JD.com Announces Third Quarter 2023 Results

BEIJING, Nov. 15, 2023 (GLOBE NEWSWIRE) -- JD.com, Inc. (NASDAQ: JD and HKEX: 9618 (HKD counter) and 89618 (RMB counter)), a leading supply chain-based technology and service provider, today announced its unaudited financial results for the three months ended September 30, 2023.

Third Quarter 2023 Highlights

  • Net revenuesย for the third quarter of 2023 were RMB247.7 billion (US$134.0 billion), an increase of 1.7% from the third quarter of 2022.
  • Income from operations for the third quarter of 2023 was RMB9.3 billion (US$1.3 billion), compared to RMB8.7 billion for the same period last year. Non-GAAP2 income from operations was RMB11.1 billion (US$1.5 billion) for the third quarter of 2023, as compared to RMB9.9 billion for the third quarter of 2022. Operating margin of JD Retail before unallocated items for the third quarter of 2023 was 5.2%, maintained the same level as the third quarter of 2022.
  • Net income attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 was RMB7.9 billion (US$1.1 billion), compared to RMB6.0 billion for the same period last year. Non-GAAP net income attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 was RMB10.6 billion (US$1.5 billion), as compared to RMB10.0 billion for the same period last year.
  • Diluted net income per ADS for the third quarter of 2023 was RMB5.00 (US$0.69), compared to RMB3.57 for the third quarter of 2022. Non-GAAP diluted net income per ADS for the third quarter of 2023 was RMB6.70 (US$0.92), compared to RMB6.27 for the same period last year.
  • Operating cash flow for the twelve months ended September 30, 2023 was RMB58.4 billion (US$8.0 billion), compared to RMB45.8 billion for the twelve months ended September 30, 2022. Free cash flow, which excludes the impact from JD Baitiao receivables included in the operating cash flow, for the twelve months ended September 30, 2023 was RMB39.4 billion (US$5.4 billion), compared to RMB25.8 billion for the twelve months ended September 30, 2022.

โ€œWe reported steady top-line performance for the quarter with record profitability driven by our proactive efforts on enhancing price competitiveness and platform ecosystem, as well as our supply chain advantages,โ€ said Sandy Xu, Chief Executive Officer of JD.com. โ€œWe continue to be encouraged by the progress we are making, as evidenced by further expanded merchant base and improved user shopping behavior. With our clear strategy to deliver value for users and business partners, and a value proposition that is optimized for the future, I am confident that JD.com is well positioned for long-term sustainable growth.โ€

โ€œJDโ€™s record profitability for the quarter and healthy cash flow reflects our successful business evolvement and supply chain strengths,โ€ said Ian Su Shan, Chief Financial Officer of JD.com. โ€œWe also see our core categories of home appliance and electronics continued to expand market share, while general merchandise gradually ramped up momentum in the quarter, as we relentlessly focus on user experience. More importantly, Chinaโ€™s consumers are increasingly seeing JD as the place to shop for a great selection of quality products with the lowest prices and best service. Looking ahead, we will continue to manage for high-quality growth while investing in user experience and building a superior ecosystem to drive sustainable growth for our merchants and suppliers.โ€

Business Highlights

Environment, Social and Governance

  • In the 2023 Standard & Poorโ€™s Global Corporate Sustainability Assessment (โ€œCSAโ€), JD.com showcased outstanding ESG performance with a meaningful increase of 65% in the CSA score compared to the prior year, ranking at an industry-leading level in Chinaโ€™s retail sector. This achievement is mainly attributable to JD.comโ€™s great attention and unremitting efforts on ESG initiatives, including establishing its board diversity policy and onboarding more female directors, publishing a code of conduct for suppliers, enhancing supply chain management, strengthening occupational health and safety, and reinforcing its business ethics regime and training, among others.
  • In the third quarter, JD.com dedicated itself to disaster relief to support those affected by floods in Beijing, Hebei province and other areas. JD Foundation donated RMB30 million worth of essential supplies to the affected areas. Meanwhile, JD.com fully leveraged its supply chain capabilities to ensure the efficient delivery of necessities to help local enterprises and residents resume their normal operations and daily lives. JD.com also provided tailored services and exemption policies for businesses in the affected areas.
  • In the third quarter, JD.com collaborated with Gree, Midea, Haier, Kingkoil, Jomoo and other home appliances and home goods brands to launch the Green Trade-in Alliance to accelerate the promotion and adoption of trade-in programs and to inspire more consumers to embrace a greener lifestyle. According to an assessment issued in August by the Beijing Green Exchange, a professional market platform for trading various environmental equities, from July 2022 to June 2023, JD.com cumulatively reduced carbon emissions of approximately 154,800 tons through trade-in services of eight home appliances and home goods categories. The reduction is equivalent to saving about 60,000 tons of coal consumption or planting 20 million additional trees for the earth.
  • Driven by JD.comโ€™s unwavering commitment and unremitting efforts to creating more jobs and making contribution to the society, the companyโ€™s total expenditure for human resources, including both its own employees and external personnel who work for the company, amounted to RMB25.9 billion and RMB76.3 billion for the three months and the nine months ended September 30, 2023, respectively.

