:

  • Gartner Market Guide for Decision Intelligence Platforms 2024 – This report dives into how decision intelligence platforms combine explicit decision modeling, AI, analytics and related capabilities to support, augment or automate decision making, driving business outcomes.
  • Chartis Research RiskTech100® 2025 – Recognized for platform innovation and leadership.
  • IDC MarketScape 2024 – Named a Leader for innovation in FICO® Platform in the Worldwide Decision Intelligence Platforms report.

Access “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” report, here: https://www.fico.com/en/latest-thinking/analyst-report/forrester-wave-ai-decisioning-platforms-q2-2025

For more information about FICO® Platform: https://www.fico.com/en/fico-platform.

Note: Forrester does not endorse any company, product, brand, or service included in its research publications and does not advise any person to select the products or services of any company or brand based on the ratings included in such publications. Information is based on the best available resources. Opinions reflect judgment at the time and are subject to change. For more information, read about Forrester’s objectivity here.

About FICO

FICO (NYSE: FICO) powers decisions that help people and businesses around the world prosper. Founded in 1956, the company is a pioneer in the use of predictive analytics and data science to improve operational decisions. FICO holds more than 200 US and foreign patents on technologies that increase profitability, customer satisfaction and growth for businesses in financial services, insurance, telecommunications, health care, retail and many other industries. Using FICO solutions, businesses in more than 80 countries do everything from protecting 4 billion payment cards from fraud, to improving financial inclusion, to increasing supply chain resiliency. The FICO® Score, used by 90% of top US lenders, is the standard measure of consumer credit risk in the US and has been made available in over 40 other countries, improving risk management, credit access and transparency.

Learn more at https://www.fico.com/en.

Join the conversation at https://x.com/FICO_corp & https://www.fico.com/blogs/.

For FICO news and media resources, visit https://www.fico.com/en/newsroom.

FICO is a registered trademark of Fair Isaac Corporation in the U.S. and other countries.

FICO announced today that its industry-leading FICO® Platform has been named a leader in “The Forrester Wave™: AI Decisioning Platforms, Q2 2025” report, receiving the highest score in the current offering category among all evaluated platform providers.

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