Concentrix Reports Second Quarter 2023 Results

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NEWARK, Calif., June 28, 2023 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a leading global provider of customer experience (CX) solutions and technology, today announced financial results for the fiscal second quarter ended Mayย 31, 2023.

ย Three Months Endedย ย 
ย May 31, 2023ย May 31, 2022ย Change
Revenue ($M)$1,614.7ย ย $1,568.1ย ย 3.0%
Operating income ($M)$162.6ย ย $156.9ย ย 3.6%
Non-GAAP operating income ($M) (1)$220.6ย ย $212.8ย ย 3.7%
Operating marginย 10.1%ย ย 10.0%ย 10 bps
Non-GAAP operating margin (1)ย 13.7%ย ย 13.6%ย 10 bps
Net income ($M)$78.9ย ย $113.1ย ย (30.2)%
Non-GAAP net income ($M) (1)$140.6ย ย $154.8ย ย (9.2)%
Adjusted EBITDA ($M) (1)$258.8ย ย $249.9ย ย 3.6%
Adjusted EBITDA margin (1)ย 16.0%ย ย 15.9%ย 10 bps
Diluted earnings per common share$1.51ย ย $2.14ย ย (29.4)%
Non-GAAP diluted earnings per common share (1)$2.69ย ย $2.93ย ย (8.2)%
(1) See non-GAAP reconciliations included in the accompanying financial tables for the reconciliation of each non-GAAP measure to its most directly comparable GAAP measure.
ย 

Second Quarter Fiscal 2023 Highlights:

  • Revenue was $1,614.7 million, up 3.0% from the prior year second quarter, including a 1.6-point negative impact of foreign exchange rates compared with the prior year period, compared with $1,568.1 million in the prior year second quarter, and up 1.6% on an adjusted constant currency basis.
  • Operating income was $162.6 million, or 10.1% of revenue, compared with $156.9 million, or 10.0% of revenue, in the prior year second quarter.
  • Non-GAAP operating income was $220.6 million, or 13.7% of revenue, compared with $212.8 million, or 13.6% of revenue, in the prior year second quarter.
  • Adjusted EBITDA was $258.8 million, or 16.0% of revenue, compared with $249.9 million, or 15.9% of revenue, in the prior year second quarter.
  • Cash flow from operations was $133.4 million in the quarter. Free cash flow for the quarter was $101.3 million.
  • Diluted earnings per common share (โ€œEPSโ€) was $1.51 compared to $2.14 in the prior year second quarter.
  • Non-GAAP diluted EPS was $2.69 compared to $2.93 in the prior year second quarter.

"Despite the prevailing macroeconomic environment, I am pleased with the margin expansion and free cash flow we achieved during the second quarter," said Chris Caldwell, Concentrix President and CEO. "While some clients have seen volumes below expectations, we have been able to maintain and grow share and have grown in each of our strategic verticals. We have made notable progress in our integration planning with Webhelp, giving us further confidence in the value creation of the combination. We have seen nice progress and early successes in harnessing the power of generative AI in multiple proof of concepts across our business. We continue to be confident that we will deliver revenue growth, margin and cash flow expansion and create long-term shareholder value."

Quarterly Dividend and Share Repurchase Program:

  • Concentrix paid a $0.275 per share quarterly dividend on May 9, 2023. The Companyโ€™s Board of Directors has declared a quarterly dividend of $0.275 per share payable on August 8, 2023, to shareholders of record at the close of business on July 28, 2023.
  • Concentrix repurchased 39,000 shares in the second quarter at a cost of $4.9 million under its previously announced share repurchase program at an average cost of $126.39 per share. At Mayย 31, 2023, the Companyโ€™s remaining share repurchase authorization was $339.1 million.

Third Quarter and Full Year Fiscal 2023 Outlook
The following statements are based on Concentrixโ€™ current expectations for the third quarter and full year fiscal 2023. Non-GAAP financial measures exclude the impact of any future acquisitions, acquisition-related and integration expenses, amortization of intangible assets, depreciation, share-based compensation and the related tax effects thereon. These statements are forward-looking and actual results may differ materially.

