Edmonton, Alberta, Canada - September 18, 2025 - MSPortal.ai announces the public launch of MSPortal, an AI-powered, client-first platform built as the single pane of glass for MSP clients. It is the Fastest MSP Portal, the Modern MSP Portal, and the Secure MSP Portal that unifies client communications, ticketing, roadmaps and QBRs, compliance automation, Bigger Brains training with 11 courses, surveys and NPS, reporting, and device visibility. All production database storage is located in Canada.

Built as the single pane of glass for MSP clients

Positioning pillars

• Fastest MSP Portal Engineered for speed so clients get answers quickly. Quick navigation, responsive UI, and streamlined workflows reduce friction and showcase progress in real time.

• Modern MSP Portal Clean design, AI embedded across workflows, and deep integrations with ConnectWise RMM and Asio, Kaseya, Datto and Autotask, Syncro, SuperOps, Cisco Meraki, and Microsoft 365. Built to be the single pane of glass for clients.

• Secure MSP Portal Canadian data residency with production databases stored in Canada, SSO options, role-based access controls, and privacy-first architecture designed for MSP and client trust.

Full-stack capabilities for compliance-first, value-driven MSPs

• Client Portal and Communications Branded portal, SSO options, clear navigation, and live status so clients can self-serve and stay informed.

• Ticketing and PSA Workflows Consolidated tickets with statuses, SLAs, attachments, and updates that reduce back-and-forth and improve time to resolution.

• Roadmaps, QBRs, and Budgets Present strategic roadmaps, multi-year budgets, and executive-ready presentations that connect security and compliance to business outcomes and proof of value.

• Compliance and Audits Map controls, track evidence, and generate auditor-ready reports to maintain continuous compliance that clients understand.

• Training and Adoption Partnership with Bigger Brains includes 11 curated training courses with 280 more available, plus custom SCORM support, progress tracking, and adoption analytics.

• Surveys and NPS Send targeted surveys and NPS to capture client sentiment, prioritize initiatives, and learn what clients truly want.

• Reporting and Analytics Real-time dashboards, KPI tracking, exportable reports, and warranty lookups that make outcomes visible.

• Devices and Network Visibility Asset and lifecycle insights with risk surfacing and warranty data to guide refresh and remediation plans.

• AI woven throughout Generate compliance checks, draft tickets, summarize meetings, build QBR narratives, and surface insights from large datasets directly within workflows.

• Microsoft Secure Score Ingest and trend Secure Score, prioritize controls, and convert gaps into actionable remediation plans with progress tracking.

Deep integrations that meet MSPs where they work

• ConnectWise RMM and Asio Platform

• Kaseya & Datto including Autotask PSA

• Syncro

• SuperOps

• Cisco Meraki for device and network visibility

• Microsoft 365 for Secure Score and tenant insights

Leadership perspective

“MSPs win when clients can see progress, risk reduction, and compliance maturity,” said Kevin Hubbard, President, MSPortal.ai. “MSPortal is a client-first portal that turns service delivery into a transparent, measurable experience. With AI embedded across the workflow, teams move faster, standardize outcomes, and deliver clear proof of value.”

Why MSPs choose MSPortal

• Fast, modern, and secure by design Fastest MSP Portal for client responsiveness, Modern MSP Portal for usability and AI, Secure MSP Portal with Canadian data residency and strong access controls.

• Client-first single pane of glass that simplifies communication and showcases outcomes

• Compliance clients and auditors understand

• AI acceleration across vCIO, compliance, ticketing, reporting, and training

• Canadian data residency with production database stored in Canada

• Proven integrations across RMM, PSA, network, and Microsoft ecosystems

Call to action

Book a demo at msportal.ai/demo and see how MSPortal unifies compliance, service delivery, and client success in one client-first portal. Learn more at msportal.ai.

About MSPortal.ai

MSPortal.ai is a Canadian software company based in Edmonton, Alberta. The platform helps Managed Service Providers deliver compliance, security outcomes, and measurable proof of value through an AI-powered, client-first portal. All production database storage is located in Canada.

Executive background

Founder and President Kevin Hubbard brings 15 years of MSP leadership, including 5 years as COO at Sirkit, a Canadian MSP recognized on Channel Partners’ 2025 MSP 501 list. Read Sirkit’s announcement for details.

Media Contact
Company Name: MSPortal.ai
Contact Person: Kevin Hubbard
Email: Send Email
Country: Canada
Website: https://www.msportal.ai