Kyle Bigley’s TxtCart Challenges Ecom SMS Giants with Conversational AINovember 28, 2025 at 20:59 PM EST
TxtCart, founded by Kyle Bigley, is transforming SMS marketing by replacing traditional broadcast messages with AI-powered, real conversations. This approach is driving 21% of total sales for brands. United States, November 29, 2025 -- As the Founder and CEO of TxtCart, Kyle Bigley has used his entrepreneurial vision to disrupt traditional SMS marketing. His background as a D1 NHRA drag racing champion shaped his approach to business, and when he saw SMS giants promoting generic messages to customers, he saw an opportunity for innovation.
Bigley began developing AI technology that could engage customers in meaningful conversations, not simply send out blasts. TxtCart’s platform facilitates conversations that answer customer queries about products, shipping, and personal preferences. For instance, it remembers individual customer preferences, like Sarah’s preference for free shipping over discounts. The AI system even drives impressive results, contributing $1.8 million in sales for brands such as Joyride. The End of One-Way Robotic SMS Messages Traditional SMS marketing has long been criticized for bombarding customers with irrelevant or repetitive messages. TxtCart aims to change that narrative by introducing a conversational approach that enhances customer engagement and drives higher sales.
For example, when a customer asks, “What size is best for my 45lb lab?” traditional SMS platforms would continue sending discount offers. TxtCart’s AI, however, responds by offering a personalized recommendation based on the dog’s size. This personalized communication leads to actual sales. By remembering past purchases, offering targeted discounts, and providing 24/7 support, TxtCart ensures that every interaction with customers is meaningful. This strategy results in significantly higher revenue contribution from SMS, with TxtCart brands achieving 21% of their total revenue through this innovative approach—far above the industry average of 5-15%. Nearly $100M in SMS Revenue Generated Across 3,000+ Ecom Brands The success of TxtCart is evident in the results its clients are experiencing across diverse ecommerce industries. For example:
Kyle Bigley’s Approach: Bootstrapping to $3M ARR with 5 Employees Kyle Bigley’s entrepreneurial journey began early. As a child, he modified Nerf guns and sold them on eBay. In college, he scaled a dropshipping store to $30,000/month, eventually selling it for $50,000. However, he quickly realized that he wanted to create something more sustainable and scalable, leading him to found TxtCart. Bigley’s approach to growing TxtCart has been methodical and resourceful:
What’s Next for Kyle Bigley and TxtCart? The $25M Vision TxtCart 4.0 marks the start of turning the product into a full ecommerce communication platform instead of a single-feature SMS app. This release introduces flows, new pricing, a stronger AI engine, and the foundation for automating far more of a brand’s customer lifecycle. Looking ahead, Kyle Bigley’s long-term vision is clear: grow TxtCart into a platform capable of $25M ARR over the next five years, with a path toward a strategic exit. What’s Coming in TxtCart 4.5 and Beyond Version 4.5 focuses on rebuilding the product experience from the ground up—making TxtCart feel faster, cleaner, and more powerful for high-volume ecommerce brands. Key upgrades include:
The Endgame: Autonomous Commerce Each release pushes TxtCart closer to autonomous marketing—where campaigns plan themselves, flows optimize automatically, and reporting turns into actionable guidance instead of static numbers. This is the backbone of the long-term $25M vision. Looking ahead, Kyle Bigley envisions TxtCart as a complete platform for ecommerce, going beyond just SMS marketing. TxtCart 4.0 introduces full workflow automation and AI that continuously learns from each customer interaction, making it a comprehensive solution for brands looking to improve their communication strategies. Kyle Bigley: Conversations > Broadcasts The SMS marketing giants built their empires on a simple bet: that brands would pay to annoy their customers at scale. Kyle Bigley built TxtCart on the opposite bet: that conversations beat broadcasts, that 5 employees can outperform 500, and that the future of commerce isn't more messages—it's better ones. With $3M ARR, zero funding, and 21% revenue attribution rates that make enterprise platforms look like toys, it turns out the drag racing champion was right about finding the faster lane. The giants should be worried. Kyle's just getting started. About TxtCart.ai TxtCart is a conversational SMS platform designed to help ecommerce brands connect with their customers in a more personalized and impactful way. Founded by Kyle Bigley, TxtCart uses AI to engage customers in real conversations, driving higher sales and better customer retention. With over 9-figures in revenue generated for more than 3,000 Shopify brands, TxtCart is reshaping the future of SMS marketing. For more information, visit TxtCart. Media Contact: Kyle Bigley Contact Info: Release ID: 89176908 Should any problems, inaccuracies, or doubts arise from the content contained within this press release, we kindly request that you inform us immediately by contacting error@releasecontact.com (it is important to note that this email is the authorized channel for such matters, sending multiple emails to multiple addresses does not necessarily help expedite your request). Our dedicated team will promptly address your concerns within 8 hours, taking necessary steps to rectify identified issues or assist with the removal process. Providing accurate and dependable information is at the core of our commitment to our readers. More NewsView More
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