Third Quarter Fiscal 2023 Expectations:

  • Third quarter adjusted constant currency revenue growth is expected to be in the range of 1.5% to 2.5%. Based on current exchange rates, our expectations assume a 0.2-point positive impact of foreign exchange rates compared with the prior year. Additionally, our expectations exclude an expected revenue contribution of approximately $28 million in third quarter revenue from acquired operations not included in the full prior year results. Based on the above assumptions, we expect third quarter reported revenue in the range of $1.635 billion to $1.650 billion.
  • Operating income is expected to be in the range of $172 million to $182 million and non-GAAP operating income is expected to be in the range of $225 million to $235 million.
  • The effective tax rate is expected to approximate 26%.

Full Year 2023 Expectations:

  • Full year adjusted constant currency revenue growth is expected to be in the range of 2.0% to 3.0%. Based on current exchange rates, our expectations assume a 0.5-point negative impact of foreign exchange rates compared with the prior year. Additionally, our expectations exclude an expected revenue contribution of approximately $156 million for the full year from acquired operations not included in the full prior year results. Based on the above assumptions, we expect full year reported revenue in the range of $6.575 billion to $6.640 billion.
  • Operating income is expected to be in the range of $690 million to $715 million and non-GAAP operating income is expected to be in the range of $920 million to $945 million.
  • The effective tax rate is expected to approximate 26%.

Conference Call and Webcast
Concentrix will host a conference call for investors to review its second quarter fiscal 2023 results today at 5:00 p.m. (ET)/2:00 p.m. (PT).

The live conference call webcast will be available in listen-only mode in the Investor Relations section of the Concentrix website under โ€œEvents and Presentationsโ€ at https://ir.concentrix.com/events-and-presentations. A replay will also be available on the website following the conference call.

About Concentrix
Weโ€™re Concentrix (Nasdaq: CNXC), a leading global provider of customer experience (CX) solutions and technology. We Reimagine everything CX to improve business performance for some of the worldโ€™s best brands, and the ones that are changing the world as we know it. Every day, we Design, Build and Run CX for over 130 Fortune Global 500 and 125 new economy clients. Whether itโ€™s a specific solution or the whole end-to-end journey, weโ€™ve got it covered. Weโ€™re the strategic thinkers who design brand-defining experiences. The tech geeks who build smarter solutions. And the operational experts who run it all and make it work seamlessly. Across 40 countries and 6 continents, we provide services across key industry verticals: technology & consumer electronics; retail, travel & ecommerce; banking, financial services & insurance; healthcare; communications & media; automotive; and energy & public sector. Location: Virtually Everywhere. Visit www.concentrix.com to learn more.

Use of Non-GAAP Information
In addition to disclosing financial results that are determined in accordance with GAAP, we also disclose certain non-GAAP financial information, including:

  • Constant currency revenue growth, which is revenue growth adjusted for the translation effect of foreign currencies so that certain financial results can be viewed without the impact of fluctuations in foreign currency exchange rates, thereby facilitating period-to-period comparisons of our business performance. Constant currency revenue growth is calculated by translating the revenue of each fiscal year in the billing currency to U.S. dollars using the comparable prior yearโ€™s currency conversion rate in comparison to prior yearโ€™s revenue. Generally, when the U.S. dollar either strengthens or weakens against other currencies, revenue growth at constant currency rates or adjusting for currency will be higher or lower than revenue growth reported at actual exchange rates.
  • Adjusted constant currency revenue growth, which is constant currency revenue growth excluding revenue from acquired operations in the current period for the twelve months following an acquisition and excluding revenue from divested operations in the comparative period for the twelve months preceding a divestiture. Adjusted constant currency revenue growth presents organic constant currency revenue growth for the business, without the impact of acquisitions or divestitures, thereby facilitating period-to-period comparisons of our business performance.
  • Non-GAAP operating income, which is operating income, adjusted to exclude acquisition-related and integration expenses, including related restructuring costs, amortization of intangible assets, and share-based compensation.
  • Non-GAAP operating margin, which is non-GAAP operating income, as defined above, divided by revenue.
  • Adjusted earnings before interest, taxes, depreciation, and amortization, or adjusted EBITDA, which is non-GAAP operating income, as defined above, plus depreciation.
  • Adjusted EBITDA margin, which is adjusted EBITDA, as defined above, divided by revenue.
  • Non-GAAP net income, which is net income excluding the tax effected impact of acquisition-related and integration expenses, including related restructuring costs, amortization of intangible assets, and share-based compensation.
  • Free cash flow, which is cash flows from operating activities less capital expenditures. We believe that free cash flow is a meaningful measure of cash flows since capital expenditures are a necessary component of ongoing operations. However, free cash flow has limitations because it does not represent the residual cash flow available for discretionary expenditures. For example, free cash flow does not incorporate payments for business acquisitions.
  • Non-GAAP diluted earnings per common share (โ€œEPSโ€), which is diluted EPS excluding the per share, tax effected impact of acquisition-related and integration expenses, including related restructuring costs, amortization of intangible assets, and share-based compensation.