JD Retail

  • During the third quarter, JD.com continued to make progress and achieved promising preliminary results in its strategies of building a differentiated platform ecosystem and improving price competitiveness, both of which are realizing the companyโ€™s operating philosophy since its foundation, namely, to achieve a high-quality sustainable growth and value creation through relentless pursuit of โ€œlower cost, higher efficiency, and superior customer experience.โ€ The company witnessed accelerated expansion of onboarded and active merchants, both reaching historical highs, along with continued year-on-year growth in both 3P orders and 3P active customers in the quarter. In addition, the companyโ€™s customer engagement further improved with growing user order frequency, and its Net Promoter Score (NPS) also increased year-on-year and sequentially in the quarter.
  • In August, JD.com announced the reduction of the threshold for free shipping services for its 1P merchandise, with support of JD Logisticsโ€™s capabilities. Under the new initiative, JD PLUS members now enjoy unlimited free shipping when they purchase 1P merchandise, and non-JD PLUS membersโ€™ free shipping minimum order value is lowered to RMB59 from RMB99. As always, customers of JD.com will continue to enjoy premium logistics services with same and next-day delivery options.
  • In the third quarter, JD.com established a strategic partnership with the leading Italian luxury brand GUCCI, which launched its official flagship store on JDโ€™s platform. DE BEERS, a high-end diamond jewelry brand from London, also opened its official flagship store on JDโ€™s platform during the quarter. In addition, French luxury fashion group SMCP officially onboarded JDโ€™s platform, with its fashion brands SANDRO, MAJE, and CLAUDIE PIERLOT opening flagship stores on JDโ€™s platform. JD.com also welcomed leading beauty and cosmetics brands such as VALENTINO BEAUTY and URBAN DECAY in the quarter. JD.com remains committed to providing consumers with higher-quality and diversified products through continuous expansion in its collaborative brand lineups, merchandise selection and new product launch in the fashion field.
  • In the third quarter, JD.com announced to open three city-level home appliances and electronics flagship stores in Shanghai, and launched two JD MALLs in Ningbo and Wuhan, respectively. These efforts aim to bring consumers a new one-stop shopping experience for home appliances and home goods, and further invigorate โ€œhome scenarioโ€ consumption market by fostering stronger synergies across the home appliances, home goods, and home furnishings industries. In addition, JD.com continued to strengthen its omni-channel strategy in 3C and electronics category, promoting the launch of 47 JD Home and JD Computer and Digital stores in the quarter.

JD Health

  • In the third quarter, JD Health continued to expand its healthcare service offerings, providing users with a more comprehensive and online and offline integrated experience. Its polyclinic center in Yizhuang, Beijing officially commenced operations. Leveraging JD Healthโ€™s digital capabilities, the polyclinic center integrates online and offline services, offering users a completely paperless experience with online medical examination report access and interpretation, follow-up consultations and other professional medical advice.

JD Logistics

  • In the third quarter, a JD Airlines all-cargo aircraft smoothly landed at Tan Son Nhat Airport in Ho Chi Minh City, Vietnam from Shenzhen Airport, and returned with full cargo. This marked the inauguration of JD Airlinesโ€™ new international all-cargo route between Shenzhen and Ho Chi Minh City, a step further in its expansion of international air cargo network.
  • As of September 30, 2023, JD Logistics operated over 1,600 warehouses. Including warehouse space managed through the Open Warehouse Platform, JD Logisticsโ€™s warehouse network had an aggregate gross floor area of over 32 million square meters.3

Dada

  • In the third quarter, JD.com released a โ€œThree-kilometer Modelโ€ for its on-demand retail services. This model is built upon three core capabilities of digitalization, local supply chain integration and instant delivery, and provides users within 3 to 5 kilometers with a seamless experience of โ€œonline ordering, offline shipping, and one-hour deliveryโ€. In addition, a โ€œFive-year Action Planโ€ was also launched, under which JD.comโ€™s on-demand retail services will facilitate the digital transformation of over 2 million local small and medium-sized offline stores, create over 10 million flexible employment opportunities and collaborate with ecosystem partners to generate over RMB1 trillion worth of consumption in the next five years.
  • In the third quarter, JD Daojia (JDDJ), one of Chinaโ€™s largest local on-demand retail platforms for retailers and brand owners, upgraded its service and launched its delivery fee waiver campaign, covering orders over RMB59 in more than 2,200 counties and cities across China. The campaign provides consumers with a more affordable and seamless on-demand shopping experience across all categories.

Third Quarter 2023 Financial Results

Net Revenues.ย For the third quarter of 2023, JD.com reported net revenues of RMB247.7 billion (US$34.0 billion), representing a 1.7% increase from the same period of 2022. Net product revenues decreased by 0.9%, while net service revenues increased by 12.7% for the third quarter of 2023, as compared to the same period of 2022.

Cost of Revenues.ย Cost of revenues increased by 0.8% to RMB208.9 billion (US$28.6 billion) for the third quarter of 2023 from RMB207.3 billion for the third quarter of 2022.

Fulfillment Expenses.ย Fulfillment expenses, which primarily include procurement, warehousing, delivery, customer service and payment processing expenses, increased by 6.1% to RMB15.2 billion (US$2.1 billion) for the third quarter of 2023 from RMB14.4 billion for the third quarter of 2022. Fulfillment expenses as a percentage of net revenues was 6.1% for the third quarter of 2023, compared to 5.9% for the same period last year. The increase was in relation to the adoption of lower threshold for free shipping services.

Marketing Expenses.ย Marketing expenses increased by 4.6% to RMB8.0 billion (US$1.1 billion) for the third quarter of 2023 from RMB7.6 billion for the third quarter of 2022, marketing expenses as a percentage of net revenues was 3.2% for the third quarter of 2023, compared to 3.1% for the same period last year. The increase was mainly due to the increased spending in promotion activities.

Research and Development Expenses.ย Research and development expenses decreased by 7.8% to RMB3.8 billion (US$0.5 billion) for the third quarter of 2023 from RMB4.1 billion for the third quarter of 2022. Research and development expenses as a percentage of net revenues was 1.5% for the third quarter of 2023, compared to 1.7% for the same period last year.

General and Administrative Expenses.ย General and administrative expenses decreased by 5.6% to RMB2.5 billion (US$0.3 billion) for the third quarter of 2023 from RMB2.6 billion for the third quarter of 2022. General and administrative expenses as a percentage of net revenues was 1.0% for the third quarter of 2023, compared to 1.1% for the same period last year.

