New bank customers, including The Bank of Monroe and Bank of Maple Plain, tout CSI’s exceptional service, digital banking user experience and unified functionality

Following its win at the Banking Tech Awards USA in June, CSI’s NuPoint® core banking platform is seeing continued momentum. In June and July, 12 banks signed on to implement the award-winning solution. Customers are praising CSI—which provides leading end-to-end fintech and regtech solutions—for its service-first approach.

“Offering top-of-the-line core banking solutions is essential to serving the modern bank. Equally critical is delivering those solutions with excellent customer service,” said David Culbertson, CEO and president of CSI. “I’m thrilled to see NuPoint’s early momentum this year, especially given the resounding feedback on our team’s commitment to delivering the technology community banks need to enrich their communities and better serve their account holders.”

Combined with its unmatched customer support, CSI’s core banking system is designed to simplify a bank’s everyday operations. For Jim King, president and CEO of The Bank of Monroe, based in Union, West Virginia, offering an advanced digital banking experience to match generational banking preferences is paramount to maintaining the institution’s growth.

“It was clear to us from our earliest interactions that CSI is committed to and understands the vision for The Bank of Monroe,” King said. “Attracting and retaining younger account holders is key and we recognized the need to advance our digital banking capabilities as soon as possible. NuPoint’s countless integrations on top of its ease of use will enable us to proactively identify and develop new offerings that meet our community’s expectations.”

The NuPoint platform features a responsive, cloud-based architecture, robust reporting tools and a full suite of integrated core processing applications. Minnesota-based Bank of Maple Plain flagged NuPoint’s unified functionality as a significant benefit.

“We have a nimble team who wants to focus their time and energy on what we do best: banking—not the back-end operations of managing a core platform,” said Rebeckah Russell, Bank of Maple Plain’s chief operating officer. “We chose CSI because we could clearly see our unlimited growth potential with NuPoint. Its rich features—such as instant-issue debit cards and teller capture—will accelerate our back-end capabilities without our team assuming the technical burden. I can’t wait to get started so we can offer our account holders all the great services you might find at a big bank at their local, reliable institution.”

For more information on CSI and its core banking platform, visit csiweb.com.

About CSI

As a forward-thinking technology partner, Computer Services, Inc. (CSI) delivers fintech, regtech and cybersecurity solutions to financial institutions and corporate customers, both foreign and domestic. In addition to its reputation for providing expert service, CSI focuses on propelling crucial technology advancements, accelerating speed-to-market and deploying solutions for fraud and anti-money laundering, account origination, small-to-medium businesses and treasury management, managed IT services and cybersecurity, real-time payments, open banking, Banking as a Service and more. From top global brands to community financial institutions across the nation, CSI delivers agile technology to its partners that’s designed to accelerate their growth and maximize their success. For more information, visit csiweb.com.

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