We believe that providing this additional information is useful to the reader to better assess and understand our base operating performance, especially when comparing results with previous periods and for planning and forecasting in future periods, primarily because management typically monitors the business adjusted for these items in addition to GAAP results. Management also uses these non-GAAP measures to establish operational goals and, in some cases, for measuring performance for compensation purposes. These non-GAAP financial measures exclude amortization of intangible assets. Although intangible assets contribute to our revenue generation, the amortization of intangible assets does not directly relate to the services performed for our clients. Additionally, intangible asset amortization expense typically fluctuates based on the size and timing of our acquisition activity. Accordingly, we believe excluding the amortization of intangible assets, along with the other non-GAAP adjustments, which neither relate to the ordinary course of our business nor reflect our underlying business performance, enhances our and our investorsโ€™ ability to compare our past financial performance with its current performance and to analyze underlying business performance and trends. These non-GAAP financial measures also exclude share-based compensation expense. Given the subjective assumptions and the variety of award types that companies can use when calculating share-based compensation expense, management believes this additional information allows investors to make additional comparisons between our operating results and those of our peers. As these non-GAAP financial measures are not calculated in accordance with GAAP, they may not necessarily be comparable to similarly titled measures employed by other companies. These non-GAAP financial measures should not be considered in isolation or as a substitute for the comparable GAAP measures and should be used as a complement to, and in conjunction with, data presented in accordance with GAAP.

Safe Harbor Statement
This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933 and Section 21E of the Securities Exchange Act of 1934. Forward-looking statements include, but are not limited to, statements regarding the Companyโ€™s expected future financial condition and growth, results of operations, including revenue and operating income, free cash flow, effective tax rate, margin and cash flow expansion, creation of long-term shareholder value, investments, capital allocation, business strategy, foreign currency exchange rate fluctuations, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things: risks related to the proposed transaction with Webhelp, including that the proposed transaction will not be consummated; the ability to receive shareholder approval and regulatory approvals for the proposed transaction in a timely manner, on acceptable terms or at all, or to satisfy the other closing conditions to the proposed transaction; conditions in the credit markets and the ability to obtain financing for the proposed transaction on a favorable basis, if at all; fluctuations in currency exchange rates and their impact on the U.S. dollar cost for euro-denominated obligations; the ability to retain key employees and successfully integrate the Webhelp business; the Companyโ€™s ability to realize estimated cost savings, synergies or other anticipated benefits of the proposed transaction, or that such benefits may take longer to realize than expected; diversion of managementโ€™s attention; the potential impact of the announcement or consummation of the proposed acquisition on relationships with clients and other third parties; the unfavorable outcome of any legal proceedings that may be instituted against the Company or Webhelp; risks related to general economic conditions, including consumer demand, interest rates, inflation, supply chains and the effects of the conflict in Ukraine; cyberattacks on the Companyโ€™s or its clientsโ€™ networks and information technology systems; the failure of the Companyโ€™s staff and contractors to adhere to the Companyโ€™s and its clientsโ€™ controls and processes; the inability to protect personal and proprietary information; the inability to execute on the Companyโ€™s digital CX strategy; the loss of key personnel or the inability to attract and retain staff with the skills and expertise needed for our business; increases in the cost of labor; the effects of the COVID-19 pandemic and other communicable diseases, natural disasters, adverse weather conditions or public health crises; geopolitical, economic and climate- or weather-related risks in regions with a significant concentration of the Companyโ€™s operations; the inability to successfully identify, complete and integrate strategic acquisitions or investments, including the integration of ServiceSource International, Inc.; competitive conditions in the Companyโ€™s industry and consolidation of its competitors; higher than expected tax liabilities; the demand for CX solutions and technology; variability in demand by the Companyโ€™s clients or the early termination of the Companyโ€™s client contracts; the level of business activity of the Companyโ€™s clients and the market acceptance and performance of their products and services; currency exchange rate fluctuations; the operability of the Companyโ€™s communication services and information technology systems and networks; changes in law, regulations or regulatory guidance; damage to the Companyโ€™s reputation through the actions or inactions of third parties; investigative or legal actions; and other factors contained in the Companyโ€™s Annual Report on Form 10-K for the fiscal year ended November 30, 2022 filed with the Securities and Exchange Commission and subsequent SEC filings. The Company does not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.