Income from Operations and Non-GAAP Income from Operations.ย Income from operations for the third quarter of 2023 increased by 6.6% to RMB9.3 billion (US$1.3 billion) from RMB8.7 billion for the same period last year. Operating margin for the third quarter of 2023 was 3.8%, compared to 3.6% for the third quarter of 2022. Non-GAAP income from operations increased by 11.8% to RMB11.1 billion (US$1.5 billion) for the third quarter of 2023 from RMB9.9 billion for the third quarter of 2022. Non-GAAP operating margin for the third quarter of 2023 was 4.5%, compared to 4.1% for the third quarter of 2022. Operating margin of JD Retail before unallocated items for the third quarter of 2023 was 5.2%, maintained the same level as the third quarter of 2022.

Non-GAAP EBITDA.ย Non-GAAP EBITDA increased by 12.4% to RMB12.9 billion (US$1.8 billion) for the third quarter of 2023 from RMB11.5 billion for the third quarter of 2022. Non-GAAP EBITDA margin for the third quarter of 2023 was 5.2%, compared to 4.7% for the third quarter of 2022.

Others, net.ย Other non-operating income was RMB1.8 billion (US$0.2 billion) for the third quarter of 2023, as compared to a loss of RMB0.8 billion for the third quarter of 2022. The change was primarily due to the decrease in net losses arising from fair value change of investment securities.

Net Income Attributable to the Companyโ€™s Ordinary Shareholders and Non-GAAP Net Income Attributable to the Companyโ€™s Ordinary Shareholders.ย Net income attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 increased by 33.1% to RMB7.9 billion (US$1.1 billion) from RMB6.0 billion for the same period last year. Net margin attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 was 3.2%, compared to 2.4% for the third quarter of 2022. Non-GAAP net income attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 increased by 5.9% to RMB10.6 billion (US$1.5 billion) from RMB10.0 billion for the same period last year. Non-GAAP net margin attributable to the companyโ€™s ordinary shareholders for the third quarter of 2023 was 4.3%, compared to 4.1% for the third quarter of 2022.

Diluted EPS and Non-GAAP Diluted EPS.ย Diluted net income per ADS for the third quarter of 2023 increased by 40.3% to RMB5.00 (US$0.69) from RMB3.57 for the third quarter of 2022. Non-GAAP diluted net income per ADS for the third quarter of 2023 increased by 6.9% to RMB6.70 (US$0.92) from RMB6.27 for the third quarter of 2022.

Cash Flow and Working Capital

As of September 30, 2023, the companyโ€™s cash and cash equivalents, restricted cash and short-term investments totaled RMB250.3 billion (US$34.3 billion), compared to RMB226.2 billion as of December 31, 2022. For the third quarter of 2023, free cash flow of the company was as follows:

ย ย For the three months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$
ย ย (In millions)
ย ย ย 
Net cash provided by operating activitiesย 9,151ย 15,004ย 2,056ย 
Less: Impact from JD Baitiao receivables included in the operating cash flowย (1,506)(1,747)(239)
Less: Capital expenditures, net of related sales proceedsย ย ย ย 
Capital expenditures for development propertiesย (3,784)(3,013)(413)
Other capital expenditures*ย (1,522)(1,980)(271)
Free cash flowย 2,339ย 8,264ย 1,133ย 
ย ย ย ย ย 

* Including capital expenditures related to the companyโ€™s headquarters in Beijing and all other CAPEX.

Net cash provided by investing activities was RMB15.0 billion (US$2.1 billion) for the third quarter of 2023, consisting primarily of the decrease in short-term investments, partially offset by the cash paid for capital expenditures.

Net cash used in financing activities was RMB4.5 billion (US$0.6 billion) for the third quarter of 2023, consisting primarily of repayments of bank loans.

For the twelve months ended September 30, 2023, free cash flow of the company was as follows:

ย ย For the twelve months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$
ย ย (In millions)
ย ย ย 
Net cash provided by operating activitiesย 45,805ย 58,394ย 8,004ย 
(Less)/Add: Impact from JD Baitiao receivables included in the operating cash flowย (137)451ย 62ย 
Less: Capital expenditures, net of related sales proceedsย ย ย ย 
Capital expenditures for development propertiesย (15,274)(13,618)(1,867)
Other capital expendituresย (4,551)(5,831)(799)
Free cash flowย 25,843ย 39,396ย 5,400ย 
ย ย ย ย ย 

Supplemental Information

The company reports four segments, JD Retail, JD Logistics, Dada and New businesses. JD Retail, including JD Health and JD Industrials, among other components, mainly engage in online retail, online marketplace and marketing services in China. JD Logistics includes both internal and external logistics businesses. Dada is a local on-demand delivery and retail platform in China. New businesses mainly include JD Property, Jingxi and overseas businesses.

The table below sets forth the segment operating results:

ย For the three months endedย For the nine months ended
ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย RMBRMBUS$ย RMBRMBUS$
ย (In millions, except percentage data)
Net revenues:ย ย ย ย ย ย ย 
JD Retail211,923ย 212,059ย 29,065ย ย 671,004ย 677,697ย 92,886ย 
JD Logistics35,771ย 41,663ย 5,710ย ย 94,394ย 119,424ย 16,368ย 
Dada2,380ย 2,867ย 393ย ย 5,349ย 8,254ย 1,131ย 
New businesses4,997ย 3,818ย 523ย ย 17,018ย 11,584ย 1,588ย 
Inter-segment eliminations *(11,536)(12,709)(1,741)ย (36,975)(38,374)(5,259)
Total consolidated net revenues243,535ย 247,698ย 33,950ย ย 750,790ย 778,585ย 106,714ย 
ย ย ย ย ย ย ย ย 
Operating income/(loss):ย ย ย ย ย ย ย 
JD Retail10,926ย 11,001ย 1,508ย ย 26,990ย 28,988ย 3,973ย 
JD Logistics253ย 288ย 39ย ย (372)(325)(45)
Dada(300)(52)(7)ย (915)(298)(41)
New businesses276ย (140)(20)ย (4,143)764ย 105ย 
Including: gain on sale of development properties1,229ย โ€”ย โ€”ย ย 1,229ย 1,481ย 203ย 
Total segment operatingย income11,155ย 11,097ย 1,520ย ย 21,560ย 29,129ย 3,992ย 
Unallocated items**(2,427)(1,794)(245)ย (6,665)(5,129)(703)
Total consolidated operatingย income8,728ย 9,303ย 1,275ย ย 14,895ย 24,000ย 3,289ย 
ย ย ย ย ย ย ย ย 
Operating margin:ย ย ย ย ย ย ย 
JD Retail5.2%5.2%5.2%ย 4.0%4.3%4.3%
JD Logistics0.7%0.7%0.7%ย (0.4)%(0.3)%(0.3)%
Dada(12.6)%(1.8)%(1.8)%ย (17.1)%(3.6)%(3.6)%
New businesses5.5%(3.7)%(3.7)%ย (24.3)%6.6%6.6%

