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  • Professor Andrea M. Armani, University of Southern California
  • Ruti Ben-Shlomi, Ph.D., LightSolver
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  • Natalie Fardian-Melamed, Ph.D., Columbia University
  • Justin Sigley, Ph.D., AmeriCOM
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  • Professor Xuchen Wang, Harbin Engineering University
  • Professor Stefan Witte, Delft University of Technology

Sprinklr (CXM) Q4 Earnings Report Preview: What To Look For

CXM Cover Image

Customer experience software provider Sprinklr (NYSE: CXM) will be reporting earnings tomorrow before market open. Here’s what to look for.

Sprinklr beat analysts’ revenue expectations by 1.9% last quarter, reporting revenues of $200.7 million, up 7.7% year on year. It was a slower quarter for the company, with full-year EPS guidance missing analysts’ expectations.

Is Sprinklr a buy or sell going into earnings? Read our full analysis here, it’s free.

This quarter, analysts are expecting Sprinklr’s revenue to grow 3.2% year on year to $200.5 million, slowing from the 17.5% increase it recorded in the same quarter last year. Adjusted earnings are expected to come in at $0.07 per share.

Sprinklr Total Revenue

Analysts covering the company have generally reconfirmed their estimates over the last 30 days, suggesting they anticipate the business to stay the course heading into earnings. Sprinklr has missed Wall Street’s revenue estimates three times over the last two years.

Looking at Sprinklr’s peers in the sales and marketing software segment, some have already reported their Q4 results, giving us a hint as to what we can expect. Zeta delivered year-on-year revenue growth of 49.6%, beating analysts’ expectations by 6.7%, and ZoomInfo reported a revenue decline of 2.3%, topping estimates by 3.8%. Zeta traded down 13.8% following the results while ZoomInfo was up 22.9%.

Read our full analysis of Zeta’s results here and ZoomInfo’s results here.

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