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Articles published by Verint

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Verint Celebrates Winners of 2024 Engage Global Customer Awards
From Verint
Via Business Wire
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Verint Recognized as a Leading Vendor in the 2024 CRM Industry Leader Awards
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Verint AI-Powered Bots Drive Upsell and Revenue Opportunities in Contact Centers
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Verint Recognized as a Knowledge Management Category Leader
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ISG Research Report Identifies Verint as a Category Leader in Customer Experience Management
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Prominent Industry Analysts Presenting at Verint Engage 2024 Customer Engagement Conference
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Leading Healthcare Provider Expands Use of the Verint Interaction Wrap Up Bot from 300 to 30,000 Contact Center Agents
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BPO Fights Self-Service Fraud with Verint Call Risk Scoring Bot
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Leading Bank Reports Major CX Improvement Driven by Verint AI-powered Bots
From Verint
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Leading Insurer Awards Verint $4.5 Million Contract to Deploy AI-Powered Bots
From Verint
Via Business Wire
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Verint Data Insights Bot Empowers Business Users Across Major Brands
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Leading Rental Car Company Purchases Verint TimeFlex Bot to Reduce Contact Center Workforce Attrition
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Leading UK Insurer Reports Tangible AI Business Outcomes with Verint
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Healthcare Service Provider Increases Agent Capacity by 10 Percent with Verint Intelligent Virtual Assistant
From Verint
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Top 10 U.S. Retailer Uses Verint Interviewing Bot for Contact Center Hiring
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Retailer Expands Verint AI-Powered Bots Across E-Commerce and Contact Center
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Verint Awarded $6.5 Million Deal from Top 10 U.S. Public Utility Company to Deploy Multiple AI-powered Bots
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Verint Wins AI Breakthrough Award for “Best Virtual Agent Solution”
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Global Insurance Brand Reports Strong AI Business Outcomes with Verint Bots
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Leading Financial Services Company to Deploy Multiple Verint AI-powered Bots
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Travel Company Uses Verint Bots for 95 Percent of Their Customer Bookings
From Verint
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Verint Quality Bots Help Fortune 500 Brand Save Approximately $2 Million Through CX Automation
From Verint
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Verint Awarded a $13 Million Deal from a Fortune 25 Brand to Deploy Multiple AI-Powered Bots and Drive AI Business Outcomes in the Contact Center
From Verint
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Leading Hotel Brand Increases Self-Service Containment by 60 Percent Across More Than 10 Million Customer Interactions Annually with Verint Bots
From Verint
Via Business Wire
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Verint Coaching Bot Helps Contact Center Agents Increase Sales by 48 Percent
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Verint Wins $4 Million Deal Including Four AI-Powered Bots
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Verint Wins $4 Million Contract to Increase CX Automation for a Top Five U.S. Bank
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Leading Financial Services Company Deploys Verint AI-Powered Bots to Fully Automate 80 Percent of Customer Interaction Traffic
From Verint
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Verint TimeFlex Bot Wins a $4 Million Contract From a Leading Australian Bank
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Verint Secures $7 Million Contract with a Fortune 100 Insurance Company for AI Business Outcome Expansion and Multi-Year Renewal
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