* The inter-segment eliminations mainly consist of revenues from supply chain solutions and logistics services provided by JD Logistics to JD Retail, on-demand delivery and retail services provided by Dada to JD Retail and JD Logistics, and property leasing services provided by JD Property to JD Logistics.

** Unallocated items include share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, and impairment of goodwill and intangible assets, which are not allocated to segments.

The tables below set forth the revenue information:

ย For the three months endedย ย 
ย September 30,
2022
September 30,
2023
September 30,
2023
YoY%
change
ย 
ย RMBRMBUS$ย ย 
ย (In millions, except percentage data)ย 
Electronics and home appliances revenues119,284119,31616,3540.0%ย 
General merchandise revenues77,74375,98810,415(2.3)%ย 
Net product revenues197,027195,30426,769(0.9)%ย 
ย ย ย ย ย ย 
Marketplace and marketing revenues18,95419,5292,6773.0%ย 
Logistics and other service revenues27,55432,8654,50419.3%ย 
Net service revenues46,50852,3947,18112.7%ย 
ย ย ย ย ย ย 
Total net revenues243,535247,69833,9501.7%ย 
ย ย ย ย ย ย 
ย For the nine months ended
ย ย 
ย September 30,
2022
September 30,
2023
September 30,
2023
YoY%
change
ย 
ย RMBRMBUS$ย ย 
ย (In millions, except percentage data)
ย 
Electronics and home appliances revenues374,270388,44653,2413.8%
ย 
General merchandise revenues253,193236,27732,384(6.7)%
ย 
Net product revenues627,463624,72385,625(0.4)%
ย 
ย ย ย ย ย ย 
Marketplace and marketing revenues57,37261,1008,3746.5%
ย 
Logistics and other service revenues65,95592,76212,71540.6%
ย 
Net service revenues123,327153,86221,08924.8%
ย 
ย ย ย ย ย ย 
Total net revenues750,790778,585106,7143.7%
ย 
ย ย ย ย ย ย 

Adoption of 2023 Share Incentive Plan

As a renewal of the existing share incentive plan (the โ€œExisting Planโ€), the companyโ€™s board of directors and the compensation committee have approved the adoption of a 2023 Share Incentive Plan (the โ€œ2023 Planโ€). Under the 2023 Plan, the maximum aggregate number of Class A ordinary shares that may be issued pursuant to the awards includes the unused balance of 223,666,717 shares as of October 31, 2023 under the Existing Plan and the same mechanism of an annual increase by 1% of the total number of ordinary shares outstanding of the company on the last day of the immediately preceding fiscal year commencing with the fiscal year ending on December 31, 2024. The 2023 Plan will become effective on December 21, 2023 and will expire on the tenth anniversary of its effective date.

Conference Call

JD.comโ€™s management will hold a conference call at 7:00 am, Eastern Time on November 15, 2023, (8:00 pm, Beijing/Hong Kong Time on November 15, 2023) to discuss its financial results for the three months ended September 30, 2023.

Please register in advance of the conference using the link provided below and dial in 15 minutes prior to the call, using participant dial-in numbers, the Passcode and unique access PIN which would be provided upon registering. You will be automatically linked to the live call after completion of this process, unless required to provide the conference ID below due to regional restrictions.

PRE-REGISTER LINK: https://s1.c-conf.com/diamondpass/10034774-g1uv9e.htmlย 

CONFERENCE ID: 10034774

A telephone replay will be available for one week until November 22, 2023. The dial-in details are as follows:

US:+1-855-883-1031
International:+61-7-3107-6325
Hong Kong:800-930-639
Mainland China:400-120-9216
Passcode:10034774

Additionally, a live and archived webcast of the conference call will also be available on the JD.comโ€™s investor relations website at http://ir.jd.com.

About JD.com

JD.com is a leading supply chain-based technology and service provider. The companyโ€™s cutting-edge retail infrastructure seeks to enable consumers to buy whatever they want, whenever and wherever they want it. The company has opened its technology and infrastructure to partners, brands and other sectors, as part of its Retail as a Service offering to help drive productivity and innovation across a range of industries.