Copyright 2023 Concentrix Corporation. All rights reserved. Concentrix, the Concentrix logo, and all other Concentrix company, product and services names and slogans are trademarks or registered trademarks of Concentrix Corporation and its subsidiaries. Concentrix and the Concentrix logo Reg. U.S. Pat. & Tm. Off. and applicable non-U.S. jurisdictions. Other names and marks are the property of their respective owners.

ย 
CONCENTRIX CORPORATION
CONSOLIDATED BALANCE SHEETS
(currency and share amounts in thousands, except par value)
ย 
ย May 31, 2023ย November 30, 2022
ย (unaudited)ย ย 
ASSETSย ย ย 
Current assets:ย ย ย 
Cash and cash equivalents$152,896ย ย $145,382ย 
Accounts receivable, netย 1,394,012ย ย ย 1,390,474ย 
Other current assetsย 205,149ย ย ย 218,476ย 
Total current assetsย 1,752,057ย ย ย 1,754,332ย 
Property and equipment, netย 394,464ย ย ย 403,829ย 
Goodwillย 2,903,594ย ย ย 2,904,402ย 
Intangible assets, netย 910,784ย ย ย 985,572ย 
Deferred tax assetsย 44,892ย ย ย 48,541ย 
Other assetsย 554,214ย ย ย 573,092ย 
Total assets$6,560,005ย ย $6,669,768ย 
ย ย ย ย 
LIABILITIES AND STOCKHOLDERS' EQUITYย ย ย 
Current liabilities:ย ย ย 
Accounts payable$148,679ย ย $161,190ย 
Current portion of long-term debtย โ€”ย ย ย โ€”ย 
Accrued compensation and benefitsย 418,221ย ย ย 506,966ย 
Other accrued liabilitiesย 399,539ย ย ย 395,304ย 
Income taxes payableย 41,045ย ย ย 68,663ย 
Total current liabilitiesย 1,007,484ย ย ย 1,132,123ย 
Long-term debt, netย 2,130,960ย ย ย 2,224,288ย 
Other long-term liabilitiesย 490,120ย ย ย 511,995ย 
Deferred tax liabilitiesย 77,179ย ย ย 105,458ย 
Total liabilitiesย 3,705,743ย ย ย 3,973,864ย 
Stockholdersโ€™ equity:ย ย ย 
Preferred stock, $0.0001 par value, 10,000 shares authorized and no shares issued and outstanding as of May 31, 2023 and November 30, 2022, respectivelyย โ€”ย ย ย โ€”ย 
Common stock, $0.0001 par value, 250,000 shares authorized; 52,619 and 52,367 shares issued as of May 31, 2023 and November 30, 2022, respectively, and 51,178 and 51,096 shares outstanding as of May 31, 2023 and November 30, 2022, respectivelyย 5ย ย ย 5ย 
Additional paid-in capitalย 2,459,234ย ย ย 2,428,313ย 
Treasury stock, 1,441 and 1,271 shares as of May 31, 2023 and November 30, 2022, respectivelyย (214,172)ย ย (190,779)
Retained earningsย 912,204ย ย ย 774,114ย 
Accumulated other comprehensive lossย (303,009)ย ย (315,749)
Total stockholdersโ€™ equityย 2,854,262ย ย ย 2,695,904ย 
Total liabilities and stockholdersโ€™ equity$6,560,005ย ย $6,669,768ย 


