ThirdLove Revolutionizes Its Customer Experience With AI-Powered Personalization From Bloomreach

Bloomreach, the cutting-edge solution for AI-powered personalization, today announced it has been selected to power personalization across the customer experience for ThirdLove, a female-founded lifestyle brand offering elevated intimate apparel. ThirdLove has been at the forefront of innovation since its inception โ€” championing bras built for bodies and pioneering half-cup sizes. Its partnership with Bloomreach extends that commitment to innovation further across its online shopping experience, personalizing every website visit and customer interaction with Bloomreachโ€™s powerful Loomi AI.

โ€œBloomreach will be key to unlocking a more personalized relationship with our customer and help her find exactly what she wants,โ€ said Amy Carr, Chief Marketing and Digital Officer, ThirdLove. โ€œOur company was built on a customer-first approach to design, guided by a mission to help every shopper feel their best. Bloomreach will ensure we take that same approach across our website experience. Weโ€™re creating a shopping experience as unique as the customers we serve, and weโ€™re excited to have a strategic partner helping us achieve that.โ€

ThirdLove is implementing Bloomreach with the support of IM Digital, a longstanding Bloomreach partner with a proven track record of success. Together, IM Digital and Bloomreach will help ThirdLove unlock the power of a single data source fueling AI-driven personalization. Across ThirdLoveโ€™s website and marketing touchpoints, more tailored shopping experiences will help to drive higher conversions, repeat purchases, and lasting customer loyalty.

โ€œThirdLove revolutionized bra design, bringing personalization and innovation into a market that simply hadnโ€™t seen it before,โ€ said Amanda Cole, Chief Marketing Officer, Bloomreach. โ€œKnowing how integral personalization and innovation are to Bloomreach, we canโ€™t imagine a better fit for a partnership. We look forward to helping build experiences tailored to every ThirdLove customer, and driving consequential growth for ThirdLove along the way.โ€

About Bloomreach

Bloomreach personalizes the customer experience. Trained on the industry's only real-time customer and product data engine, its Loomi AI empowers brands to tailor every touchpoint โ€” driving engagement, revenue, and repeat buyers. Bloomreach helps 1,400+ global brands, including Bosch, Puma, and Marks & Spencer, grow their businesses through AI-powered solutions for marketing automation; search and merchandising; and conversational shopping.

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