Phreesia Named in Black Book Research’s List of 2025’s Top-Rated Vendors for Patient Access and Front-End Management Solutions in Revenue Cycle Management

July 09, 2025 at 16:05 PM EDT

Phreesia, a leader in patient intake, outreach and activation, has been named to Black Book Research’s 2025 list of Top-Rated Vendors for Patient Access and Front-End Management Solutions in Revenue Cycle Management (RCM). The awards program is based on survey responses collected from 11,500+ healthcare finance professionals, administrators and RCM specialists. Phreesia was selected as the 2025 Top-Rated Vendor for Patient Registration and Intake Solutions for Ambulatory and Physician Practices.

"It’s an honor to be named a top-rated vendor by Black Book Research,” said Phreesia CEO Chaim Indig. “Our solutions help healthcare organizations overcome RCM challenges while also driving stronger financial performance and patient satisfaction, and it's rewarding to be recognized for those efforts.”

In the annual survey, nearly 89% of respondents reported that delays or inaccuracies in front-end processes had a direct impact on cash flow, denied claims and patient satisfaction in 2024. Additionally, 77% of provider organizations reported increasing their investments in automation tools specifically for patient access and insurance eligibility verification, up from 63% in 2023, showing an increased demand for digital RCM tools.

"Efficient patient access and front-end management processes are foundational to revenue cycle success," said Doug Brown, Founder of Black Book Research. "This year's top vendors distinguished themselves through outstanding performance in automation, accuracy and ease of integration, delivering measurable financial outcomes and improved patient experiences."

Black Book Research is an independent healthcare technology research firm. Its annual survey evaluated vendors across three core categories critical to optimizing revenue cycle performance: financial clearance and eligibility, insurance verification, and patient registration and intake solutions. Separate evaluations were conducted for inpatient facilities and hospitals, and ambulatory and physician practices, highlighting distinct needs and solutions within these settings.

For more information on Phreesia, visit www.phreesia.com.

About Phreesia

Phreesia is the trusted leader in patient activation, giving healthcare providers, life sciences companies and other organizations tools to help patients take a more active role in their care. Founded in 2005, Phreesia enabled approximately 170 million patient visits in 2024—1 in 7 visits across the U.S.—scale that we believe allows us to make meaningful impact. Offering patient-driven digital solutions for intake, outreach, education and more, Phreesia enhances the patient experience, drives efficiency and improves healthcare outcomes. To learn more, visit phreesia.com.

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Phreesia Named in Black Book Research’s List of 2025’s Top-Rated Vendors for Patient Access and Front-End Management Solutions in Revenue Cycle Management

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