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Articles published by Verint

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Verint and Zoom Expand Partnership to Elevate Customer Experience Across the Enterprise with Zoom Contact Center
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New Verint Research Shows Automation to Work Around Staffing Shortages is Key to Retailers Winning Over Shoppers This Holiday Season
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Total Economic Impact Study of Verint Experience Management Solutions Finds a Return on Investment of 219 Percent
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For the Fourth Consecutive Year, Customers Give Verint Interaction Analytics Solutions Top Satisfaction Scores in New Interaction Analytics Report
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Verint Recognized for Leadership and Innovation in 2022 CRM Industry Leader Awards
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Verint Named to Constellation ShortList for Conversational AI
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New Study Shows Retail Customer Experience is Key to Earning Shoppers’ Discretionary Dollars in an Era of High Inflation
From Verint
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Total Economic Impact Study of Verint Digital-First Engagement Solutions Finds an ROI of 271 Percent Over Three Years with a Payback in Less Than Six Months
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Verint Intelligent Virtual Assistant Receives Top Customer Satisfaction Scores in New Report
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Security and Fraud Protection Top List of Priorities for Banking Consumers in 2022
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Verint Intelligent Virtual Assistant Named a Leader in Opus Research Report
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Verint Cloud Platform Powers Compliance Recording and Engagement Data Analysis for Zoom Users
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Verint Intelligent Virtual Assistant Wins Artificial Intelligence Breakthrough Award for “Best Chatbot Solution”
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Verint Survey Shows Gen Z’s Growing Preference for Digital-First Shopping and the Vital Importance of Digital Experience
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Verint Launches Innovative Next-Generation Partner Program
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Ventana Research Names Verint Workforce Engagement a Leader in Agent Management Report
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Verint Names 2022 Engage Global Customer Award Winners
From Verint
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New Survey Reveals 64 Percent of Consumers Have Jumped to a Competitor Following a Poor Customer Experience
From Verint
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Verint Partners Recognized for Excellence at 2022 Engage Global Customer Conference
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Verint Introduces ‘One Workforce’, An Innovative Approach to Eliminate Silos and Unify and Empower Both Humans and Bots
From Verint
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Verint Introduces Total Quality, New Quality Management Capabilities to Help Brands Close the Engagement Capacity Gap
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Verint and Intelligent Voice Integration Empowers Improved Financial Compliance Oversight
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New Research Underscores Need for Digital-First Engagement as Airline Passengers Navigate More Complex Customer Journeys
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Verint Partners Recognised for Excellence at EMEA Summit
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Customers Give Verint a Top Score in Overall Vendor Satisfaction for Workforce Management for Fourth Consecutive Year
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Verint Announces Engage Customer Engagement Conference Lineup for 2022 Featuring Culinary Innovator José Andrés as Keynote Speaker
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Verint Announces Compliance Recording for Zoom, Streamlining Compliance Review and Analysis for Regulated Industries
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Verint Named a Winner on the Prestigious CRM Watchlist for the Fourth Year Running
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Racing to Resolve the ‘Engagement Capacity Gap,’ Organizations Lean into Customer Service Technology for Digital-First Engagement and Empathy
From Verint
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Verint Wins Multiple Industry Awards for Delivering Excellence in Knowledge Management
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