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Articles published by Five9

Five9 Launches Five9 Fusion for ServiceNow to Deliver Unified, AI-Powered Customer Service Experiences
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Five9 Named a Leader in the 2025 Gartner® Magic Quadrant™ for Contact Center as a Service for the Eighth Time
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Opus Research Recognizes Five9 for AI Innovation, Trust, and Scalable CX Delivery
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Five9 Earns Multiple Metrigy Honors for Driving Business Success and CX Innovation
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Five9 Launches New Integration in Epic Toolbox
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Five9 AI-Elevated CX Platform Delivered $14.5M in Business Value and 212% ROI Through Automation and Growth
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Five9 Launches Agentic CX with AI Agents that can Reason, Decide, and Take Action
From Five9
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New Five9 Research Reveals Human-Centered AI and Smarter Service Design Are Essential to Winning in the Experience Economy
From Five9
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New Five9 Fusion for Salesforce Deepens Partnership to Deliver Integrated AI-Powered Customer Experiences
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Five9 Recognized on 2nd Annual CRN AI 100 List
From Five9
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Five9 AI Agents Honored as a Winner in the 2025 Artificial Intelligence Excellence Awards
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Five9 Introduces Spotlight for AI Insights and Expands Reporting & Analytics Suite
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New Five9 Research Reveals Balancing AI with Human Connection is Key to Winning Customer Experience
From Five9
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Five9 Now Available Globally on Google Cloud Marketplace
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Five9 Honors Outstanding Partner Performance with Global Partner Awards
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Five9 Announces its New Era of CX Awards Winners
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Five9 Wins 2024 Aragon Research Innovation Award for AI Contact Centers
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Five9 Named to Computerworld’s 2025 List of Best Places to Work in IT
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Five9 Launches Industry’s First Pre-Built Bi-Directional Presence Feature for Microsoft Teams
From Five9
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Five9 Appoints Sagar Gupta to Board of Directors, with Backing from Anson Funds and Scalar Gauge Fund
From Five9
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Gen Z Wants Brands to Level Up Their AI Customer Service Game
From Five9
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Five9’s GenAI Studio Named as a Best New Product of 2024 for Industry Excellence
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Five9 Unveils AI Agents to Redefine Hyper-Personalized Self-Service CX
From Five9
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Five9 Appoints Ajay Awatramani as Chief Product Officer to Drive Innovation and Growth
From Five9
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Five9 Named a Leader Again in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service
From Five9
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New Five9 Study Finds 75% of Consumers Prefer Talking to a Human for Customer Service
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Five9 Announces CX Summit Barcelona 2024
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Five9 Expands Global Footprint with New Data Centers in India
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Five9 Named Americas CCaaS Vendor Partner of the Year at 2024 Verint Engage Customer Conference
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Five9 Named to 2024 Fortune Best Workplaces in Technology List
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