Unified Office Will Participate in the AI Policy Update (Federal & State) Panel on How to Navigate AI During this Period of Regulatory Uncertainty

WASHINGTON, DC / ACCESS Newswire / November 24, 2025 / Unified Office, a leading communications technology company offering highly reliable business communications, IoT solutions, advanced business analytics, and AI-driven products, today announced that its CTO, Tom Phelan, will speak on a panel session at the Fall '25 vConEvent in Washington, DC, December 3-4. This event will cover topics related to the future of the communications industry, including AI policy, telecom policy, managing telecom fraud, the state of vCon IETF updates, and building vCon applications and services. The Fall '25 vCon will include discussions with policy experts, exclusive business insights from pioneers in the field, and high-impact networking with top innovators.

"Generative AI promises transformative power, but its rapid evolution introduces complex legal challenges - including liability, should it cause harm or the risk of AI non-compliance," said Ray Pasquale, Founder & CEO of Unified Office. "Unified Office proactively mitigates these headaches for its customers and partners. We work tirelessly around the clock to ensure that our AI solutions are effective, accurate, and compliant, guiding our partners and customers safely through these exciting times."

Unified Office's CTO, Tom Phelan, will speak on the AI Policy Update (Federal & State) panel. This panel will cover recent developments in state and federal AI policy and how those policies affect businesses. It will preview some of the changes expected in 2026. This session will delve into the critical legal ramifications of deploying safe and useful AI services, offering practical guidance for companies navigating this new frontier. It will cover the following questions:

• How can businesses develop robust privacy policies and comply with the burgeoning array of state-level AI privacy laws?

• Is there a need for curated language models to mitigate bias and legal risk?

• What can the Dotcom boom teach us about the current AI Hype Cycle?

Speakers on the panel include:

• Greg Ewing, Member, Dickinson Wright PLLC

• Mason Clutter, Partner & Privacy Lead, Frost Brown Todd LLP

• Simonne Brousseau, Associate, Faegre Drinker Biddle & Reath LLP

• Tom Phelan, CTO, Unified Office

At this session attendees will discover how Small and Medium-sized Businesses (SMBs) can leverage advanced AI features, to significantly improve customer service, optimize everyday voice communications, and ultimately save money and increase sales and customer satisfaction. It will equip them with the knowledge to thrive responsibly in the age of AI. Enter this discount code when you register for 20% off the registration fee: vcon25uo.

Unified Office offers a suite of its own communications-driven AI services available as a fully integrated offering. This suite includes the following products that reduce reputational risk and enhance customer satisfaction:

• EngageIQ: Rapidly train staff while delivering a great customer experience.

• Sentiment Analysis: Detects caller's positive or negative tones and predetermined keywords.

• AI-based Whisper Coaching: Provides coaching and feedback to customer service reps in real-time as they speak with customers.

EngageIQ is a part of Unified Office's Total Connect Now (TCN) offering, an easy-to-use, managed business communications product set that integrates voice and video communications, messaging, service-level monitoring, business continuity, IoT, and AI-based business services. Unified Office adapts this high-quality, reliable suite of products and services to meet the unique needs of any business.

The Fall '25 vConEvent conference is organized by Jeff Pulver, a renowned serial entrepreneur, investor in over 400 startups, with a career spanning more than 25 years. He is noted for co-founding companies such as Vonage and for his early investments in platforms like Twitter and Foursquare. Recognizing the potential of Voice-over-IP (VoIP) in the late 1990s, his most profound impact came through regulatory action; he successfully petitioned the FCC, leading to the landmark 2004 "Pulver Order," which ensured VoIP services would not be subject to traditional telephone regulation. This historic decision paved the way for the widespread adoption of VoIP, fundamentally transforming how we communicate. Virtualized Conversations (vCons) are now transforming how businesses automate, secure, and scale communications.

About Unified Office

Unified Office is a leading communications technology company, constantly innovating to help its business customers and channel partners stay ahead in a rapidly changing world. Unified Office's unique, Voice Over IP business communications platform is built on the patented Highest Quality Routing Protocol (HQRP) nationwide transmission network, ensuring no missed calls, exceptional call quality, and zero downtime. Unified Office's patented platform also delivers real-time business analytics and alerts so that customers can monitor and reconfigure their business's operational workflows in real-time from a visual dashboard on any internet-connected device. Key innovations include an AI-powered suite of spoken word, sentiment, engagement, and whisper-coach analytical applications, and other innovative solutions that really go to work for business stakeholders, so they can focus on running their business, providing exemplary customer service, driving more revenue, and increasing employee and operational effectiveness. For more information visit: www.unifiedoffice.com.

Unified Office Contact:

Cathy Clarke
cathy.clarke@unifiedoffice.com
Tel. 617-527-2089

SOURCE: Unified Office