TaskUs Announces Fiscal Second Quarter 2023 Results

NEW BRAUNFELS, Texas, Aug. 09, 2023 (GLOBE NEWSWIRE) -- TaskUs, Inc. (Nasdaq: TASK), a leading provider of outsourced digital services and next-generation customer experience to the worldโ€™s most innovative companies, today announced its results for the second quarter ended Juneย 30, 2023.

  • Second quarter total revenues of $229.2 million.
  • GAAP net income of $10.1 million, GAAP net income margin ofย 4.4%.
  • Non-GAAP Adjusted Net Income ofย $31.8 million, non-GAAPย Adjusted Net Income margin of 13.9%.
  • GAAP diluted earnings per share of $0.10, non-GAAP Adjusted EPS of $0.32.
  • Adjusted EBITDA of $54.7 million, Adjusted EBITDA margin of 23.8%.
  • Net cash provided by operating activities of $38.5 million, Free Cash Flow of $28.7 million and 52.6% conversion of Adjusted EBITDA.

โ€œWhile the industry saw challenging market dynamics and a slowdown in client volumes in the second quarter, we continued to make progress on our three-tier growth strategy. We signed several clients in the HealthTech space, began implementing our Generative AI application, TaskGPT, for clients, and expanded with several large, global brands in our nearshore geographies,โ€ said Co-Founder and CEO, Bryce Maddock. โ€œDespite this progress, the continued volatility in the macro environment has impacted client volumes and we have updated our full year outlook to reflect this. We remain confident in our strategy and are investing to drive a return to growth,โ€ concluded Maddock.

Second Quarter 2023 Financial and Frontline Highlights

($ in thousands, except per share amounts)
Three months ended
June 30,
ย ย ย Six months ended
June 30,
ย ย 
ย 2023ย ย ย 2022ย ย % Changeย ย 2023ย ย ย 2022ย ย % Change
Service revenue$229,169ย ย $246,459ย ย (7.0)%ย $464,475ย ย $486,139ย ย (4.5)%
GAAP net income$10,132ย ย $7,729ย ย 31.1ย %ย $19,641ย ย $19,315ย ย 1.7ย %
GAAP net income marginย 4.4%ย ย 3.1%ย ย ย ย 4.2%ย ย 4.0%ย ย 
Non-GAAP Adjusted Net Income$31,822ย ย $38,742ย ย (17.9)%ย $64,333ย ย $73,707ย ย (12.7)%
Non-GAAP Adjusted Net Income marginย 13.9%ย ย 15.7%ย ย ย ย 13.9%ย ย 15.2%ย ย 
GAAP diluted earnings per share$0.10ย ย $0.07ย ย 42.9ย %ย $0.20ย ย $0.19ย ย 5.3ย %
Non-GAAP Adjusted EPS$0.32ย ย $0.38ย ย (15.8)%ย $0.65ย ย $0.71ย ย (8.5)%
Adjusted EBITDA$54,653ย ย $55,674ย ย (1.8)%ย $109,881ย ย $109,805ย ย 0.1ย %
Adjusted EBITDA marginย 23.8%ย ย 22.6%ย ย ย ย 23.7%ย ย 22.6%ย ย 
Net cash provided by operating activities$38,530ย ย $36,076ย ย 6.8ย %ย $82,213ย ย $72,966ย ย 12.7ย %
Free Cash Flow$28,729ย ย $24,489ย ย 17.3ย %ย $67,168ย ย $43,609ย ย 54.0ย %
Conversion of Adjusted EBITDAย 52.6%ย ย 44.0%ย ย ย ย 61.1%ย ย 39.7%ย ย 
  • Repurchased 3.2 million shares in the second quarter ended Juneย 30, 2023.
  • Ended the quarter with 47,000 teammates.
  • Net Debt to Adjusted EBITDA leverage ratio was 0.5 times.
  • Launched TaskGPT with inaugural client, MoneyLion, leveraging Generative AI in Customer Service Operations.