Non-GAAP Measures

In evaluating the business, the company considers and uses non-GAAP measures, such as non-GAAP income/(loss) from operations, non-GAAP operating margin, non-GAAP net income/(loss) attributable to the companyโ€™s ordinary shareholders, non-GAAP net margin to the companyโ€™s ordinary shareholders, free cash flow, non-GAAP EBITDA, non-GAAP EBITDA margin, non-GAAP net income/(loss) per share and non-GAAP net income/(loss) per ADS, as supplemental measures to review and assess operating performance. The presentation of these non-GAAP financial measures is not intended to be considered in isolation or as a substitute for the financial information prepared and presented in accordance with accounting principles generally accepted in the United States of America (โ€œU.S. GAAPโ€). The company defines non-GAAP income/(loss) from operations as income/(loss) from operations excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements, gain on sale of development properties and impairment of goodwill and intangible assets. The company defines non-GAAP net income/(loss) attributable to the companyโ€™s ordinary shareholders as net income/(loss) attributable to the companyโ€™s ordinary shareholders excluding share-based compensation, amortization of intangible assets resulting from assets and business acquisitions, effects of business cooperation arrangements and non-compete agreements, gain/(loss) on disposals/deemed disposals of investments and others, reconciling items on the share of equity method investments, loss/(gain) from fair value change of long-term investments, impairment of goodwill, intangible assets and investments, gain in relation to sale of development properties and tax effects on non-GAAP adjustments. The company defines free cash flow as operating cash flow adjusting the impact from JD Baitiao receivables included in the operating cash flow and capital expenditures, net of the proceeds from sale of development properties. Capital expenditures include purchase of property, equipment and software, cash paid for construction in progress, purchase of intangible assets and land use rights. The company defines non-GAAP EBITDA as non-GAAP income/(loss) from operations plus depreciation and amortization excluding amortization of intangible assets resulting from assets and business acquisitions. Non-GAAP basic net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the companyโ€™s ordinary shareholders by the weighted average number of ordinary shares outstanding during the periods. Non-GAAP diluted net income/(loss) per share is calculated by dividing non-GAAP net income/(loss) attributable to the companyโ€™s ordinary shareholders by the weighted average number of ordinary shares and dilutive potential ordinary shares outstanding during the periods, including the dilutive effect of share-based awards as determined under the treasury stock method. Non-GAAP net income/(loss) per ADS is equal to non-GAAP net income/(loss) per share multiplied by two.

The company presents these non-GAAP financial measures because they are used by management to evaluate operating performance and formulate business plans. Non-GAAP income/(loss) from operations, non-GAAP net income/(loss) attributable to the companyโ€™s ordinary shareholders and non-GAAP EBITDA reflect the companyโ€™s ongoing business operations in a manner that allows more meaningful period-to-period comparisons. Free cash flow enables management to assess liquidity and cash flow while taking into account the impact from JD Baitiao receivables included in the operating cash flow and the demands that the expansion of fulfillment infrastructure and technology platform has placed on financial resources. The company believes that the use of the non-GAAP financial measures facilitates investors to understand and evaluate the companyโ€™s current operating performance and future prospects in the same manner as management does, if they so choose. The company also believes that the non-GAAP financial measures provide useful information to both management and investors by excluding certain expenses, gain/loss and other items that are not expected to result in future cash payments or that are non-recurring in nature or may not be indicative of the companyโ€™s core operating results and business outlook.

The non-GAAP financial measures have limitations as analytical tools. The companyโ€™s non-GAAP financial measures do not reflect all items of income and expense that affect the companyโ€™s operations or not represent the residual cash flow available for discretionary expenditures. Further, these non-GAAP measures may differ from the non-GAAP information used by other companies, including peer companies, and therefore their comparability may be limited. The company compensates for these limitations by reconciling the non-GAAP financial measures to the nearest U.S. GAAP performance measure, all of which should be considered when evaluating performance. The company encourages you to review the companyโ€™s financial information in its entirety and not rely on a single financial measure.

CONTACTS:

Investor Relations
Sean Zhang
+86 (10) 8912-6804
IR@JD.com

Media Relations
+86 (10) 8911-6155
Press@JD.com

Safe Harbor Statement

This announcement contains forward-looking statements. These statements are made under the โ€œsafe harborโ€ provisions of the U.S. Private Securities Litigation Reform Act of 1995. These forward-looking statements can be identified by terminology such as โ€œwill,โ€ โ€œexpects,โ€ โ€œanticipates,โ€ โ€œfuture,โ€ โ€œintends,โ€ โ€œplans,โ€ โ€œbelieves,โ€ โ€œestimates,โ€ โ€œconfidentโ€ and similar statements. Among other things, the quotations from management in this announcement, as well as JD.comโ€™s strategic and operational plans, contain forward-looking statements. JD.com may also make written or oral forward-looking statements in its periodic reports to the U.S. Securities and Exchange Commission (the โ€œSECโ€), in announcements made on the website of the Hong Kong Stock Exchange, in its annual report to shareholders, in press releases and other written materials and in oral statements made by its officers, directors or employees to third parties. Statements that are not historical facts, including statements about JD.comโ€™s beliefs and expectations, are forward-looking statements. Forward-looking statements involve inherent risks and uncertainties. A number of factors could cause actual results to differ materially from those contained in any forward-looking statement, including but not limited to the following: JD.comโ€™s growth strategies; its future business development, results of operations and financial condition; its ability to attract and retain new customers and to increase revenues generated from repeat customers; its expectations regarding demand for and market acceptance of its products and services; trends and competition in Chinaโ€™s e-commerce market; changes in its revenues and certain cost or expense items; the expected growth of the Chinese e-commerce market; laws, regulations and governmental policies relating to the industries in which JD.com or its business partners operate; potential changes in laws, regulations and governmental policies or changes in the interpretation and implementation of laws, regulations and governmental policies that could adversely affect the industries in which JD.com or its business partners operate, including, among others, initiatives to enhance supervision of companies listed on an overseas exchange and tighten scrutiny over data privacy and data security; risks associated with JD.comโ€™s acquisitions, investments and alliances, including fluctuation in the market value of JD.comโ€™s investment portfolio; natural disasters and geopolitical events; change in tax rates and financial risks; intensity of competition; and general market and economic conditions in China and globally. Further information regarding these and other risks is included in JD.comโ€™s filings with the SEC and the announcements on the website of the Hong Kong Stock Exchange. All information provided herein is as of the date of this announcement, and JD.com undertakes no obligation to update any forward-looking statement, except as required under applicable law.

JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
ย ย ย 
ย ย As of
ย ย December 31,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$
ASSETSย ย ย ย 
Current assetsย ย ย ย 
Cash and cash equivalentsย 78,861115,97115,895
Restricted cashย 6,2547,8971,082
Short-term investmentsย 141,095126,38217,322
Accounts receivable, net (including JD Baitiao of RMB3.1 billion and RMB2.1 billion as of December 31, 2022 and September 30, 2023, respectively)(1)ย 20,57620,7052,838
Advance to suppliersย 3,8383,388464
Inventories, netย 77,94964,6388,859
Prepayments and other current assetsย 15,15613,9951,918
Amount due from related partiesย 6,1424,632635
Assets held for saleย 1,203โ€”โ€”
Total current assetsย 351,074357,60849,013
Non-current assetsย ย ย ย 
Property, equipment and software, netย 55,08066,6499,135
Construction in progressย 11,1619,7601,338
Intangible assets, netย 9,1398,1561,118
Land use rights, netย 33,84837,9755,205
Operating lease right-of-use assetsย 22,26722,7643,120
Goodwillย 23,12323,1233,169
Investment in equity investeesย 57,64157,8937,935
Investment securitiesย 11,6114,793657
Deferred tax assetsย 1,5361,533210
Other non-current assetsย 18,77027,1393,721
Total non-current assetsย 244,176259,78535,608
Total assetsย 595,250617,39384,621


JD.com, Inc.
Unaudited Interim Condensed Consolidated Balance Sheets
(In millions, except otherwise noted)
ย ย ย 
ย ย As of
ย ย December 31,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$
LIABILITIESย ย ย ย 
Current liabilitiesย ย ย ย 
Short-term debtsย 12,14613,7401,883
Accounts payableย 160,607153,56321,048
Advance from customersย 33,71333,0654,532
Deferred revenuesย 3,3512,275312
Taxes payableย 5,9269,2061,262
Amount due to related partiesย 48815922
Accrued expenses and other current liabilitiesย 42,57042,3335,802
Operating lease liabilitiesย 7,6888,0971,110
Liabilities held for saleย 72โ€”โ€”
Total current liabilitiesย 266,561262,43835,971
Non-current liabilitiesย ย ย ย 
Deferred revenuesย 1,1071,026141
Unsecured senior notesย 10,22410,5501,446
Deferred tax liabilitiesย 6,5118,1311,114
Long-term borrowingsย 20,00922,1913,042
Operating lease liabilitiesย 14,97815,2802,094
Other non-current liabilitiesย 1,7371,493205
Total non-current liabilitiesย 54,56658,6718,042
Total liabilitiesย 321,127321,10944,013
ย ย ย ย ย 
MEZZANINE EQUITYย 59060383
ย ย ย ย ย 
SHAREHOLDERSโ€™ EQUITYย ย ย ย 
Total JD.com, Inc. shareholdersโ€™ equity (US$0.00002 par value, 100,000 million shares authorized, 3,183 million shares issued and 3,147 million shares outstanding as of September 30, 2023)ย 213,366230,09431,536
Non-controlling interestsย 60,16765,5878,989
Total shareholdersโ€™ equityย 273,533295,68140,525
Total liabilities, mezzanine equity and shareholdersโ€™ equityย 595,250617,39384,621
ย ย ย ย ย 
(1) JD Technology performs credit risk assessment services for JD Baitiao business and absorbs the credit risk of the underlying Baitiao receivables. Facilitated by JD Technology, the company periodically securitizes Baitiao receivables through the transfer of those assets to securitization plans and derecognizes the related Baitiao receivables through sales type arrangements.


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
ย 
ย For the three months endedย For the nine months ended
ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย RMBRMBUS$ย RMBRMBUS$
Net revenuesย ย ย ย ย ย ย 
Net product revenues197,027ย 195,304ย 26,769ย ย 627,463ย 624,723ย 85,625ย 
Net service revenues46,508ย 52,394ย 7,181ย ย 123,327ย 153,862ย 21,089ย 
Total net revenues243,535ย 247,698ย 33,950ย ย 750,790ย 778,585ย 106,714ย 
Cost of revenues(207,339)(208,947)(28,639)ย (645,254)(662,383)(90,787)
Fulfillment(14,354)(15,225)(2,087)ย (46,148)(47,275)(6,480)
Marketing(7,605)(7,955)(1,090)ย (25,787)(27,023)(3,704)
Research and development(4,116)(3,794)(520)ย (12,527)(12,052)(1,652)
General and administrative(2,622)(2,474)(339)ย (7,408)(7,333)(1,005)
Gain on sale of development properties1,229ย โ€”ย โ€”ย ย 1,229ย 1,481ย 203ย 
Income from operations(2)(3)8,728ย 9,303ย 1,275ย ย 14,895ย 24,000ย 3,289ย 
Other income/(expenses)ย ย ย ย ย ย ย 
Share of results of equity investees377ย 427ย 59ย ย (2,308)513ย 70ย 
Interest expense(579)(710)(97)ย (1,408)(1,954)(268)
Others, net(4)(816)1,782ย 243ย ย (1,128)5,785ย 794ย 
Income before tax7,710ย 10,802ย 1,480ย ย 10,051ย 28,344ย 3,885ย 
Income tax expenses(1,751)(2,579)(353)ย (3,581)(6,999)(959)
Net income5,959ย 8,223ย 1,127ย ย 6,470ย 21,345ย 2,926ย 
Net income/(loss) attributable to non-controlling interests shareholders(4)287ย 39ย ย (886)567ย 78ย 
Net income attributable to mezzanine equity classified as non-controlling interests shareholdersโ€”ย โ€”ย โ€”ย ย 8ย โ€”ย โ€”ย 
Net income attributable to the companyโ€™s ordinary shareholders5,963ย 7,936ย 1,088ย ย 7,348ย 20,778ย 2,848ย 
ย ย ย ย ย ย ย ย 
Net income per share:ย ย ย ย ย ย ย 
Basic1.91ย 2.52ย 0.35ย ย 2.35ย 6.61ย 0.91ย 
Diluted1.78ย 2.50ย 0.34ย ย 2.22ย 6.54ย 0.90ย 
Net income per ADS:ย ย ย ย ย ย ย 
Basic3.81ย 5.04ย 0.69ย ย 4.71ย 13.22ย 1.81ย 
Diluted3.57ย 5.00ย 0.69ย ย 4.43ย 13.09ย 1.79ย 


