Total Revenue at the high end of guidance with record operating margins

Net cash from operating activities of $151 million, up 19% YoY

Generated free cash flow of $130 million, up 23% YoY

Raising free cash flow outlook for 2025 to over $525 million, a 420 bps of YoY free cash flow margin expansion

RingCentral, Inc. (NYSE: RNG), a global leader in AI-powered business communications, today announced financial results for the third quarter ended September 30, 2025.

Third Quarter Financial Highlights

• Subscriptions revenue increased 6% year-over-year to $616 million.
• Total revenue increased 5% year-over-year to $639 million.
• Annualized Exit Monthly Recurring Subscriptions (ARR) increased 6% year over year to $2.63 billion.
• GAAP operating margin of 4.8%, compared to 0.5% in the prior year.
• Non-GAAP operating margin of 22.8%, up 180 basis points year over year.
• GAAP net income margin of 2.7%, compared to (1.3)% in the prior year.
• Net cash provided by operating activities of $151 million, up 19.0% year over year.
• Free cash flow of $130 million, up 23% year over year.
• Bought back $117 million of stock in Q3.
• Reduced stock-based compensation expense as a percentage of revenue by 365 basis points year over year.

“We delivered a solid quarter reinforcing our leadership in cloud business voice while expanding margins and delivering strong free cash flow,” said Vlad Shmunis, founder and CEO of RingCentral. “RingCentral is building the future of intelligent business communications powered by agentic voice AI. We continue to see strong traction in our AI-led product portfolio, which is now approaching $100 million in ARR. We have recently extended our platform, and today announced an exciting suite of new AI products to cover every phase of business to consumer interaction, including AI Receptionist (AIR), AI Virtual Assistant (AVA), AI Conversation Expert (ACE), and RingWEM.”

"We are looking forward to sharing more about our product vision and AI strategy at our Investor Product Briefing Day at the New York Stock Exchange on November 5th," concluded Shmunis.

Financial Results for the Third Quarter 2025

• Revenue: Total revenue was $639 million for the third quarter of 2025, up from $609 million in the third quarter of 2024, representing 5% year-over-year growth. Subscriptions revenue of $616 million increased 6% year-over-year and accounted for 96% of total revenue.

• Operating Income: GAAP operating income was $31 million, compared to $3 million in the same period last year. Non-GAAP operating income was $146 million, or 22.8% of total revenue, compared to $128 million, or 21.0% of total revenue, in the same period last year.

• Adjusted EBITDA: Adjusted EBITDA was $168 million, or 26.3% of total revenue, compared to $149 million, or 24.5% of total revenue, in the same period last year.

• Net Income (Loss) Per Share: GAAP net income per diluted share improved to $0.19, compared to ($0.09) in the same period last year. Diluted non-GAAP net income per share was $1.13, compared to $0.95 per share in the same period last year. The third quarters of 2025 and 2024 reflected a non-GAAP tax rate of approximately 22.5%.

• Cash Flow: Net cash provided by operating activities for the third quarter of 2025 was $151 million, or 23.7% of total revenue, compared to $127 million, or 20.9% of total revenue, for the third quarter of 2024. Free cash flow for the third quarter of 2025 was $130 million, or 20.3% of total revenue, compared to $105 million, or 17.3% of total revenue, for the third quarter of 2024.

• Cash and Cash Equivalents: Total cash and cash equivalents at the end of the third quarter of 2025 was $145 million. Our cash balance reflects the repurchase of $117 million in shares during the third quarter of 2025 under the plans previously authorized by our Board. We currently have approximately $384 million remaining under our total authorization.