โ€œWe achieved strong free cash flow conversion in the quarter and continue to expect to generate over $100 million of Free Cash Flow for the year, excluding the payout associated with our heloo acquisition,โ€ said Balaji Sekar, Chief Financial Officer. โ€œWe returned $38 million of capital to shareholders via share repurchases in the second quarter, while continuing to invest in our strategic initiatives. As part of our capital allocation strategy, we intend to continue to repurchase shares at attractive valuations.โ€

Third Quarter and Full Year 2023 Outlook

For the third quarter and full year 2023, TaskUs expects its financial results to include1, 2:

ย 2023 Outlook
ย Thirdย Quarterย Fullย Year
Revenue (in millions)$220ย toย $222ย $900ย toย $910
Revenue change (YoY) at midpoint(4.8)%ย (5.8)%
Adjusted EBITDA Margin~22.4%ย ~23.0%
Free Cash Flow (excluding heloo earn-out payment) (in millions)N/Aย $100+
  1. With respect to theย non-GAAPย Adjusted EBITDA margin outlook provided above, a reconciliation to the closest GAAP financial measure has not been provided as the quantification of certain items included in the calculation of GAAP net income (loss) cannot be calculated or predicted at this time without unreasonable efforts. For example, theย non-GAAPย adjustment for stock-based compensation expense requires additional inputs such as number of shares granted and market price that are not currently ascertainable, theย non-GAAPย adjustment for foreign currency gains or losses depends on the timing and magnitude of changes in foreign currency exchange rates and cannot be accurately forecasted. For the same reasons, the Company is unable to address the probable significance of the unavailable information, which could have a potentially unpredictable, and potentially significant, impact on its future GAAP financial results.
  2. Free Cash Flow is calculated as net cash provided by operating activities in the period minus cash used for purchase of property and equipment in the period. Net cash provided by operating activities for the full year 2023 (excluding the impact from the heloo earn-out) is expected to be approximately $135 million and purchase of property and equipment is expected to be approximately $35 million. The earn-out associated with the heloo acquisition is expected to be approximately โ‚ฌ17 million.

Conference Call Information

TaskUs senior management will host a conference call today to discuss the Companyโ€™s second quarter 2023 financial results and financial outlook. This call is scheduled to begin at 5:00 pm ET and can be accessed by dialing 877-407-2988 from the United States or Canada or +1 201-389-0923ย from other international locations. To listen to a live audio webcast, please visit TaskUsโ€™ Investor Relations website at IR.Taskus.com. A replay of the audio webcast will be available for 90 days on the same website following the call. At the time of the conference call and webcast, the Company will post a slide presentation and other materials on its website.

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the worldโ€™s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media,ย e-commerce,ย gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of Juneย 30, 2023, TaskUs had a worldwide headcount of approximately 47,000 people across 27 locations in 13 countries, including the United States, the Philippines and India.

Forward-Looking Statements

This press release contains โ€œforward-looking statementsโ€ within the meaning of the Private Securities Litigation Reform Act of 1995. Forward-looking statements include all statements that are not historical facts, and further include, without limitation, statements reflecting our current views with respect to, among other things, our operations, our financial performance, our industry, the impact of the macroeconomic environment on our business, and otherย non-historicalย statements including the statements in the โ€œThird Quarter and Full Year 2023 Outlookโ€ section of this press release. In some cases, you can identify these forward-looking statements by the use of words such as โ€œoutlook,โ€ โ€œbelieves,โ€ โ€œexpects,โ€ โ€œpotential,โ€ โ€œcontinues,โ€ โ€œmay,โ€ โ€œwill,โ€ โ€œshould,โ€ โ€œcould,โ€ โ€œseeks,โ€ โ€œpredicts,โ€ โ€œintends,โ€ โ€œtrends,โ€ โ€œplans,โ€ โ€œestimates,โ€ โ€œanticipates,โ€ โ€œposition usโ€ or the negative version of these words or other comparable words. Such forward-looking statements are subject to various risks and uncertainties. Accordingly, there are or will be important factors that could cause actual outcomes or results to differ materially from those indicated in these statements. These factors include but are not limited to: the dependence of our business on key clients; the risk of loss of business orย non-paymentย from clients; our failure to cost-effectively acquire and retain new clients; the risk that we may provide inadequate service or cause disruptions in our clientsโ€™ businesses or fail to comply with the quality standards required by our clients under our agreements; unauthorized or improper disclosure of personal or other sensitive information, or security breaches and incidents; negative publicity or liability or difficulty recruiting and retaining employees; our failure to detect and deter criminal or fraudulent activities or other misconduct by our employees or third parties; global economic and political conditions, especially in the social media and meal delivery and transport industries from which we generate significant revenue; the dependence of our business on our international operations, particularly in the Philippines and India; our failure to comply with applicable data privacy and security laws and regulations; our inability to anticipate clientsโ€™ needs by adapting to market and technology trends; fluctuations against the U.S. dollar in the local currencies in the countries in which we operate; our inability to maintain and enhance our brand; competitive pricing pressure; unfavorable or uncertain economic and political conditions; our dependence on senior management and key employees; the COVID-19ย pandemic, including the resulting global economic uncertainty and measures taken in response to the pandemic; increases in employee expenses and changes to labor laws; failure to attract, hire, train and retain a sufficient number of skilled employees to support operations, reliance on owned and third-party technology and computer systems; failure to maintain asset utilization levels, price appropriately and control costs; the control of affiliates of Blackstone Inc. and ourย Co-Foundersย over us; and the dual class structure of our common stock. Additional risks and uncertainties include but are not limited to those described under โ€œRisk Factorsโ€ in the Companyโ€™s Annual Report on Form 10-K for the year ended December 31, 2022 filed with the Securities and Exchange Commission (the โ€œSECโ€) on March 6, 2023, as such factors may be updated from time to time in our periodic filings with the SEC, which are accessible on the SECโ€™s website atย www.sec.gov. These factors should not be construed as exhaustive and should be read in conjunction with the other cautionary statements that are included in the Companyโ€™s SEC filings. TaskUs undertakes no obligation to publicly update or revise any forward-looking statements, whether as a result of new information, future developments or otherwise, except as required by law.

