Articles published by Ada

Ada earns AWS Travel and Hospitality Competency for resolving traveler issues at scale

October 09, 2026

From Ada

Via Business Wire

Amid Ongoing Disruptions, New Ada Research Reveals Travelers Are Done Waiting, and Indifferent to Who Fixes It

April 28, 2026

From Ada

Via Business Wire

Ada Study Finds Consumers Prefer “Always-On” AI Customer Service, But Only When It Can Successfully Resolve Their Issue

March 24, 2026

From Ada

Via Business Wire

Ada Doubles YoY Growth as Demand for Agentic Customer Service Surges

March 03, 2026

From Ada

Via Business Wire

Malaysia Airlines Selects Ada’s Agentic Customer Service Platform to Power Improved Travel Experiences

February 24, 2026

From Ada

Via Business Wire

Ada Launches the Industry’s First Unified Reasoning Engine, A Single Intelligence Layer to Power Agentic Customer Experiences in Any Channel

February 18, 2026

From Ada

Via Business Wire

Shoppers Want Faster, Easier Holiday Returns and Are Ready for AI to Deliver Them, According to Ada Research

January 22, 2026

From Ada

Via Business Wire

Ada Enhances AI Agent for Customer Service on the Path to Enable 100% Automated Resolution Rate

May 23, 2024

From Ada

Via Business Wire

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