ย 
CONCENTRIX CORPORATION
CONSOLIDATED STATEMENTS OF OPERATIONS
(currency and share amounts in thousands, except per share amounts)
(unaudited)
ย 
ย Three Months Endedย ย ย Six Months Endedย ย 
ย May 31, 2023ย May 31, 2022ย %
Change
ย May 31, 2023ย May 31, 2022ย %
Change
Revenueย ย ย ย ย ย ย ย ย ย ย 
Technology and consumer electronics$504,204ย $466,754ย ย 8%ย $1,020,812ย $936,953ย ย 9%
Retail, travel and ecommerceย 307,952ย ย 295,025ย ย 4%ย ย 613,456ย ย 579,942ย ย 6%
Communications and mediaย 257,794ย ย 273,817ย ย (6)%ย ย 514,781ย ย 534,460ย ย (4)%
Banking, financial services and insuranceย 261,964ย ย 255,583ย ย 2%ย ย 521,617ย ย 498,829ย ย 5%
Healthcareย 164,708ย ย 148,252ย ย 11%ย ย 342,532ย ย 298,388ย ย 15%
Otherย 118,084ย ย 128,670ย ย (8)%ย ย 237,912ย ย 255,581ย ย (7)%
Total revenue$1,614,706ย $1,568,101ย ย 3%ย $3,251,110ย $3,104,153ย ย 5%
Cost of revenueย 1,034,481ย ย 1,009,185ย ย 3%ย ย 2,089,724ย ย 2,007,103ย ย 4%
Gross profitย 580,225ย ย 558,916ย ย 4%ย ย 1,161,386ย ย 1,097,050ย ย 6%
Selling, general and administrative expensesย 417,659ย ย 402,004ย ย 4%ย ย 842,773ย ย 792,393ย ย 6%
Operating incomeย 162,566ย ย 156,912ย ย 4%ย ย 318,613ย ย 304,657ย ย 5%
Interest expense and finance charges, netย 47,213ย ย 12,973ย ย 264%ย ย 81,203ย ย 21,743ย ย 273%
Other expense (income), netย 9,383ย ย (2,545)ย (469)%ย ย 13,097ย ย (10,161)ย (229)%
Income before income taxesย 105,970ย ย 146,484ย ย (28)%ย ย 224,313ย ย 293,075ย ย (23)%
Provision for income taxesย 27,120ย ย 33,451ย ย (19)%ย ย 57,593ย ย 69,503ย ย (17)%
Net income before non-controlling interestย 78,850ย ย 113,033ย ย (30)%ย ย 166,720ย ย 223,572ย ย (25)%
Less: Net income attributable to non-controlling interestย โ€”ย ย (109)ย (100)%ย ย โ€”ย ย 157ย ย (100)%
Net income attributable to Concentrix Corporation$78,850ย $113,142ย ย (30)%ย $166,720ย $223,415ย ย (25)%
ย ย ย ย ย ย ย ย ย ย ย ย 
Earnings per common share:ย ย ย ย ย ย ย ย ย ย ย 
Basic$1.51ย $2.16ย ย ย ย $3.20ย $4.27ย ย ย 
Diluted$1.51ย $2.14ย ย ย ย $3.18ย $4.23ย ย ย 
Weighted-average common shares outstanding:ย ย ย ย ย ย ย ย ย ย ย 
Basicย 51,181ย ย 51,564ย ย ย ย ย 51,165ย ย 51,596ย ย ย 
Dilutedย 51,392ย ย 51,990ย ย ย ย ย 51,457ย ย 51,995ย ย ย 


ย 
CONCENTRIX CORPORATION
RECONCILIATION OF GAAP TO NON-GAAP MEASURES
(currency and share amounts in thousands, except per share amounts)
(unaudited)
ย 
ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Revenue$1,614,706ย ย $1,568,101ย ย $3,251,110ย ย $3,104,153ย 
Revenue growth, as reported under U.S. GAAPย 3.0%ย ย 14.5%ย ย 4.7%ย ย 14.0%
Foreign exchange impactย 1.6%ย ย 2.7%ย ย 2.1%ย ย 2.3%
Constant currency revenue growthย 4.6%ย ย 17.2%ย ย 6.8%ย ย 16.3%
Effect of excluding revenue of acquired and divested businesses(3.0)%ย (7.8)%ย (4.1)%ย (6.3)%
Adjusted constant currency revenue growthย 1.6%ย ย 9.4%ย ย 2.7%ย ย 10.0%


