PHOENIX, AZ / ACCESS Newswire / May 6, 2025 / Crexendo, Inc. (NASDAQ: CXDO), an award-winning software technology company that is a premier provider of cloud communication platform and services, video collaboration and managed IT services tailored to businesses of all sizes, today announced financial results for the first quarter ended March 31, 2025.

First Quarter Financial highlights:

• Non-GAAP net income of $2.6 million, or $0.09 per basic common share and $0.08 per diluted common share

Financial Results for the First Quarter of 2025

Total Revenue: Consolidated total revenue for the first quarter of 2025 increased 12%, or $1.8 million, to $16.1 million compared to $14.3 million for the first quarter of 2024.

Service Revenue: Consolidated service revenue for the first quarter of 2025 increased 4%, or $0.4 million, to $8.2 million compared to $7.8 million for the first quarter of 2024.

Software Solutions Revenue: Consolidated software solutions revenue for the first quarter of 2025 increased 33%, or $1.8 million, to $6.9 million compared to $5.1 million for the first quarter of 2024.

Product Revenue: Consolidated product revenue for the first quarter of 2025 decreased 22%, or $0.3 million, to $1.0 million compared to $1.3 million for the first quarter of 2024.

Operating Expenses: Consolidated operating expenses for the first quarter of 2025 increased 8%, or $1.1 million, to $14.9 million compared to $13.8 million for the first quarter of 2024.

Net Income/(Loss): The Company reported net income of $1.2 million for the first quarter of 2025, or $0.04 per basic and diluted common share, compared to net income of $0.4 million, or $0.02 per basic common share and $0.01 per diluted common share for the first quarter of 2024.

Non-GAAP: Non-GAAP net income of $2.6 million for the first quarter of 2025, or $0.09 per basic common share and $0.08 per diluted common share, compared to non-GAAP net income of $1.9 million or $0.07 per basic common share and $0.06 per diluted common share for the first quarter of 2024.

EBITDA and Adjusted EBITDA: EBITDA for the first quarter of 2025 of $1.9 million compared to $1.3 million for the first quarter of 2024. Adjusted EBITDA for the first quarter of 2025 of $2.6 million compared to $2.1 million for the first quarter of 2024.

Cash and Cash Equivalents: Total cash and cash equivalents at March 31, 2025 was $21.2 million compared to $18.2 million at December 31, 2024.

Cash Flow: Cash provided by operating activities for the first quarter of 2025 was $1.2 million compared to cash used in operating activities of $(0.2) million for the first quarter of 2024. Cash provided by financing activities for the first quarter of 2025 was $1.8 million compared to $0.9 million for the first quarter of 2024.

Management Commentary

"Our exceptional first quarter results for 2025 demonstrate the strength of our strategy, the resilience of our model, and the extraordinary execution of our team," said Jeff Korn, Crexendo Chief Executive Officer and Chairman of the Board. "We grew total revenue by 12% year-over-year to $16.1 million, fueled by a 33% increase in software solutions revenue. We surpassed 6 million users on our platform during the quarter, with software solutions gross margins expanding to 78%, up 500 basis points from Q1 2024 and 1,000 basis points sequentially. These results underscore the scalability of our model and our disciplined focus on profitable growth."

"Our telecom services segment grew service revenue by 4%, although overall growth was impacted by a 22% decline in product revenue. We are strategically focused on accelerating telecom growth by leveraging our industry-leading customer service, working closely with both dealer partners and our direct sales teams. In addition, our transition to Oracle Cloud Infrastructure (OCI) remains on schedule, which we expect will further improve margins and reduce costs. With our expanding partner ecosystem, continued innovation, and targeted acquisition strategy, I remain highly confident in Crexendo's ability to deliver significant long-term shareholder value."

Conference Call

Crexendo management will hold a conference call today, May 6, 2025, at 4:30 PM Eastern time to discuss these results. Company CEO Jeff Korn, CFO Ron Vincent, and President and COO Doug Gaylor will host the call, followed by a question-and-answer period.

Dial-in Numbers:

Domestic Participants: 888-506-0062

International Participants: 973-528-0011

Participant Access Code 758099

Please dial in five minutes prior to the beginning of the call at 4:30 PM Eastern time and reference participant access code 758099 and the Crexendo earnings call. A replay of the call will be available until May 13, 2025, by dialing toll-free at 877-481-4010 or 919-882-2331 for international callers. The replay passcode is 52357.