Non-GAAP Measures

TaskUs supplements results reported in accordance with United States generally accepted accounting principles (GAAP), withย non-GAAPย financial measures, such as Adjusted Net Income, Adjusted Net Income Margin, Adjusted EPS, EBITDA, Adjusted EBITDA, Adjusted EBITDA Margin, Free Cash Flow and Conversion of Adjusted EBITDA. Management believes these measures help illustrate underlying trends in TaskUsโ€™ business and uses the measures to establish budgets and operational goals, communicate internally and externally, for managing TaskUsโ€™ business and evaluating its performance. Management also believes these measures help investors compare TaskUsโ€™ operating performance with its results in prior periods. TaskUs anticipates that it will continue to report both GAAP and certainย non-GAAPย financial measures in its financial results, includingย non-GAAPย results that exclude the impact of certain costs, losses and gains that are required to be included in our profit and loss measures under GAAP. Because TaskUsโ€™ reportedย non-GAAPย financial measures are not calculated in accordance with GAAP, these measures are not comparable to GAAP and may not be comparable to similarly describedย non-GAAPย measures reported by other companies within TaskUsโ€™ industry. Consequently, TaskUsโ€™ย non-GAAPย financial measures should not be evaluated in isolation or supplant comparable GAAP measures, but rather, should be considered together with the information in TaskUsโ€™ consolidated financial statements, which are prepared in accordance with GAAP. Definitions ofย non-GAAPย financial measures and the reconciliations to the most directly comparable measures in accordance with GAAP are provided in subsequent sections of this press release narrative and supplemental schedules.

