Wuhu, China - September 30, 2025 - Against the backdrop of a transforming global auto industry, JETOUR held the "2025 Second JETOUR Global Sales & Service Skill Contest" from September 22nd to 26th. More than 150 contestants from 23 countries competed for top honors across four key categories: After-sales Service Advisor, After-sales Technical, Sales Consultant, and Team Competition. The event showcased JETOUR's global service excellence and reinforced its commitment to driving growth through high-quality service.
Pre-Sales and After-Sales Excellence: Demonstrating Comprehensive Service Capabilities
The contest was structured into distinct pre-sales and after-sales modules to holistically evaluate participants' competencies. In the pre-sales segment, contestants underwent theoretical tests on brand and product knowledge, performed standardized vehicle demonstrations, and engaged in simulated customer scenarios—highlighting their communication skills and professionalism. These realistic simulations illustrated the essential role of sales consultants in enhancing the customer experience.
The after-sales segment posed even greater challenges, requiring participants to complete theoretical exams, address complex service scenarios in practical tests, and resolve intricate technical malfunctions. These tasks demonstrated their solid technical expertise and agile problem-solving abilities, assessing not only technical proficiency but also their capacity to perform effectively under customer pressure.
Smart Technology Creates New Service Experience
Amid the industry's shift toward smart mobility, JETOUR has deeply integrated technological innovation into its service system. The contest featured a dedicated session on smart diagnostics, where contestants used digital diagnostic platforms to perform vehicle inspections and troubleshoot faults. This segment underscored how these solutions enhance operational efficiency and diagnostic accuracy—supporting JETOUR's ongoing initiative to transform service experiences through intelligent technology and deliver more efficient, precise, and user-oriented solutions.
The competition also aligned closely with the diverse needs of global users, maintaining standardized processes while encouraging localized adaptations to meet specific market demands. This blend of technological empowerment and a commitment to excellence sets a new benchmark for service experiences in the intelligent vehicle era.
Service Brand Reaches New Global Heights
JETOUR leads the industry not only in sales growth but also in service brand development. As of August this year, JETOUR has expanded into 91 countries and regions, establishing more than 2,000 sales and service outlets. Throughout this rapid expansion, the company has upheld its "Travel+ Care+" service philosophy, focusing on user needs to build a professional and reliable global service network.
In response to the global trend toward automotive intelligence, JETOUR is positioning service as a core competitive advantage. The company is committed to building full-chain intelligent services, leveraging technologies such as remote diagnostics, OTA updates, and AI assistance to shift from reactive to proactive service. Digital tools help improve service efficiency through unified global platforms, enabling faster response times and clearer communication. JETOUR also strengthens global training and local adaptation, reinforcing its "global integration + local innovation" dual-drive strategy.
Craftsmanship and Care on the Global Stage
The "2025 Second JETOUR Global Sales & Service Skills Contest" not only tested the brand’s global service capabilities but also marked a key step in its worldwide growth. Through this exchange and competition, JETOUR honed the skills of its service specialists and gained valuable, repeatable experience to help build a stronger global service network.
Looking ahead, JETOUR will continue to focus on technology to enhance its offerings, relying on craftsmanship to win over users. The goal is to provide global customers with more efficient, intelligent, and caring mobility solutions.
Media Contact
Company Name: JETOUR International
Contact Person: Tina Liu
Email: Send Email
Country: China
Website: www.jetourglobal.com