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Operations
(In millions, except per share data)
ย 
ย ย For the three months endedย For the nine months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$ย RMBRMBUS$
(2) Includes share-based compensation expenses as follows:
Cost of revenuesย (40)(35)(5)ย (100)(99)(14)
Fulfillmentย (257)(239)(33)ย (684)(570)(78)
Marketingย (174)(112)(15)ย (472)(330)(45)
Research and developmentย (416)(203)(28)ย (1,156)(690)(95)
General and administrativeย (1,097)(784)(107)ย (3,000)(2,135)(292)
Totalย (1,984)(1,373)(188)ย (5,412)(3,824)(524)
ย ย ย ย ย ย ย ย ย 
(3) Includes amortization of business cooperation arrangement and intangible assets resulting from assets and business acquisitions as follows:
Fulfillmentย (107)(103)(14)ย (287)(311)(43)
Marketingย (221)(220)(30)ย (657)(659)(90)
Research and developmentย (83)(66)(9)ย (181)(239)(33)
General and administrativeย (32)(32)(4)ย (128)(96)(13)
Totalย (443)(421)(57)ย (1,253)(1,305)(179)
ย ย ย ย ย ย ย ย ย 
(4) Others, net are other non-operating income/(loss), primarily consist of gains/(losses) from fair value change of long-term investments, gains/(losses) from business and investment disposals, impairment of investments, government incentives, foreign exchange gains/(losses), interest income and gains/(losses) from fair value change of short-term investments.


JD.com, Inc.
Unaudited Non-GAAP Net Income Per Share and Per ADS
(In millions, except per share data)
ย 
ย ย For the three months endedย For the nine months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$ย RMBRMBUS$
ย ย ย ย ย ย ย ย ย 
Non-GAAP net income attributable to the companyโ€™s ordinary shareholdersย 10,04010,6371,458ย 20,56126,7853,670
ย ย ย ย ย ย ย ย ย 
Weighted average number of shares:ย ย ย ย ย ย ย ย 
Basicย 3,1293,1473,147ย 3,1223,1433,143
Dilutedย 3,1813,1703,170ย 3,1823,1723,172
ย ย ย ย ย ย ย ย ย 
Non-GAAP net income per share:ย ย ย ย ย ย ย ย 
Basicย 3.213.380.46ย 6.598.521.17
Dilutedย 3.143.350.46ย 6.438.431.16
ย ย ย ย ย ย ย ย ย 
Non-GAAP net income per ADS:ย ย ย ย ย ย ย ย 
Basicย 6.426.760.93ย 13.1717.042.34
Dilutedย 6.276.700.92ย 12.8616.872.31


JD.com, Inc.
Unaudited Interim Condensed Consolidated Statements of Cash Flows and Free Cash Flow
(In millions)
ย 
ย ย For the three months endedย For the nine months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$ย RMBRMBUS$
ย ย ย ย ย ย ย ย ย 
Net cash provided by operating activitiesย 9,151ย 15,004ย 2,056ย ย 39,333ย 39,908ย 5,470ย 
Net cash provided by/(used in) investing activitiesย (9,754)14,964ย 2,051ย ย (36,118)3,529ย 484ย 
Net cash provided by/(used in) financing activitiesย 4,029ย (4,486)(615)ย 5,415ย (5,063)(694)
Effect of exchange rate changes on cash, cash equivalents and restricted cashย 1,799ย (763)(104)ย 4,466ย 338ย 45ย 
Net increase in cash, cash equivalents and restricted cashย 5,225ย 24,719ย 3,388ย ย 13,096ย 38,712ย 5,305ย 
Cash, cash equivalents and restricted cash at beginning of period, including cash and cash equivalents classified within assets held for saleย 84,564ย 99,149ย 13,589ย ย 76,693ย 85,156ย 11,672ย 
Less: cash, cash equivalents, and restricted cash classified within assets held for sale at beginning of periodย โ€”ย โ€”ย โ€”ย ย โ€”ย (41)(6)
Cash, cash equivalents, and restricted cash at beginning of periodย 84,564ย 99,149ย 13,589ย ย 76,693ย 85,115ย 11,666ย 
Cash, cash equivalents and restricted cash at end of periodย 89,789ย 123,868ย 16,977ย ย 89,789ย 123,868ย 16,977ย 
ย ย ย ย ย ย ย ย ย 
Net cash provided by operating activitiesย 9,151ย 15,004ย 2,056ย ย 39,333ย 39,908ย 5,470ย 
Less: Impact from JD Baitiao receivables included in the operating cash flowย (1,506)(1,747)(239)ย (1,438)(743)(102)
Less: Capital expenditures, net of related sales proceedsย ย ย ย ย ย ย ย 
Capital expenditures for development propertiesย (3,784)(3,013)(413)ย (11,407)(7,521)(1,031)
Other capital expendituresย (1,522)(1,980)(271)ย (2,937)(4,292)(588)
Free cash flowย 2,339ย 8,264ย 1,133ย ย 23,551ย 27,352ย 3,749ย 


JD.com, Inc.
Supplemental Financial Information and Business Metrics
(In RMB billions, except turnover days data)
ย 
ย ย Q3 2022Q4 2022Q1 2023Q2 2023Q3 2023
Cash flow and turnover daysย ย ย ย ย ย 
Operating cash flow โ€“ trailing twelve months (โ€œTTMโ€)ย 45.857.839.752.558.4
Free cash flow โ€“ TTMย 25.835.619.033.539.4
Inventory turnover days(5)โ€“ TTMย 31.733.232.431.730.8
Accounts payable turnover days(6)โ€“ TTMย 50.452.551.352.852.6
Accounts receivable turnover days(7)โ€“ TTMย 4.04.54.85.05.4
ย 
(5) TTM inventory turnover days are the quotient of average inventory over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.
(6) TTM accounts payable turnover days are the quotient of average accounts payable for retail business over the immediately preceding five quarters, up to and including the last quarter of the period, to cost of revenues of retail business for the last twelve months, and then multiplied by 360 days.
(7) TTM accounts receivable turnover days are the quotient of average accounts receivable over the immediately preceding five quarters, up to and including the last quarter of the period, to total net revenues for the last twelve months and then multiplied by 360 days. Presented are the accounts receivable turnover days excluding the impact from JD Baitiao.


