Company modernizes its brand and marketing to meet the changing needs of families, caregivers, and senior care providers

For 25 years, millions of families have turned to A Place for Mom during one of life’s most challenging moments: finding the right care for an aging loved one. During National Family Caregivers Month, the company unveiled a reimagined brand and marketing strategy to honor the 63 million Americans caring for loved ones, reflecting how caregiving is rapidly changing.

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As caregivers increasingly search, share, and seek advice in digital spaces, A Place for Mom is evolving how it communicates, blending trusted guidance with modern marketing to reach families earlier in their journey.

“This is the next chapter in our evolution,” said Tatyana Zlotsky, CEO of A Place for Mom. “For 25 years, we have adapted to meet families where they are, from in-person guidance to phone support to online connection and now in a world shaped by new ways of discovery with AI. As the aging population grows, families are searching and choosing differently. We are evolving how we connect with caregivers and partners to help families make confident decisions.”

Leading Through Transformation

Families today face complex senior care decisions, while senior living and home care providers are seeking partners who can help them grow efficiently. A Place for Mom is uniquely positioned to bridge these needs by serving as a trusted guide for caregivers and a growth partner for the industry.

To meet this moment, the company has evolved its marketing strategy to reach caregivers throughout their journey, shifting from traditional demand capture to proactive demand generation. It is expanding into new channels such as AI tools, social, video, insights-driven thought leadership, and community-driven media to connect with families earlier. These efforts will help senior living and home care partners reach families more effectively, fostering greater confidence and trust.

A Modern Brand Rooted in Empathy

The new identity is defined by language and design that evoke confidence and connection. Across every interaction, A Place for Mom speaks with empathy and authority, offering guidance when choices are hard and comfort when families need it most.

The brand elevates A Place for Mom’s mission by bringing caregiving to the forefront with authenticity, empathy, and love. Grounded in research, the refresh highlights what families shared as the heart of caregiving: love, the force that motivates difficult decisions and sustains families through uncertainty.

This campaign centers around real caregiver stories, featuring parents and adult children navigating care decisions. The creative explores how families find, fund, and feel through the caregiving process, capturing the emotional core of A Place for Mom’s mission: helping families make one of life’s hardest choices with confidence and compassion.

A Place for Mom’s evolution is a tribute to caregivers everywhere, shining a light on the realities of modern caregiving and creating space for families to focus on what matters most: their relationships, their resilience, and the love that endures through it all.

“We are reaffirming what’s always been at our core: caregivers,” continued Zlotsky. “This refresh is our continued promise to support families and elevate the conversation. Caregiving is a journey of tough choices, resilience, and love. Our role is to recognize caregivers and help them to be confident in the decisions they make for their loved ones.”

About A Place for Mom

A Place for Mom is the leading platform that guides families through every stage of the aging journey. We simplify the search for senior care by offering free, personalized support—and when families are ready, we refer them to partners from our network of over 15,000 senior living communities and home care agencies.

Our mission is to guide caregivers and their loved ones to a confident place, so families can focus on what matters most: their love for each other.

A Place for Mom: Where love finds its place.

For more information, please visit aplaceformom.com.

View source version on businesswire.com: https://www.businesswire.com/news/home/20251112292944/en/

"For 25 years, we have adapted to meet families where they are, from in-person guidance to phone support to online connection and now in a world shaped by new ways of discovery with AI."