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Operating income$162,566ย ย $156,912ย ย $318,613ย ย $304,657ย 
Acquisition-related and integration expensesย 7,433ย ย ย 1,726ย ย ย 12,976ย ย ย 2,648ย 
Amortization of intangiblesย 39,426ย ย ย 41,469ย ย ย 78,686ย ย ย 79,525ย 
Share-based compensationย 11,189ย ย ย 12,647ย ย ย 27,943ย ย ย 27,816ย 
Non-GAAP operating income$220,614ย ย $212,754ย ย $438,218ย ย $414,646ย 


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Net income$78,850ย ย $113,142ย ย $166,720ย ย $223,415ย 
Net income attributable to non-controlling interestย โ€”ย ย ย (109)ย ย โ€”ย ย ย 157ย 
Interest expense and finance charges, netย 47,213ย ย ย 12,973ย ย ย 81,203ย ย ย 21,743ย 
Provision for income taxesย 27,120ย ย ย 33,451ย ย ย 57,593ย ย ย 69,503ย 
Other expense (income), netย 9,383ย ย ย (2,545)ย ย 13,097ย ย ย (10,161)
Acquisition-related and integration expensesย 7,433ย ย ย 1,726ย ย ย 12,976ย ย ย 2,648ย 
Amortization of intangiblesย 39,426ย ย ย 41,469ย ย ย 78,686ย ย ย 79,525ย 
Share-based compensationย 11,189ย ย ย 12,647ย ย ย 27,943ย ย ย 27,816ย 
Depreciationย 38,211ย ย ย 37,137ย ย ย 76,386ย ย ย 73,174ย 
Adjusted EBITDA$258,825ย ย $249,891ย ย $514,604ย ย $487,820ย 


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Operating margin10.1%ย 10.0%ย 9.8%ย 9.8%
Non-GAAP operating margin13.7%ย 13.6%ย 13.5%ย 13.4%
Adjusted EBITDA margin16.0%ย 15.9%ย 15.8%ย 15.7%


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Net income$78,850ย ย $113,142ย ย $166,720ย ย $223,415ย 
Acquisition-related and integration expensesย 7,433ย ย ย 1,726ย ย ย 12,976ย ย ย 2,648ย 
Acquisition-related expenses included in interest expense and finance charges, net (1)ย 11,840ย ย ย โ€”ย ย ย 11,840ย ย ย โ€”ย 
Acquisition-related expenses included in other expense (income), net (1)ย 12,429ย ย ย โ€”ย ย ย 12,429ย ย ย โ€”ย 
Amortization of intangiblesย 39,426ย ย ย 41,469ย ย ย 78,686ย ย ย 79,525ย 
Share-based compensationย 11,189ย ย ย 12,647ย ย ย 27,943ย ย ย 27,816ย 
Income taxes related to the above (2)ย (20,579)ย ย (14,180)ย ย (35,968)ย ย (27,933)
Non-GAAP net income$140,588ย ย $154,804ย ย $274,626ย ย $305,471ย 


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Net income$78,850ย ย $113,142ย ย $166,720ย ย $223,415ย 
Less: net income allocated to participating securitiesย (1,357)ย ย (1,700)ย ย (2,900)ย ย (3,243)
Net income attributable to common stockholdersย 77,493ย ย ย 111,442ย ย ย 163,820ย ย ย 220,172ย 
Acquisition-related and integration expenses allocated to common stockholdersย 7,305ย ย ย 1,700ย ย ย 12,750ย ย ย 2,610ย 
Acquisition-related expenses included in interest expense and finance charges, net allocated to common stockholders(1)ย 11,636ย ย ย โ€”ย ย ย 11,634ย ย ย โ€”ย 
Acquisition-related expenses included in other expense (income), net allocated to common stockholders (1)ย 12,215ย ย ย โ€”ย ย ย 12,213ย ย ย โ€”ย 
Amortization of intangibles allocated to common stockholdersย 38,747ย ย ย 40,846ย ย ย 77,317ย ย ย 78,371ย 
Share-based compensation allocated to common stockholdersย 10,996ย ย ย 12,457ย ย ย 27,457ย ย ย 27,412ย 
Income taxes related to the above allocated to common stockholders (2)ย (20,225)ย ย (13,967)ย ย (35,342)ย ย (27,528)
Non-GAAP net income attributable to common stockholders$138,167ย ย $152,478ย ย $269,849ย ย $301,037ย 