Additional Highlights

• Announced an Agentic Voice AI Communications Suite that addresses every phase of the conversation journey — before, during, and after each human interaction. The portfolio includes AI Receptionist (AIR), AI Virtual Assistant (AVA), and AI Conversation Expert (ACE).
• Unveiled RingWEM, an AI Powered Workforce Engagement Management Suite. Leveraging the recent acquisition of CommunityWFM, it strengthens RingCentral’s RingCX contact center platform with advanced AI-driven workforce management capabilities, streamlining contact center operations and elevating agent experience.
• RingCentral was recognized as a Leader in the 2025 Gartner® Magic Quadrant™ for Unified Communications as a Service Report, making this RingCentral’s eleventh year in a row being named in the Leaders quadrant. RingCentral was ranked #1 in two out of the six product or service Use Case categories and tied #1 for another in the Gartner Critical Capabilities for UCaaS report.
• Expanded partnership with AT&T, which began offering AIR to their customers, highlighting RingCentral’s and AT&T’s shared commitment to AI-powered business communications.
• S&P upgraded RingCentral’s credit rating, which follows recent upgrades from both Fitch Ratings and Moody’s, underscoring the continued strength of RingCentral’s financial position.
• Expanded and extended its existing credit agreement. The expanded credit facility now totals $1.26 billion, of which $955 million remains undrawn. The Company intends to use the proceeds primarily to address its $609 million Convertible Notes due in March 2026. The refinancing maintains RingCentral’s current leverage profile and extends all debt maturities until 2030.

Financial Outlook

Fourth Quarter 2025 Guidance:

• Subscriptions revenue of $618 to $626 million.
• Total revenue of $638 to $646 million.
• GAAP operating margin of 6.5% to 7.5%.
• Non-GAAP operating margin of 22.8%, up approximately 145 basis points year-over-year.
• Non-GAAP EPS of $1.12 to $1.15 based on approximately 90.0 million fully diluted shares.
• Share-based compensation of $64 to $69 million.

As a result, our full year 2025 guidance is:

• Subscriptions revenue growth of approximately 5.5% to 6.0% year-over-year.
• Total revenue growth of approximately 4.5% to 5.0% year-over-year.
• GAAP operating margin of 4.8% to 5.0%.
• Non-GAAP operating margin of approximately 22.5%, up approximately 150 basis points year-over-year.
• Non-GAAP EPS of $4.29 to $4.33 based on 92.0 to 91.5 million fully diluted shares.
• Share-based compensation of $275 to $280 million.
• Free cash flow guidance of $525 to $530 million.

Conference Call Details:

• What: RingCentral financial results for the third quarter of 2025 and outlook for the fourth quarter and full year of 2025.
• When: Monday, November 3, 2025 at 2:00PM PT (5:00PM ET).
• Dial-in: 1-877-704-4453 from the United States; 1-201-389-0920 internationally
• Webcast: Available at https://ir.ringcentral.com (live and replay).
• Replay: Following the completion of the call through 11:59 PM ET on November 10, 2025, a telephone replay will be available by dialing 1-844-512-2921 from the United States or 1-412-317-6671 internationally with recording access code 10202956.

Investor Presentation Details

An investor presentation providing additional information and analysis can be found at https://ir.ringcentral.com.

Investor Product Briefing Day: Powering the Future of Agentic Voice AI Communications

The Company will be hosting a product briefing event at the New York Stock Exchange on Wednesday, November 5th from 9:00 AM ET to 12:30 PM ET. At the event, the company will discuss RingCentral’s AI strategy and market opportunities. The event will include product demos of RingCentral’s innovative AI products and insights from customers and partners. A live webcast and replay of the event will be accessible from the investor relations section of RingCentral’s website at ir.ringcentral.com.

About RingCentral

RingCentral is a global leader in agentic voice AI–powered cloud business communications, delivering an integrated platform for business phone, SMS, contact center, workforce engagement management, video collaboration, and messaging. Powered by advanced AI capabilities, RingCentral AI receptionist, virtual assistant, and conversation intelligence address every phase of the conversation journey — before, during, and after each human interaction. With RingCentral, businesses can work smarter, respond faster, and connect more meaningfully with their customers. Visit ringcentral.com to learn more.