Investor Contact
Alan Katz
IR@taskus.com

Media Contact
Lisa Wolford
mediainquiries@taskus.com


TaskUs, Inc.
Condensed Consolidated Statements of Operations (unaudited)
(in thousands, except per share data)
ย 
ย Three months ended June 30,ย Six months ended June 30,
ย ย 2023ย ย 2022ย ย 2023ย ย ย 2022ย 
Service revenue$229,169ย ย $246,459ย $464,475ย ย $486,139ย 
Operating expenses:ย ย ย ย ย ย ย 
Cost of servicesย 133,554ย ย ย 143,538ย ย 271,316ย ย ย 284,820ย 
Selling, general, and administrative expenseย 58,175ย ย ย 68,919ย ย 122,469ย ย ย 133,166ย 
Depreciationย 10,079ย ย ย 9,657ย ย 19,740ย ย ย 18,558ย 
Amortization of intangible assetsย 5,125ย ย ย 4,967ย ย 10,249ย ย ย 9,678ย 
Loss (gain) on disposal of assetsย 67ย ย ย 5ย ย 132ย ย ย (10)
Total operating expensesย 207,000ย ย ย 227,086ย ย 423,906ย ย ย 446,212ย 
Operating incomeย 22,169ย ย ย 19,373ย ย 40,569ย ย ย 39,927ย 
Other expense (income)ย (684)ย ย 7,377ย ย (2,861)ย ย 8,430ย 
Financing expensesย 5,330ย ย ย 2,204ย ย 10,429ย ย ย 3,806ย 
Income before income taxesย 17,523ย ย ย 9,792ย ย 33,001ย ย ย 27,691ย 
Provision for income taxesย 7,391ย ย ย 2,063ย ย 13,360ย ย ย 8,376ย 
Net income$10,132ย ย $7,729ย $19,641ย ย $19,315ย 
Net income per common share:ย ย ย ย ย ย ย 
Basic$0.10ย ย $0.08ย $0.20ย ย $0.20ย 
Diluted$0.10ย ย $0.07ย $0.20ย ย $0.19ย 
Weighted-average number of common shares outstanding:ย ย ย ย ย ย ย 
Basicย 96,524,111ย ย ย 97,783,809ย ย 97,042,881ย ย ย 97,632,611ย 
Dilutedย 98,200,005ย ย ย 103,177,186ย ย 99,576,289ย ย ย 103,649,606ย 


TaskUs, Inc.
Condensed Consolidated Balance Sheets (unaudited)
(in thousands)
ย 
ย June 30,
2023
ย December 31,
2022
Assetsย ย ย 
Current assets:ย ย ย 
Cash and cash equivalents$153,640ย $133,992
Accounts receivable, net of allowance for doubtful accounts of $2,263ย and $3,422, respectivelyย 175,588ย ย 178,678
Income tax receivableย 4,571ย ย 2,879
Prepaid expenses and other current assetsย 32,022ย ย 25,876
Total current assetsย 365,821ย ย 341,425
Noncurrent assets:ย ย ย 
Property and equipment, netย 76,980ย ย 75,053
Operating lease right-of-use assetsย 39,104ย ย 41,510
Deferred tax assetsย 6,326ย ย 6,165
Intangiblesย 202,932ย ย 212,993
Goodwillย 217,801ย ย 217,382
Other noncurrent assetsย 8,757ย ย 7,487
Total noncurrent assetsย 551,900ย ย 560,590
Total assets$917,721ย $902,015
Liabilities and Shareholdersโ€™ Equityย ย ย 
Liabilities:ย ย ย 
Current liabilities:ย ย ย 
Accounts payable and accrued liabilities$40,768ย $37,062
Accrued payroll and employee-related liabilitiesย 58,917ย ย 48,663
Current portion of debtย 5,359ย ย 3,334
Current portion of operating lease liabilitiesย 12,555ย ย 11,614
Current portion of income tax payableย 8,454ย ย 5,730
Deferred revenueย 3,265ย ย 3,481
Total current liabilitiesย 129,318ย ย 109,884
Noncurrent liabilities:ย ย ย 
Income tax payableย 1,597ย ย 2,293
Long-term debtย 261,039ย ย 264,225
Operating lease liabilitiesย 29,418ย ย 32,380
Accrued payroll and employee-related liabilitiesย 2,813ย ย 2,818
Deferred tax liabilitiesย 34,542ย ย 34,514
Other noncurrent liabilitiesย 195ย ย 288
Total noncurrent liabilitiesย 329,604ย ย 336,518
Total liabilitiesย 458,922ย ย 446,402
Total shareholdersโ€™ equityย 458,799ย ย 455,613
Total liabilities and shareholdersโ€™ equity$917,721ย $902,015