About Crexendo

Crexendo, Inc. is an award-winning software technology company that is a premier provider of cloud communication platform software and unified communications as a service (UCaaS) offerings, including voice, video, contact center, and managed IT services tailored to businesses of all sizes. Our cloud communications software solutions currently support over six million end users globally, through an extensive network of over 235 cloud communication platform software subscribers and our direct retail offering.

Safe Harbor Statement

This press release contains forward-looking statements. The Private Securities Litigation Reform Act of 1995 provides a "safe harbor" for such forward-looking statements. The words "believe," "expect," "anticipate," "estimate," "will" and other similar statements of expectation identify forward-looking statements. Specific forward-looking statements in this press release include Crexendo (i) first quarter results for 2025 demonstrate the strength of its strategy, the resilience of its model, and the extraordinary execution of its team; (ii) believing the results underscore the scalability of its model and it's disciplined focus on profitable growth; (iii) being strategically focused on accelerating telecom growth by leveraging its industry-leading customer service, working closely with both dealer partners and our direct sales teams; (iv) that its transition to Oracle Cloud Infrastructure remains on schedule with expectation that it will further improve margins and reduce costs; (v) believing its partner ecosystem will continue to expand and that it will have continued innovation, and a targeted acquisition strategy and (vi) the belief in its ability to deliver significant long-term shareholder value.

For a more detailed discussion of risk factors that may affect Crexendo's operations and results, please refer to the company's Form 10-K for the year ended December 31, 2024, quarterly Form 10-Qs as filed with the SEC. These forward-looking statements speak only as of the date on which such statements are made, and the company undertakes no obligation to update such forward-looking statements, except as required by law.

Company Contact

Crexendo, Inc.
Doug Gaylor
President and Chief Operating Officer
602-732-7990
dgaylor@crexendo.com

CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Balance Sheets
(Unaudited, in thousands, except par value and share data)

CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Operations
(Unaudited, in thousands, except per share and share data)

CREXENDO, INC. AND SUBSIDIARIES
Condensed Consolidated Statements of Cash Flows
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Use of Non-GAAP Financial Measures

To evaluate our business, we consider and use non-generally accepted accounting principles ("Non-GAAP") net income and Adjusted EBITDA as a supplemental measure of operating performance. These measures include the same adjustments that management takes into account when it reviews and assesses operating performance on a period-to-period basis. We consider Non-GAAP net income to be an important indicator of overall business performance because it allows us to evaluate results without the effects of share-based compensation, acquisition related expenses, changes in fair value of contingent consideration, amortization of intangibles, and goodwill and long-lived asset impairment. We define EBITDA as U.S. GAAP net income/(loss) before interest expense, interest income and other expense/(income), the gain/(loss) on the sale of property and equipment, goodwill and long-lived asset impairments, provision/(benefit) for income taxes, and depreciation and amortization. We believe EBITDA provides a useful metric to investors to compare us with other companies within our industry and across industries. We define Adjusted EBITDA as EBITDA adjusted for acquisition related expenses, changes in fair value of contingent consideration and share-based compensation. We use Adjusted EBITDA as a supplemental measure to review and assess operating performance. We also believe use of Adjusted EBITDA facilitates investors' use of operating performance comparisons from period to period, as well as across companies.

In our May 6, 2025 earnings press release, as furnished on Form 8-K, we included Non-GAAP net income, EBITDA and Adjusted EBITDA. The terms Non-GAAP net income, EBITDA, and Adjusted EBITDA are not defined under U.S. GAAP, and are not measures of operating income, operating performance or liquidity presented in analytical tools, and when assessing our operating performance, Non-GAAP net income, EBITDA, and Adjusted EBITDA should not be considered in isolation, or as a substitute for net income/(loss) or other consolidated income statement data prepared in accordance with U.S. GAAP. Some of these limitations include, but are not limited to:

• other companies may calculate EBITDA and Adjusted EBITDA differently than we do, limiting their usefulness as comparative measures.

We compensate for these limitations by relying primarily on our U.S. GAAP results and using Non-GAAP net income, EBITDA, and Adjusted EBITDA only as supplemental support for management's analysis of business performance. Non-GAAP net income, EBITDA and Adjusted EBITDA are calculated as follows for the periods presented.

Reconciliation of Non-GAAP Financial Measures

In accordance with the requirements of Regulation G issued by the SEC, we are presenting the most directly comparable U.S. GAAP financial measures and reconciling the unaudited Non-GAAP financial metrics to the comparable U.S. GAAP measures.

SOURCE: Crexendo, Inc.