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Diluted earnings per common share (โ€œEPSโ€) (3)$1.51ย ย $2.14ย ย $3.18ย ย $4.23ย 
Acquisition-related and integration expensesย 0.14ย ย ย 0.03ย ย ย 0.25ย ย ย 0.05ย 
Acquisition-related expenses included in interest expense and finance charges, net (1)ย 0.23ย ย ย โ€”ย ย ย 0.23ย ย ย โ€”ย 
Acquisition-related expenses included in other expense (income), net (1)ย 0.24ย ย ย โ€”ย ย ย 0.24ย ย ย โ€”ย 
Amortization of intangiblesย 0.75ย ย ย 0.79ย ย ย 1.50ย ย ย 1.51ย 
Share-based compensationย 0.21ย ย ย 0.24ย ย ย 0.53ย ย ย 0.53ย 
Income taxes related to the above (2)ย (0.39)ย ย (0.27)ย ย (0.69)ย ย (0.53)
Non-GAAP diluted EPS$2.69ย ย $2.93ย ย $5.24ย ย $5.79ย 
ย ย ย ย ย ย ย ย 
Weighted-average number of common shares - dilutedย 51,392ย ย ย 51,990ย ย ย 51,457ย ย ย 51,995ย 


ย Three Months Endedย Six Months Ended
ย May 31, 2023ย May 31, 2022ย May 31, 2023ย May 31, 2022
Net cash provided by operating activities$133,435ย ย $167,469ย ย $237,328ย ย $212,484ย 
Purchases of property and equipmentย (32,184)ย ย (25,773)ย ย (71,781)ย ย (71,166)
Free cash flow$101,251ย ย $141,696ย ย $165,547ย ย $141,318ย 


ย Forecast
ย Three Months Ending August 31, 2023ย Fiscal Year Ending November 30, 2023
ย Lowย Highย Lowย High
Revenue$1,635,000ย ย $1,650,000ย ย $6,575,000ย ย $6,640,000ย 
Foreign exchange impact (4)ย (3,000)ย ย (3,000)ย ย 32,000ย ย ย 32,000ย 
Revenue in constant currency$1,632,000ย ย $1,647,000ย ย $6,607,000ย ย $6,672,000ย 
Effect of excluding revenue of acquired and divested businessesย (28,000)ย ย (28,000)ย ย (156,000)ย ย (156,000)
Revenue in adjusted constant currency$1,604,000ย ย $1,619,000ย ย $6,451,000ย ย $6,516,000ย 


ย Forecast
ย Three Months Ending August 31, 2023ย Fiscal Year Ending November 30, 2023
ย Lowย Highย Lowย High
Operating income$172,100ย ย $182,100ย ย $690,000ย ย $715,000ย 
Acquisition-related and integration expensesย 1,400ย ย ย 1,400ย ย ย 15,500ย ย ย 15,500ย 
Amortization of intangiblesย 39,500ย ย ย 39,500ย ย ย 157,500ย ย ย 157,500ย 
Share-based compensationย 12,000ย ย ย 12,000ย ย ย 57,000ย ย ย 57,000ย 
Non-GAAP operating income$225,000ย ย $235,000ย ย $920,000ย ย $945,000ย 

(1) Included in these amounts are a) bridge financing fees expensed and b) expenses associated with non-designated call option contracts put in place to hedge foreign exchange movements in connection with the Webhelp combination that are included within interest expense and finance charges, net and other expense (income), net, respectively, in the consolidated statement of operations.

(2) The tax effect of taxable and deductible non-GAAP adjustments was calculated using the tax-deductible portion of the expenses and applying the entity-specific, statutory tax rates applicable to each item during the respective periods presented.

(3) Diluted EPS is calculated using the two-class method. Unvested restricted stock awards granted to employees are considered participating securities. For the purposes of calculating diluted EPS, net income attributable to participating securities was approximately 1.7% and 1.5% of net income, respectively, for the three months ended Mayย 31, 2023 and 2022 and 1.7% and 1.5% of net income, respectively, for the six months ended Mayย 31, 2023 and 2022, and was excluded from total net income to calculate net income attributable to common stockholders. In addition, the non-GAAP adjustments allocated to common stockholders were calculated based on the percentage of net income attributable to common stockholders.

(4) Based on foreign currency exchange rates as of June 23, 2023.


Investor Contact:
David Stein
Investor Relations
Concentrix Corporation
david.stein@concentrix.com
(513) 703-9306

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