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  • Professor Andrea M. Armani, University of Southern California
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  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

Kroll Settlement Administration Announces a Proposed Settlement in the NCB Management Services, Inc. Data Breach Litigation; If Your Personal Information Was Impacted by the Data Breach, You May Be Eligible to Receive Benefits

The following statement is being issued by Kroll Settlement Administration regarding In re: NCB Management Services, Inc. Data Breach Litigation.

Who is this about?

A proposed settlement has been reached in a class action lawsuit called In re: NCB Management Services, Inc. Data Breach Litigation, Case No. 2:23-cv-01236-KNS (the “Lawsuit”), which is pending in the United States District Court for the Eastern District of Pennsylvania (the “Court”). The Lawsuit alleges that the unauthorized third-party access to NCB Management Services, Inc. (“NCB”) systems identified on or around February 4, 2023 (the “Data Breach”) caused Class Members’ Personal Information to be accessed, stolen, or compromised.

Who is a Settlement Class Member?

The Settlement Class includes all Persons in the United States whose Personal Information was compromised in the Data Breach disclosed by NCB on or about March 24, 2023, including all who were sent notice of the Data Breach.

What does the Settlement provide?

The Settlement establishes a $2,625,000 Settlement Fund to be used to pay for Claims Administration Costs; Service Awards to the Plaintiffs; attorneys’ fees and expenses; Approved Claims for Cash Payments for Out-of-Pocket Losses & Lost Time; and Approved Claims for the Alternative Cash Payments. Settlement Class Members may select ONE of the following Settlement Benefits:

  • Cash Payments for Out-of-Pocket Loss & Lost Time – reimbursement for certain documented out-of-pocket costs or expenditures, including lost time, incurred by a Settlement Class Member that are fairly traceable to the Data Breach (up to $2,500). Settling Class Members may submit a claim for reimbursement of time spent remedying losses attributable to the Data Breach (“Lost Time”), up to four (4) hours at thirty dollars ($30) per hour; OR
  • Alternative Cash Payments – a flat cash payment, in an amount to be determined consistent with the Settlement. The Alternative Cash Payments may be increased or reduced pro rata depending on the total number of Settlement Class Members who participate in the Settlement, and the type of Settlement relief selected by Class Members.

How do I get a Cash Payment?

You must submit a Claim Form, available at www.NCBDataSettlement.com to be eligible to receive either of the two (2) Settlement Benefits listed above. You must complete and file a Settlement Claim Form either online or by mail postmarked by August 26, 2025 including required documentation.

What are your other options?

  • Do Nothing: If you do nothing, you are included as a Settlement Class Member but you will not get money from the Settlement. You will be legally bound by the terms of the Settlement, and you give up any rights to sue for the claims asserted in this case.
  • Exclude Yourself: If you do not want to be included in the Settlement and legally bound by decisions made by the Court, you must exclude yourself, or “opt out,” by mailing a written request for exclusion to the Settlement Administrator to be received by August 26, 2025. If you exclude yourself, you will not get any Settlement Class Member Benefits because the Settlement no longer affects you.
  • Object: You can remain a Settlement Class Member but submit an objection and explain why you do not like the Settlement. Written objections must be filed with the Court to be received by August 26, 2025.

When is the Fairness Hearing?

The Court will hold a Fairness Hearing on September 29, 2025 at 10:00 a.m. ET at the U.S. District Court for the Eastern District of Pennsylvania in Courtroom 13-B, located at the James A. Byrne U.S. Courthouse, 601 Market Street, Philadelphia, PA 19106. The purpose of the Fairness Hearing is for the Court to consider approval of the settlement, payment to Class Counsel for attorneys' fees of up to one-third of the Settlement Fund plus reasonable litigation costs up to $50,000, and an award of up to $2,000 for each Class Representative (for a total of $36,000). You may appear at the hearing yourself or through an attorney hired by you, at your own expense, but you don’t have to.

This is only a summary. If you have questions or want more information about this lawsuit, the settlement and your rights, visit www.NCBDataSettlement.com, call (833) 421-6696 or write to In re: NCB Management Services, Inc. Data Breach Litigation c/o Kroll Settlement Administration LLC, P.O. Box 225391, New York, NY 10150-5391.

Contacts

Media Contact (press only): Sarah Shin, 310-291-9626

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