Forward-Looking Statements

This press release contains “forward-looking statements,” including but not limited to, statements regarding our future financial results, our GAAP and non-GAAP guidance, the results of the pace of our innovation and our partner networks, our expectations regarding our profitability and our non-GAAP free cash flow, our plans for capital allocation, our expectations around the contribution of our new products, our estimates and expectations regarding third parties, our ability to execute and lead in the UCaaS digital transformation market, our ability to realize the benefits from recent acquisitions, our expectations around the demand for our products, and the growth of the markets in which we compete. Forward-looking statements are subject to known and unknown risks and uncertainties, and are based on assumptions that may prove to be incorrect, which could cause actual results to differ materially from those expected or implied by the forward-looking statements. Among the important factors that could cause actual results to differ materially from those in any forward-looking statements are: our ability to attract new customers and grow at our expected rate of growth; our ability to add and retain larger and enterprise customers and enter new geographies and markets; our ability to continue to release, and gain customer acceptance of, new and improved versions of our services; our ability to compete successfully against existing and new competitors; our ability to enter into and maintain relationships with channel partners and strategic partners; our ability to realize the anticipated benefits of our strategic relationships; our ability to successfully and timely integrate, and realize the benefits of any significant acquisition we may make; our ability to manage our expenses and growth; and general market, political, economic, and business conditions, as well as those risks and uncertainties included under the captions “Risk Factors” and “Management’s Discussion and Analysis of Financial Condition and Results of Operations,” in our most recent Form 10-K and Form 10-Q filed with the Securities and Exchange Commission, and in other filings we make with the Securities and Exchange Commission from time to time.

All forward-looking statements in this press release are based on information available to RingCentral as of the date hereof, and we undertake no obligation to update these forward-looking statements, to review or confirm analysts’ expectations, or to provide interim reports or updates on the progress of the current financial quarter.

Non-GAAP Financial Measures

Our reported financial results and financial outlook include certain Non-GAAP financial measures, including Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue. Non-GAAP subscriptions gross margin is defined as Non-GAAP subscriptions gross profit divided by GAAP subscriptions revenue. Non-GAAP other gross margin is defined as Non-GAAP other gross profit divided by GAAP other revenue. Non-GAAP income (loss) from operations is defined as GAAP income (loss) from operations excluding share-based compensation which includes related employer payroll taxes, amortization of acquisition intangibles, asset write-down charges, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, certain litigation-related costs, impairment charges related to the abandonment of leased facilities, change in fair-value of contingent consideration, net impact of amended agreements with partners, and restructuring costs. Non-GAAP operating margin is defined as Non-GAAP income (loss) from operations divided by total GAAP revenue. Non-GAAP adjusted EBITDA is defined as Non-GAAP income (loss) from operations excluding depreciation and amortization. Non-GAAP net income (loss) is defined as GAAP net income (loss) excluding share-based compensation which includes related employer payroll taxes, amortization of acquisition intangibles, asset write-down charges, third-party relocation costs tied to the conflict between Russia and Ukraine and other costs including acquisition-related transaction costs and retention payments, certain litigation-related costs, impairment charges related to the abandonment of leased facilities, change in fair-value of contingent consideration, net impact of amended agreements with partners, loss (gain) associated with investments, intercompany remeasurement gains or losses, restructuring costs, non-cash interest expense associated with amortization of debt discount and loss (gain) on early extinguishment of debt, and the related income tax effect of these adjustments.

Non-GAAP free cash flow is defined as GAAP net cash provided by (used in) operating activities adjusted for capital expenditures including purchases of property and equipment and capitalized internal-use software. We believe information regarding Non-GAAP free cash flow provides useful information to investors in understanding and evaluating the strength of liquidity and available cash. Non-GAAP free cash flow margin is defined as Non-GAAP free cash flow divided by total GAAP revenues.

We have included Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue in this press release because they are key measures used by us to understand and evaluate our operating performance and trends, to prepare and approve our annual budget, and to develop short and long-term operational plans. In particular, the exclusion of certain expenses and cash flow items in calculating Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, and Non-GAAP free cash flow margin provide useful measure for period-to-period comparisons of our business.

