Global compliance digital asset trading platform Poynex announced today that its registered users have officially exceeded 7 million, distributed across 104 countries and regions, with daily active trading users surpassing 680,000. In the context of intense competition among global digital asset exchanges, Poynex continues to lead in user growth rankings, becoming one of the fastest-growing compliant platforms thanks to its strong technological capabilities, compliance qualifications, and localized service strategies.

Founded in the United States, Poynex holds an MSB (Money Services Business) financial services license issued by the U.S. Department of the Treasury’s Financial Crimes Enforcement Network (FinCEN), allowing it to legally provide cryptocurrency exchange and cross-border fund transfer services. The platform has also connected with regulatory systems in multiple countries, including Singapore (PSA), Lithuania (VASP), Canada (FINTRAC), and the UAE (ADGM), creating a compliant financial network covering Europe, the Middle East, and Southeast Asia.

As its global user base continues to expand, Poynex has focused on building a “multilingual localized service system,” establishing official communities and user support systems in multiple languages, including English, Chinese, French, Spanish, Arabic, Japanese, and Indonesian. The platform has also set up regional partner mechanisms in key emerging markets such as France, Turkey, Vietnam, Nigeria, and Argentina, achieving a “localized closed-loop” ecosystem encompassing trading facilitation, online customer service, compliance education, and content operations.

To enhance user engagement and governance experience, Poynex is actively promoting the pilot construction of community DAOs. Currently, some countries and regions have implemented user node voting systems, trading fee rebate programs, and community proposal incentive mechanisms, allowing users to be not only traders but also governors and builders of the platform. The platform holds a “Global User Voting” event quarterly to determine the order of new coin listings, the rollout of functional modules, and adjustments to transaction fees.

Michelle Reyes, Global Community Director of Poynex, stated: “Behind our user growth is the result of our efforts to build a global multilingual community network. Our goal is to allow every user to safely and compliantly participate in the digital asset ecosystem in a familiar language and cultural environment.”

In addition to improving service efficiency, Poynex is also investing more in content quality. The platform collaborates with globally renowned blockchain education institutions, KOLs, and media to launch a series of educational courses, risk education videos, investment compliance guides, and trading safety tutorials, helping novice users quickly establish investment awareness and enhance overall market health.

In the first half of 2025, Poynex achieved a user retention rate of 78.3%, significantly higher than the industry average of 62.5%. The platform’s average customer service response time is only 12 seconds, making it one of the fastest responding crypto platforms globally.

In the future, Poynex will accelerate the deployment of community nodes in Latin America, North Africa, Eastern Europe, and Southeast Asia, planning to establish deep cooperation with local banks, universities, tech parks, and regulatory agencies to jointly promote blockchain foundational education, compliance asset concepts, and user data security awareness, creating a growth loop from “investment entry—community participation—compliance and legality.”

Notably, in Poynex’s global compliance strategy, the platform is fully responsible for user growth, compliance strategies, and community operations in the European region. Tom, with extensive experience in foreign exchange market structure, derivative trading, and regulatory compliance, has significantly enhanced Poynex’s local influence and policy response speed in the European continent.

Poynex stated: “The future trading platform is not just a matching engine, but a multidimensional integration of user communities, educational platforms, and compliance networks. We look forward to building a freer, safer, and more compliant future for crypto finance together with global users.”

Disclaimer: The information provided in this press release is not a solicitation for investment, nor is it intended as investment advice, financial advice, or trading advice. It is strongly recommended you practice due diligence, including consultation with a professional financial advisor, before investing in or trading cryptocurrency and securities.