ROME, ITALY / ACCESS Newswire / November 24, 2025 / In 1980, the Harvard Business Review warned executives of a silent vulnerability inside every company: while organizations obsess over forecasts, pipelines, and reporting, the frontline conversation where value is actually created or lost remains a black box. Forty-five years later, that gap still exists. Industries are being reshaped by artificial intelligence, yet the sales call has stayed largely untouched, guided by instinct more than insight.

YOVENDO.AI, a new Italian startup, is stepping directly into this blind spot with a mission to redefine how performance is understood inside every commercial team.

Not a Platform. A Lens.

Rather than adding another dashboard or CRM extension, YOVENDO.AI focuses on something far more precise. Its system enters the sales call in real time, detects conversational patterns the human ear can't register, and translates them into immediate, actionable guidance.

The technology measures empathy, identifies timing flaws, and decodes objections as they happen. It doesn't rely on guesswork or retroactive training. It transforms the conversation itself into structured, observable data.

Born From the Frontline

The product didn't emerge from a coworking space or a theoretical lab. It comes from years spent in small offices with ringing phones and unforgiving KPIs. Founders Gianpaolo Delle Donne, Paride Usai, and Federico Lacarbonara - together with the entrepreneurial experience of Claudio Vaccaro - saw the same patterns repeat across industries.

Setters losing deals because of micro-errors.
Closers repeating ineffective habits without noticing.
Managers forced to "guess" what happened after the call.

The conclusion was simple: improvement is impossible when the most important moment of the commercial process remains invisible.

The Silent New Coach

Inside a call, every second shapes the outcome. YOVENDO.AI tracks when a seller speaks too quickly, when empathy drops during crucial points, when objections are sidestepped rather than addressed, and when a prospect begins to disengage emotionally.

The system then delivers real-time cues and micro-corrections - not after the call, but during it.

Teams using YOVENDO.AI have already seen measurable improvements: an insurance group increased call retention by 28 percent, a B2B e-commerce firm cut new-hire onboarding time from three months to three weeks, and a network of financial advisors revived inactive clients by applying strategic empathy prompts.

These aren't anecdotes. They're data.

Ending the Myth of the "Born Salesperson"

For decades, companies have operated under a cultural myth - that great salespeople are simply gifted. YOVENDO.AI challenges that belief. Not by dismissing talent, but by proving that performance hinges on structure, consistency, and repeatable behaviors.

Its early findings show that roughly 80 percent of success does not come from charisma. It comes from process. With a real-time coach inside every call, the average seller can accelerate toward top-performer results faster than ever.

An Italian Breakthrough

In a sector dominated by American and Asian technologies, YOVENDO.AI positions Italy at the forefront of the next commercial revolution. The system doesn't replace humans. It builds an operational environment where intuition is supported by measurable intelligence.

The New Strategic Metric

Companies are beginning to shift the questions they ask.
From "Are my salespeople good?"
To "Do our conversations deserve to be considered strategic?"

Sales conversations are not soft skills. They are infrastructure.
YOVENDO.AI reveals their structure for the first time.

The Future is Inevitable

The next evolution of sales won't be driven by workshops or bulky training manuals. It will be driven by systems that listen, learn, and correct at the speed of the conversation. Once that capability exists, ignoring it is no longer an operational limitation - it becomes a competitive risk.

YOVENDO.AI delivers a simple message: this isn't about changing sales. It's about finally seeing what has always been invisible.

About YOVENDO.AI

Company Name: YOVENDO.AI
Industry: Artificial Intelligence
Year Founded: 2025
Headquarters: Via Gualtiero Serafino 20, Rome (00136), Italy
Operational Office: Rome, Italy
Website: www.yovendo.ai
Press Contact: info@yovendo.ai
CEO / Founder: Federico Lacarbonara

Company Overview:
Founded in 2025, YOVENDO.AI is the first Italian sales platform powered by artificial intelligence. It increases company revenue, reduces employee turnover, and makes commercial team performance fully measurable and objective.

SOURCE: YOVENDO.AI