TaskUs, Inc.
Condensed Consolidated Statement of Cash Flows (unaudited)
(in thousands)
ย 
ย Six months ended June 30,
ย ย 2023ย ย ย 2022ย 
Cash flows from operating activities:ย ย ย 
Net income$19,641ย ย $19,315ย 
Adjustments to reconcile net income to net cash provided by operating activities:ย ย ย 
Depreciationย 19,740ย ย ย 18,558ย 
Amortization of intangiblesย 10,249ย ย ย 9,678ย 
Amortization of debt financing feesย 298ย ย ย 278ย 
Loss (gain) on disposal of assetsย 132ย ย ย (10)
Provision for losses on accounts receivableย โ€”ย ย ย 929ย 
Unrealized foreign exchange losses (gains) on forward contractsย (1,675)ย ย 7,452ย 
Deferred taxesย (90)ย ย (47)
Stock-based compensation expenseย 28,504ย ย ย 38,538ย 
Changes in operating assets and liabilities:ย ย ย 
Accounts receivableย 3,081ย ย ย (16,218)
Prepaid expenses and other current assetsย (5,529)ย ย (6,346)
Operating lease right-of-use assetsย 7,397ย ย ย 6,534ย 
Other noncurrent assetsย (368)ย ย (128)
Accounts payable and accrued liabilitiesย (1,142)ย ย 537ย 
Accrued payroll and employee-related liabilitiesย 9,052ย ย ย 6,662ย 
Operating lease liabilitiesย (7,056)ย ย (6,109)
Income tax payableย 300ย ย ย (6,241)
Deferred revenueย (217)ย ย (416)
Other noncurrent liabilitiesย (104)ย ย โ€”ย 
Net cash provided by operating activitiesย 82,213ย ย ย 72,966ย 
Cash flows from investing activities:ย ย ย 
Purchase of property and equipmentย (15,045)ย ย (29,357)
Acquisition, net of cash acquiredย โ€”ย ย ย (23,235)
Investment in loan receivableย (1,000)ย ย โ€”ย 
Net cash used in investing activitiesย (16,045)ย ย (52,592)
Cash flows from financing activities:ย ย ย 
Proceeds from borrowings, Revolving credit facilityย โ€”ย ย ย 32,500ย 
Payments on long-term debtย (1,350)ย ย (5,250)
Proceeds from employee stock plansย 399ย ย ย 920ย 
Payments for taxes related to net share settlementย (550)ย ย (2,777)
Payments for stock repurchasesย (44,334)ย ย โ€”ย 
Net cash provided by (used in) financing activitiesย (45,835)ย ย 25,393ย 
Increase in cash and cash equivalentsย 20,333ย ย ย 45,767ย 
Effect of exchange rate changes on cash and cash equivalentsย (685)ย ย (4,617)
Cash and cash equivalents at beginning of periodย 133,992ย ย ย 63,584ย 
Cash and cash equivalents at end of period$153,640ย ย $104,734ย 


TaskUs, Inc.
Non-GAAPย Reconciliations
Adjusted EBITDA (unaudited)
(in thousands, except margin amounts)
ย 
ย Three months ended June 30,ย Six months ended June 30,
ย ย 2023ย ย ย 2022ย ย ย 2023ย ย ย 2022ย 
Net income$10,132ย ย $7,729ย ย $19,641ย ย $19,315ย 
Provision for income taxesย 7,391ย ย ย 2,063ย ย ย 13,360ย ย ย 8,376ย 
Financing expensesย 5,330ย ย ย 2,204ย ย ย 10,429ย ย ย 3,806ย 
Depreciationย 10,079ย ย ย 9,657ย ย ย 19,740ย ย ย 18,558ย 
Amortization of intangible assetsย 5,125ย ย ย 4,967ย ย ย 10,249ย ย ย 9,678ย 
EBITDA$38,057ย ย $26,620ย ย $73,419ย ย $59,733ย 
Transaction costs(1)ย โ€”ย ย ย 357ย ย ย 245ย ย ย 549ย 
Earn-out consideration(2)ย 1,268ย ย ย 1,328ย ย ย 7,916ย ย ย 1,328ย 
Foreign currency losses (gains)(3)ย (196)ย ย 7,501ย ย ย (2,178)ย ย 8,654ย 
Loss (gain) on disposal of assetsย 67ย ย ย 5ย ย ย 132ย ย ย (10)
Severance costs(4)ย 350ย ย ย 821ย ย ย 1,568ย ย ย 821ย 
Stock-based compensation expense(5)ย 15,107ย ย ย 19,042ย ย ย 28,779ย ย ย 38,730ย 
Adjusted EBITDA$54,653ย ย $55,674ย ย $109,881ย ย $109,805ย 
Net Income Margin(6)ย 4.4%ย ย 3.1%ย ย 4.2%ย ย 4.0%
Adjusted EBITDA Margin(6)ย 23.8%ย ย 22.6%ย ย 23.7%ย ย 22.6%