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)
ย 
ย ย For the three months endedย For the nine months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$ย RMBRMBUS$
ย ย ย ย ย ย ย ย ย 
Income from operationsย 8,728ย 9,303ย 1,275ย ย 14,895ย 24,000ย 3,289ย 
Add: Share-based compensationย 1,984ย 1,373ย 188ย ย 5,412ย 3,824ย 524ย 
Add: Amortization of intangible assets resulting from assets and business acquisitionsย 330ย 309ย 42ย ย 879ย 972ย 133ย 
Add: Effects of business cooperation arrangementsย 113ย 112ย 15ย ย 374ย 333ย 46ย 
Reversal of: Gain on sale of development propertiesย (1,229)โ€”ย โ€”ย ย (1,229)(1,481)(203)
Non-GAAP income from operationsย 9,926ย 11,097ย 1,520ย ย 20,331ย 27,648ย 3,789ย 
Add: Depreciation and other amortizationย 1,537ย 1,792ย 246ย ย 4,373ย 5,143ย 705ย 
Non-GAAP EBITDAย 11,463ย 12,889ย 1,766ย ย 24,704ย 32,791ย 4,494ย 
ย ย ย ย ย ย ย ย ย 
Total net revenuesย 243,535ย 247,698ย 33,950ย ย 750,790ย 778,585ย 106,714ย 
ย ย ย ย ย ย ย ย ย 
Non-GAAP operating marginย 4.1%4.5%4.5%ย 2.7%3.6%3.6%
ย ย ย ย ย ย ย ย ย 
Non-GAAP EBITDA marginย 4.7%5.2%5.2%ย 3.3%4.2%4.2%


JD.com, Inc.
Unaudited Reconciliation of GAAP and Non-GAAP Results
(In millions, except percentage data)
ย 
ย ย For the three months endedย For the nine months ended
ย ย September 30,
2022
September 30,
2023
September 30,
2023
ย September 30,
2022
September 30,
2023
September 30,
2023
ย ย RMBRMBUS$ย RMBRMBUS$
ย ย ย ย ย ย ย ย ย 
Net income attributable to the companyโ€™s ordinary shareholdersย 5,963ย 7,936ย 1,088ย ย 7,348ย 20,778ย 2,848ย 
Add: Share-based compensationย 1,668ย 1,078ย 148ย ย 4,575ย 3,073ย 421ย 
Add: Amortization of intangible assets resulting from assets and business acquisitionsย 221ย 144ย 20ย ย 620ย 525ย 72ย 
Add: Reconciling items on the share of equity method investments(8)ย 81ย 301ย 41ย ย 911ย 1,002ย 137ย 
Add: Impairment of goodwill, intangible assets, and investmentsย 361ย 384ย 53ย ย 1,618ย 1,772ย 243ย 
Add: Loss from fair value change of long-term investmentsย 2,779ย 783ย 107ย ย 2,944ย 395ย 54ย 
Reversal of: Gain on sale of development propertiesย (1,010)โ€”ย โ€”ย ย (1,010)(1,120)(154)
(Reversal of) /Add: Net (gain)/loss on disposals/deemed disposals of investments and othersย (27)(5)(1)ย 3,491ย (55)(8)
Add: Effects of business cooperation arrangements and non-compete agreementsย 113ย 112ย 15ย ย 363ย 333ย 46ย 
(Reversal of)/Add: Tax effects on non-GAAP adjustmentsย (109)(96)(13)ย (299)82ย 11ย 
Non-GAAP net income attributable to the companyโ€™s ordinary shareholdersย 10,040ย 10,637ย 1,458ย ย 20,561ย 26,785ย 3,670ย 
ย ย ย ย ย ย ย ย ย 
Total net revenuesย 243,535ย 247,698ย 33,950ย ย 750,790ย 778,585ย 106,714ย 
ย ย ย ย ย ย ย ย ย 
Non-GAAP net margin to the companyโ€™s ordinary shareholdersย 4.1%4.3%4.3%ย 2.7%3.4%3.4%
ย 
(8) To exclude the GAAP to non-GAAP reconciling items on the share of equity method investments, and share of amortization of intangibles not on their books.

_____________________________

1 The U.S. dollar (US$) amounts disclosed in this announcement, except for those transaction amounts that were actually settled in U.S. dollars, are presented solely for the convenience of the readers. The conversion of Renminbi (RMB) into US$ in this announcement is based on the exchange rate set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve System as of September 29, 2023, which was RMB7.2960 to US$1.00. The percentages stated in this announcement are calculated based on the RMB amounts.
2 See the sections entitled โ€œNon-GAAP Measuresโ€ and โ€œUnaudited Reconciliation of GAAP and Non-GAAP Resultsโ€ for more information about the non-GAAP measures referred to in this announcement.
3 The numbers also include warehouses managed by Deppon Logistics Co., Ltd. (โ€œDepponโ€, Shanghai Stock Exchange code: 603056) and its subsidiaries (collectively, โ€œDeppon Groupโ€). In the third quarter of 2022, JD Logistics completed the acquisition of the controlling interest in Deppon and began to consolidate its financial results.ย 


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