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Articles published by NICE

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NICE Reports 80% YOY Increase in Digital Interactions for Retailers Over Black Friday and Cyber Monday Shopping Weekend
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NICE Releases Environmental, Social and Governance (ESG) Report, Showcasing Power of Automation in Driving Exceptional Experiences
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Great Southern Bank Reduced Customer Wait Times With NICE CXone Mpower
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Creand Crèdit Andorrà Selects NICE Actimize to Modernize and Expand its Global Anti-Money Laundering Strategy
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Maxicare Greatly Improves the Patient Experience with NICE
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AUSIEX Utilizes NICE CXone to Support Commitment to Excellence in CX and Innovation
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NICE Actimize AML SaaS Solutions Chosen by TF Bank to Elevate its Financial Crime Program
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NICE CLUB ONE Sees 150% Membership Surge in 2024, Setting the Standard for CX Loyalty Programs
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NICE Is A 2024 Gartner® Peer Insights™ CCaaS Customers’ Choice —Only Vendor to Receive This Recognition for the 2nd Time
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NICE Reports 24% Year-Over-Year Cloud Revenue Growth, Exceeding High End of Guidance for Both Total Revenue and EPS
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NICE Actimize Positioned as Category Leader in Chartis Research Communications Surveillance 2024 Vendor Landscape Report
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NICE Provides Webcast and Dial-in Details for its Third Quarter 2024 Results Teleconference
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NICE Launches CXone Mpower SmartSpeak, Eliminating Language Barriers in Real-Time for Exceptional Global CX
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NICE Named a Leader in the 2024 Gartner® Magic Quadrant™ for Contact Center as a Service For 10th Consecutive Year
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NICE Expands CXone Mpower – The Ultimate AI Hyper Platform for Customer Service Automation
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NICE Actimize Wins 2024 Datos Insights Fraud & AML Impact Award for Best AML Transaction Monitoring Innovation
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NICE Recognizes 2024 PSAPs’ Finest Award Winners for Achievements in Emergency Communications
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NICE Actimize Wins 2024 FTF News Technology Innovation Award for Best Operational Risk Management Solution
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Banco PAN Revolutionizes CX with NICE CXone
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NICE Actimize Launches AI-Powered Fraud Investigations Solution to Mitigate Losses and Maximize Efficiencies
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Boon Rawd Supply Chain Moves to the Cloud with NICE CXone
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Arrow XL Selects NICE CXone Leveraging the Platform’s Complete Digital Portfolio and AI-Powered CX
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NICE Actimize 2024 Fraud Insights Report Shows Investment and Romance Scams Pose Increased Consumer Risk
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Dutch Railways Digitally Revolutionizes Transportation with NICE CXone
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Pinal County Attorney’s Office Latest Prosecutor to Deploy NICE Justice for Digital Evidence Management
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NICE Named Undisputed Leader for Second Consecutive Year in Metrigy’s 2024 CCaaS Provider Ranking
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NICE Enlighten Copilot Wins 2024 BIG Innovation Award for AI Excellence and Advanced Conversational AI
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NICE Transforms Citizen Experience with New Centralized Gateway to Government Services
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NICE Copilot Wins 2024 AI Breakthrough Award for Best AI Solution for Customer Experience
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NICE’s AI-Powered Digital Evidence Management Solution Selected by Augusta, Georgia DA’s Office to Deliver Timelier Justice
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