(1)Represents professional service fees related to the acquisition of heloo in 2022 and other non-recurring transactions.
(2)Represents earn-out consideration recognized as compensation expense related to the acquisition of heloo.
(3)Realized and unrealized foreign currency losses (gains) include the effect of fair market value changes of forward contracts and remeasurement of U.S. dollar-denominated accounts to foreign currency.
(4)Represents severance payments as a result of certain cost optimization measures we undertook during the period to restructure support roles.
(5)Represents stock-based compensation expense associated with equity-classified awards, as well as associated payroll tax.
(6)Net Income Margin represents net income divided by service revenue and Adjusted EBITDA Margin represents Adjusted EBITDA divided by service revenue.


TaskUs, Inc.
Non-GAAP Reconciliations
Adjusted Net Income (unaudited)
(in thousands, except margin amounts)
ย 
ย Three months ended June 30,ย Six months ended June 30,
ย ย 2023ย ย ย 2022ย ย ย 2023ย ย ย 2022ย 
Net income$10,132ย ย $7,729ย ย $19,641ย ย $19,315ย 
Amortization of intangible assetsย 5,125ย ย ย 4,967ย ย ย 10,249ย ย ย 9,678ย 
Transaction costs(1)ย โ€”ย ย ย 357ย ย ย 245ย ย ย 549ย 
Earn-out consideration(2)ย 1,268ย ย ย 1,328ย ย ย 7,916ย ย ย 1,328ย 
Foreign currency losses (gains)(3)ย (196)ย ย 7,501ย ย ย (2,178)ย ย 8,654ย 
Loss (gain) on disposal of assetsย 67ย ย ย 5ย ย ย 132ย ย ย (10)
Severance costs(4)ย 350ย ย ย 821ย ย ย 1,568ย ย ย 821ย 
Stock-based compensation expense(5)ย 15,107ย ย ย 19,042ย ย ย 28,779ย ย ย 38,730ย 
Tax impacts of adjustments(6)ย (31)ย ย (3,008)ย ย (2,019)ย ย (5,358)
Adjusted Net Income$31,822ย ย $38,742ย ย $64,333ย ย $73,707ย 
Net Income Margin(7)ย 4.4%ย ย 3.1%ย ย 4.2%ย ย 4.0%
Adjusted Net Income Margin(7)ย 13.9%ย ย 15.7%ย ย 13.9%ย ย 15.2%


(1)Represents professional service fees related to the acquisition of heloo in 2022 and other non-recurring transactions.
(2)Represents earn-out consideration recognized as compensation expense related to the acquisition of heloo.
(3)Realized and unrealized foreign currency losses (gains) include the effect of fair market value changes of forward contracts and remeasurement of U.S. dollar-denominated accounts to foreign currency.
(4)Represents severance payments as a result of certain cost optimization measures we undertook during the period to restructure support roles.
(5)Represents stock-based compensation expense associated with equity-classified awards, as well as associated payroll tax.
(6)Represents tax impacts of adjustments to net income which resulted in a tax benefit during the period, including stock-based compensation expense and earn-out consideration.
(7)Net Income Margin represents net income divided by service revenue and Adjusted Net Income Margin represents Adjusted Net Income divided by service revenue.


TaskUs, Inc.
Non-GAAPย Reconciliations
Adjusted EPS (unaudited)
ย 
ย Three months ended June 30,ย Six months ended June 30,
ย 2023ย 2022ย 2023ย 2022
GAAP diluted EPS$0.10ย $0.07ย $0.20ย $0.19
Per share adjustments to net income(1)ย 0.22ย ย 0.31ย ย 0.45ย ย 0.52
Adjusted EPS$0.32ย $0.38ย $0.65ย $0.71
ย ย ย ย ย ย ย ย 
Weighted-average common shares outstanding โ€“ dilutedย 98,200,005ย ย 103,177,186ย ย 99,576,289ย ย 103,649,606


(1)Reflects the aggregate adjustments made to reconcile net income to Adjusted Net Income, as noted in the above table, divided by the GAAP diluted weighted-average number of shares outstanding for the relevant period.





