Laser Focus World is an industry bedrock—first published in 1965 and still going strong. We publish original articles about cutting-edge advances in lasers, optics, photonics, sensors, and quantum technologies, as well as test and measurement, and the shift currently underway to usher in the photonic integrated circuits, optical interconnects, and copackaged electronics and photonics to deliver the speed and efficiency essential for data centers of the future.

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Editorial Advisory Board

  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
  • James Butler, Ph.D., Hamamatsu
  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
  • Professor Birgit Stiller, Max Planck Institute for the Science of Light, and Leibniz University of Hannover
  • Professor Stephen Sweeney, University of Glasgow
  • Mohan Wang, Ph.D., University of Oxford
  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

8x8 Recognized in 2025 Gartner® Magic Quadrant™ for UCaaS for Fourteenth Year in Row

8x8, Inc. (NASDAQ: EGHT), the industry’s most integrated customer experience (CX) platform provider, has been recognized for the fourteenth consecutive year in the Gartner Magic Quadrant™ for Unified Communications as a Service.

“We believe our recognition in the 2025 Gartner Magic Quadrant for UCaaS is a validation of our mission to deliver simple, reliable, and scalable communications that help customers run their business better,” said Samuel Wilson, Chief Executive Officer at 8x8, Inc. “As we continue to innovate across our unified platform—from AI-driven insights to native contact center capabilities—we remain focused on outcomes that matter most to our customers: faster time-to-value, predictable TCO, and the ability to scale without complexity.”

The 8x8 Platform for CX brings together contact center, unified communications, and CPaaS solutions into one secure, AI-powered platform. A core component is 8x8 Work, the UCaaS offering that combines enterprise-grade voice, video meetings, and team chat in a single experience. Delivered alongside capabilities like virtual agents, business SMS, secure payments, conversational intelligence, and analytics, the platform helps organizations streamline operations and elevate engagement.

The 8x8 platform is a resilient, secure, and compliant platform, offering the highest levels of reliability with a financially backed, platform-wide 99.999% uptime SLA across an integrated cloud UCaaS and CCaaS solution.

The 8x8 platform also seamlessly extends to Microsoft Teams through a portfolio of native integration options that includes the Microsoft-certified 8x8 Contact Center for Microsoft Teams, 8x8 Voice for Microsoft Teams leveraging global Direct Routing as a Service, 8x8 Operator Connect for Microsoft Teams, and a solution for cost-effective external calling without requiring Teams Phone licenses.

[1] Gartner Magic Quadrant for Unified Communications as a Service, Pankil Sheth, Megan Fernandez, Rafael Benitez, Nitin Narang, 22 September 2025. This Magic Quadrant report name has changed from 2015 onwards- 2015-2023: Magic Quadrant for Unified Communications as a Service, Worldwide, 2014: Magic Quadrant for Unified Communications as a Service, North America With Additional Regional Presence, 2012-2013: Magic Quadrant for Unified Communications as a Service, North America.

Gartner Disclaimer:

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings. Gartner research publications consist of the opinions of Gartner's research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

GARTNER is a registered trademark and service mark, and MAGIC QUADRANT is a registered trademark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

About 8x8 Inc.

8x8, Inc. (NASDAQ: EGHT) connects people and organizations through seamless communication on the industry's most integrated platform for Customer Experience—combining Contact Center, Unified Communication, and CPaaS solutions. The 8x8® Platform for CX integrates AI at every level to enable personalized customer journeys, drive operational excellence and insights, and facilitate team collaboration. We help customer experience and IT leaders become the heartbeat of their organizations, empowering them to unlock the potential of every interaction. For additional information, visit www.8x8.com, or follow 8x8 on LinkedIn, X, and Facebook.

Copyright 2025 8x8, Inc. 8x8 and associated brand assets are trademarks of 8x8, Inc. All rights reserved.

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