We have provided certain revenue-related information adjusted for constant currency to provide a framework for assessing how our underlying business performed excluding the effect of foreign currency rate fluctuations. To present this information, current period results in currencies other than United States dollars are converted into United States dollars at the average exchange rate prevailing for the period being compared to for growth rate calculations presented, rather than the actual exchange rates in effect during that period.

Although Non-GAAP subscriptions gross margin, Non-GAAP other gross margin, Non-GAAP operating margin, Non-GAAP income (loss) from operations, Non-GAAP adjusted EBITDA, Non-GAAP net income (loss), Non-GAAP net income (loss) per diluted share, Non-GAAP free cash flow, Non-GAAP free cash flow margin, and constant currency revenue are frequently used by investors in their evaluations of companies, these non-GAAP financial measures have limitations as analytical tools and should not be considered in isolation or as a substitute for financial information presented in accordance with GAAP. Because of these limitations, these non-GAAP financial measures should be considered alongside other financial performance measures.

For a reconciliation of our forecasted non-GAAP operating margin and free cash flow, see “Reconciliation of Forecasted Operating Margin GAAP Measures to Non-GAAP Measures.” We have not reconciled our forecasted non-GAAP EPS to its respective forecasted GAAP measure because we do not provide guidance on it. We do not provide guidance on forecasted GAAP EPS because of the inherent uncertainty and complexity involved in forecasting the intercompany remeasurement gain (loss), gain (loss) associated with investments, gain (loss) on early debt conversions, and provision (benefit) from income taxes, which could be significant reconciling items between the non-GAAP and respective GAAP measures. The intercompany remeasurement gain (loss) is affected by the movement in various exchange rates relative to the U.S. Dollar, which is difficult to predict and subject to constant change. We do not provide guidance on gain (loss) associated with investments as it is based on future share prices, which are difficult to predict and subject to inherent uncertainties. We do not provide guidance on gain (loss) on debt early conversions as it is based on future conversion requests, future share prices, and interest rates, which are difficult to predict and are subject to inherent uncertainties. We do not provide guidance on forecasted GAAP tax rates as we do not forecast discrete tax items as they are difficult to predict. The provision (benefit) from income taxes, excluding discrete items, is expected to have an immaterial impact to our GAAP EPS. We utilized a projected long-term tax rate in our computation of the non-GAAP income tax provision. For fiscal 2025, we have determined the projected non-GAAP tax rate to be 22.5%. Accordingly, a reconciliation of the non-GAAP financial measure guidance to the corresponding GAAP measure is not available without unreasonable effort.

Reconciliations of our non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the financial statement tables included in this press release.

Our reported results also include our annualized exit monthly recurring subscriptions (ARR), including on a constant currency basis, as well as Net Monthly Subscriptions Dollar Retention Rate. To present ARR on a constant currency basis, ARR in currencies other than United States dollars are converted into United States dollars at the closing exchange rate prevailing for the period being compared to for growth rate calculations presented, rather than the closing exchange rates for the current period. We define our ARR as our monthly recurring subscriptions (MRR) multiplied by 12. Our MRR equals the monthly value of all customer recurring charges contracted at the end of a given month. We believe this metric is a leading indicator of our anticipated subscriptions revenue. We define our Net Monthly Subscription Dollar Retention Rate as (i) one plus (ii) the quotient of Dollar Net Change divided by Average Monthly Recurring Subscriptions. We calculate dollar net change as the quotient of (i) the difference of our monthly recurring subscriptions at the end of a period minus our monthly recurring subscriptions at the beginning of a period minus our monthly recurring subscriptions at the end of the period from new customers we added during the period, (ii) all divided by the number of months in the period. We define our average monthly recurring subscriptions as the average of the monthly recurring subscriptions at the beginning and end of the measurement period.

© 2025 RingCentral, Inc. All rights reserved. RingCentral, RingCentral Contact Center and the RingCentral logo are trademarks of RingCentral, Inc.

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