TaskUs, Inc.
Non-GAAPย Reconciliations
Free Cash Flow (unaudited)
(in thousands, except percentages)
ย 
ย Three months ended June 30,ย Six months ended June 30,
ย ย 2023ย ย ย 2022ย ย ย 2023ย ย ย 2022ย 
Net cash provided by operating activities$38,530ย ย $36,076ย ย $82,213ย ย $72,966ย 
Purchase of property and equipmentย (9,801)ย ย (11,587)ย ย (15,045)ย ย (29,357)
Free Cash Flow$28,729ย ย $24,489ย ย $67,168ย ย $43,609ย 
Conversion of Adjusted EBITDAย 52.6%ย ย 44.0%ย ย 61.1%ย ย 39.7%


(1)Conversion of Adjusted EBITDA represents Free Cash Flow divided by Adjusted EBITDA.
ย ย ย 

Definitions ofย Non-GAAPย Metrics

EBITDA and Adjusted EBITDA

EBITDA is a non-GAAP profitability measure that represents net income or loss for the period before the impact of the benefit from or provision for income taxes, financing expenses, depreciation, and amortization of intangible assets. EBITDA eliminates potential differences in performance caused by variations in capital structures (affecting financing expenses), tax positions (such as the availability of net operating losses against which to relieve taxable profits), the cost and age of tangible assets (affecting relative depreciation expense) and the extent to which intangible assets are identifiable (affecting relative amortization expense).

Adjusted EBITDA is a non-GAAP profitability measure that represents EBITDA before certain items that are considered to hinder comparison of the performance of our businesses on a period-over-period basis or with other businesses. During the periods presented, we excluded from Adjusted EBITDA transaction costs, earn-out consideration, the effect of foreign currency gains and losses, gains and losses on disposals of assets, non-recurring severance costs and stock-based compensation expense and employer payroll tax associated with equity-classified awards, which include costs that are required to be expensed in accordance with GAAP. Our management believes that the inclusion of supplementary adjustments to EBITDA applied in presenting Adjusted EBITDA are appropriate to provide additional information to investors about certain material non-cash items and about unusual items that we do not expect to continue at the same level in the future.

Adjusted EBITDA Margin represents Adjusted EBITDA divided by service revenue.

Adjusted Net Income

Adjusted Net Income is a non-GAAP profitability measure that represents net income or loss for the period before the impact of amortization of intangible assets and certain items that are considered to hinder comparison of the performance of our businesses on a period-over-period basis or with other businesses. During the periods presented, we excluded from Adjusted Net Income amortization of intangible assets, transaction costs, earn-out consideration, the effect of foreign currency gains and losses, gains and losses on disposals of assets, non-recurring severance costs, stock-based compensation expense and employer payroll tax associated with equity-classified awards and the related effect on income taxes of certain pre-tax adjustments, which include costs that are required to be expensed in accordance with GAAP. Our management believes that the inclusion of supplementary adjustments to net income applied in presenting Adjusted Net Income are appropriate to provide additional information to investors about certain material non-cash items and about unusual items that we do not expect to continue at the same level in the future.

Adjusted Net Income Margin represents Adjusted Net Income divided by service revenue.

Adjusted EPS

Adjusted EPS is a non-GAAP profitability measure that represents earnings available to shareholders excluding the impact of certain items that are considered to hinder comparison of the performance of our business on a period-over-period basis or with other businesses. Adjusted EPS is calculated as Adjusted Net Income divided by our diluted weighted-average number of shares outstanding, including the impact of any potentially dilutive common stock equivalents that are anti-dilutive to GAAP net income per share โ€“ diluted ("GAAP diluted EPS") but dilutive to Adjusted EPS. Our management believes that the inclusion of supplementary adjustments to earnings per share applied in presenting Adjusted EPS are appropriate to provide additional information to investors about certain material non-cash items and about unusual items that we do not expect to continue at the same level in the future.

Free Cash Flow

Free Cash Flow is a non-GAAP liquidity measure that represents our ability to generate additional cash from our business operations. Free Cash Flow is calculated as net cash provided by operating activities in the period minus cash used for purchase of property and equipment in the period. Our management believes that the inclusion of this non-GAAP measure, when considered with our GAAP results, provides management and investors with an additional understanding of our ability to generate additional cash for ongoing business operations and other capital deployment.

Conversion of Adjusted EBITDA represents Free Cash Flow divided by Adjusted EBITDA.


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